had a serious medical crisis w/my dog. they told me to wait all day for this dr, he is chief of staff, he proceeded to spend my entire visit putting me down for using natural medicine on my dog w/cushing. and totally missed what was going on with her. charges way too much money. and so since i had no one, i elected to go to a cushings specialist who first complimented me on how wonderful she is doing on natural medicine. she then found huge lesions on her throat totally missed by dr nino garrolini and then treated her for a few months and she was fine. this dr was so stuck on acting like he knows medicine but he missed the serious condition my dog had and charged me a fortune to do it being a former medical professional, thank god i knew to find another dr. but if this was someone else. well… you could lose your pet after spending alot of money. we had a bad experience here and other people i know had the same and all were grossly overcharged.