Lund Pointe

ZERO STARS!!! Don’t move in here!
Even with new management this is still the worst place I have ever lived. My sons bike was stolen and supposedly the cameras werent working yet so they said there was nothing they could do. When I came to management to discuss the noise level of new neighbors (including a maintanence crew member) they said I was unhappy and I should move and they can’t tell people how to live. Well when five children living in a two bedroom apartment are running up and down stairs and banging on walls in their apartment I don’t see how that’s my problem, especially when we asked them a couple times to keep it down. They weren’t even directly above me and it was extremely disturbing. Load music was played by both my the upstairs neighbors and the maintance guy next door and was never addressed. Also they cashed two rent checks and OVERDREW MY ACCOUNT. They said that the bank would not cash one because it was made out to the old managent name so I wrote them another and they cashed both! They would not refund me the fees on my account because my rent was a day late so they were charging me a fee!
To make a long story short the way I was treated and spoken to by management was completely disrespectful and unprofessional! Ivette Panioto treated me like I was beneathe her and spoke to me like I was ignorant and not important. I have never been treated so poorly in my life! Just because it’s a low income housing complex doesn’t give management the right to treat people without dignity and respect.
We moved out within two months and found a clean, quite duplex with the sweetest lady for a landlord. We left the apartment cleaner than when we moved in, expect some carpet stains. They kept our entire deposit for chips of paint on the walls, the carpet and blamed us for not reporting a smoke defector not working even though we had told the maintance man who just took pictures to use against us.
These people will take advantage of anyone they think they can. If I hadn’t just had a baby I would have taken them to court but I decided to move on and be happy. The management and maintance crew were a source of great stress and manipulation for months and I just needed to be done and focus on my family. Please don’t waste your time or money here, you will get screwed!

I have lived here at Lund Pointe Apartments for over 8 years and appreciate the new management especially the new maintenance crew. :)