Holiday Inn PORT ST. LUCIE

My wife and I stayed for 3 days at this wonderful hotel. We had trouble with our tv the first night, and the only person at the front desk, Patton, visited our room 3 times to fix the problem. He offered us a different room but we declined for our own convenience. The manager, Cary, was equally helpful, and we LOVED Eva, the breakfast helper. Everyone there was fantastic. We would go out of our way to stay there again. Great shopping in walking distance.

So clean, accommodating, and reasonable. The staff was awesome and the stay was great! Will stay there again for sure!

Best part of the hotel was the location.
The room was fine. However we were traveling with several friends and out of the 3 rooms there was not one large enough for half of us to gather to play cards.
The restaurant sucked.
Went for breakfast. My wife’s eggs were almost raw. Runny whites are never good.
The waitress skipped one of us on drink orders and then rolled her eyes when he asked for one. Another one of us had ordered sweet tea. When it came she didn’t care for it and asked to replace it with a coke. The waitress brought her another tea and said «this one is better». Really? Did you taste it for her? You couldn’t have just brought a coke?
We were never asked if we wanted drink refills. The food took forever to come out and then when it did it came out piecemeal so our whole group couldn’t eat together.
At one point the waitress, without asking if the person was finished with her half eaten food, dumped some trash on the friend’s plate and picked it up. When the friend said she wasn’t finished with her plate, the waitress put the plate back down and grabbed the trash off the plate. So now the waitress’s dirty hands have touched my friend’s food twice. Gross!
If you choose to stay at this hotel, skip the restaurant!

Unfriendly staff, poor service in Restaurant waited 15 min for a cup of coffee. socked only decaf in room and called front desk and was told they were out. No bath mat in room never cleaned bathroom only restocked towels. Parking lot floods out in rain.

Decided to stop here instead of trying to make the late night drive all the way home.
The room was clean and decent size. The front desk was really friendly and helpful.
I assumed the hotel would have your standard breakfast buffet — but no. There’s a sit down restaurant. I didn’t give it try — wanted to get back on the road. I was expecting that I could grab a free cup of coffee on my way out the door but coffee service was not available — you’d have to go into the restaurant.

We had to stay at this hotel while dealing with home repairs in PSL.
The suite was very nice and we were away from noisy traffic.
There has been several stay in different rooms and the rooms are consistently in need of remodeling-​however the staff are so nice and service good that for us it is worth it to stay here rather than Holiday Inn Express in PSL.
Our disappointment was in one particular room, the size of our bathroom sink area was not sufficient. We could not fit 2 adult toiletries on the single sink surface area. Additionally, there was strong smell of cigarette smoke as we stepped out of our room as the smoking area was right outside the exit door.
My second stay was better and visits have resulted in better stays. This is not a fancy/​new/​updated hotel-​so be prepared. We found it clean and tidy.
The hotel restaurant had over priced menu. The steak and egg breakfast was very disappointing. Save your money and go to other local breakfast eateries. Check out was effortless due to priority club membership. The staff is very friendly and helpful.
Room Tip: End of hall rooms are quieter.

Every staff member that I met was naturally friendly. The room was clean and newly renovated. They accept pets and they are nice about it. Almost everyone including many guests wanted to stop and pet the dogs. There is a huge open yard in the back. They have a pool that was just updated. We didn’t go in but everyone who did was happy with it. It was quiet and comfortable for a one night stay. The temperature dropped quickly at night and the heat worked really fast to warm up the room. They had delicious chocolate chip cookies and water with lemon slices in a cooler in the lobby. There are plenty of restaurants in the area so we ate dinner out. For breakfast we ate in their restaurant and the waitress was nice and let me swap the pancakes for French toast on my meal. The room includes free Wi-​Fi, a microwave and mini fridge. If you want a basic room or travel with pets it’s a good stop.

Not a bad place considering the price, but not the best. If you are looking for an okay place to sleep this is it. No frills.

Customer service was not so friendly.
They gave us a room that was not cleaned, but corrected it and gave us a new one right away. But the fact that they forgot to give us a clean room make me think what else they forgot. This is not a regular holiday inn but more an older and run down version.

I have stayed here numerous times for 2x/​year family visits. It is pretty gross and this year we are staying in Stuart instead and are much happier! This hotel is in need of a refresh. It smells gross and is pretty worn. In addition the food at the restaurant for breakfast is awful. The pool area is ok, but faces hwy 1 and attracts local white trash, who are not staying at the hotel — smoking and making noise really late. Avoid this place, if you can.

Horrible hotel! Room had roaches!!! Ants in the bathroom! People were walking in the hotel smoking… On the elevators!!! I was on a smoking floor! Horrible! My pillow stabbed me, it had a piece of metal poking out?

In a word — TERRIBLE. We had our room changed twice. The first room smelled horribly. The second had brown stains on the sheets. The front desk never requested ID — we walked in, said our name and they handed over the key. The clientele, oh my! Drunk folks in the lobby, in the elevator and in the hallway. It wasn’t even 9:00 pm and, this was all in the 30 minutes it took to change or room twice and book another hotel. We went to the Holiday Inn Express instead.

I really enjoyed this hotel. The lady at the desk was hella sweet and friendly, but too bad the price tag is a bit steep for me ($ 99 a night). I’m a TravelZoo junkie so, I normally don’t pay more than $ 80 for a place. But alas, it was spur of the moment. (This is why I normally plan things in advance.)
This hotel had the basics (iron, ironing board, coffee maker), but once again, there was no microwave or refrigerator. Hahaha.
Anyway, they were doing construction in the parking lot, so make sure you don’t park on that side of the lot, or your car gets towed.
They have a full fledged restaurant on the first floor, but I opted for room service. It was about $ 5 for a delicious breakfast. Please don’t make my mistake in ordering the french toast. Instead, get the breakfast platter with all the fixings. It’s the same price, but you get more bang for your buck.

Great hotel! I love the staff here! Everyone is so friendly and accommodating. We were able to stay here with our dog — which was wonderful!
We were near where we needed to be, as well as shopping, restaurants, and not too far from the beach!
The pool is gorgeous! There is a waterfall that is so pretty, and the sound of falling water drowns out all the surrounding noise making it possible to completely relax.
Recommend this to anyone!