Luminous Nails & Spa

I came in to get a pedicure and gel manicure without an appointment but was told someone would be right with me. No one else was waiting. I waited over an hour before someone told me I could go back and start soaking my feet for my pedi. The water was scalding hot. Someone asked if the temperature was okay and I told her it was too hot. She told me it would cool off. About 5 minutes later it was still very hot and she finally made it cooler for me.
Then my pedicure started. When the nail tech was clipping my cuticles, she cut too deep and made me bleed. When I left there was still dried blood around my nail and on my toe. I told her I didn’t want the leg massage or hot towels and she didn’t do that, which was good that she listened. She asked why I didn’t want the extra stuff, so I told her I had my engagement photo session later that day and I wanted to make sure I had enough time to do my hair and makeup. I just wanted my nails to look nice for the pictures.
On to the gel manicure… when she was clipping my cuticles she clipped my left ring finger next to the nail and it started gushing blood. She gave a quick sorry and then continued while I bled… on my left ring finger… right before my engagement photos. I was very upset by this. She refused to make eye contact with me for the rest of my manicure after that, I’m assuming because she felt bad. But I felt it was unprofessional of her. My gel polish has bumps on almost all of the nails also.
I will not be returning here again.

Johanna is awesome! She is super sweet and friendly. She’s patient and takes her time to ensure you leave a happy customer. Great with nail art!

My 96 year old grandmother, 70 year old mother and myself just had the most glorious pampering morning thanks to Alina, Jason and Phoebe! So patient, so sweet and excellent work! Our nails and toes look beautiful! I have been here several times before whenever I am down visiting from New England — this was my mom and grand moms first visit, they are the ‘locals’ and we are all definitely coming back! Thank you Luminous!

I made an appointment to get a full set of acrylic nails for 11:45, I was on time and was greeted and told to sit and the gal would be with me when she was done finishing up her pedicure client. I didn’t wait long. I showed her a picture from Pinterest of what I wanted my nails to look like and when we got done I was very pleased. To be honest I wish the place was cleaner and better sanitized. I will go back and ask for Kira who was my nail tech. I posted pictures*

I wish I would have gotten her name, but she had short blonde hair which she wore up in a little pony with a headband. 3^rd station back on the right side. I was originally just going to do a regular mani but decided on gel after I saw the gold gel color on her nails and boy am I glad I did! The gold color (I think it’s called «Glamorous») is AWESOME! Bold, chunky, glitter that really stands out! I’m so happy with the results. I decided to do a dark green color on the other nails with a matte gel topcoat. Wanted something Christmasy but not the traditional red and white and green! It was my first time there (I work next door at Berry Fresh) and I will be back!

I got a French here for $ 40 3 days later my nails were falling off, the guy who did it also pressed on way to hard and dented my actual nail. Won’t be coming here again.

Love this Salon best pedicure ever and they serve complimentary wine. This will definitely be my new pedi spot.

Very clean and modern however no one knew how to do a simple rose design and after I waited 30 min to have a tech do it, which took a long time because she hadn’t done a rose in a long time, it came out okay. When I tipped her an extra $ 3 on top of the $ 5 I paid for two designs (I’d already tipped the other girl $ 5 for the $ 25 pedicure), she warned me that next time the owner would charge me more… Roses are very easy. They need to practice so clients don’t have to wait. The owner is crazy if he thinks two simple nail designs should cost more especially after making me wait.

Ok so heres the deal!
This place is GREAT! i have been getting my nails done for over 15 years and im very specific in what i like!
I recently moved from a state who does acrylic nails VERY different from Florida so finding a new place was a task. However i have now found my forever home.
Pedicure was Ashley and she was great! Toes look good and legs felt great! Very friendly and kept making sure i was comfortable.
Fullset with Gel Polish was Tom! He did a wonderful job. Let me tell you about Tom, he is super funny and sarcastic (which i LOOOOVE!!). Also he manages the shop! FYI, if you are bothered by someone having to answer the phone or possibly walking away for a minute than ask Tom to recommend someone for you instead. No cuts and clean cuticles! Happy Girl here!
Also, they take walk-​ins and appointments (except to appointments on Sundays). I’ll never understand why people walk-​in to nail places but they do!
They also offer drinks! Wine, water and even cappuccinos!
–bring cash for tips!
All in all very happy girl here! You wont be sorry you visited them! Happy Nails!

Overall, I was pretty happy with my service, I would return if I were not moving, but I do have some gripes.
I called on Thursday hoping to make an appointment on Sunday for a gel mani and pedi. While the gentleman was on the phone was very nice, he informed me that Luminous does not take appointments on Sundays. He did inform me that if I arrived at the time of open, I would be helped rather quickly.
I arrived 5 minutes before opening and already someone was walking into Luminous so I scurried in behind her. I picked out my colors (HOLY CHOICES in Orly, OPI, and Essie!) and Tom (?) started on my nails. He did a fabulous job, but I was disappointed that the phone kept ringing (both his cell and landline) and he kept stopping to text and talk. It seemed that they needed to hire someone to JUST answer the phone and greet customers. Customers flooded in one after another and they were seated in pedicure chairs and nail stations.
During my manicure one of the girls walked in to start her day and there was a «security guard» outside. She told Tom that she had parked out back and wanted to ensure that she would not be ticketed. Tom gave a smart ass response and then said «excuse my employee», which I thought was a bit rude. I simply informed him that I thought it was funny, and a question that I would probably ask. Meanwhile I’m thinking… RUDE.
I wasn’t a fan that a customer walked in, and asked if she could go ahead and start removing her gel polish, she seemed to be in a hurry. While I understand that this is a NO NO, Tom’s response was something about losing pay, while I would have liked to hear something about safety. I felt the response was inappropriate.
Tom finished up my nails and he did add 3 coats of the gel polish, which was nice of him. The polish was a little sheer for his liking, I didn’t even have to ask. During the entire she was directing traffic in the salon. They really need to hire a desk girl/​guy for that.
Finally my pedicure. I don’t remember her name but she told me that she was the salon manager. She was very nice, and the rest of the girls working the pedicure stations seemed to be. I was VERY IMPRESSED that there were girls of many colors working at this salon and I liked that they seemed to have a good relationship with each other.
As I was walking to pay I screwed up two of my toes. My pedicurist kindly offered to fix them.
Overall I’m pleased and hope this is true towards the end of the week. I will return and think you should check it out too.
One other thing. There is an ugly sign that says Cash Tips Only near the front. I let Tom know up front that I didn’t have any cash and wanted to know if that was a problem. He said no, but I’m sure the sign was there for a reason. Bring some cash to tip.

Okay. I normally hate leaving bad reviews, however I am very disappointed. I made an appointment for 6 and I got there 5 minutes early. They proceeded to soak off my nails. I soaked for 45 minutes! With no one telling me they will be right with me or what was going on… Nothing. I kept my cool. When I am finally taken to get my nails done she is burning my nails drilling off my soaked nails. In her defense my nails are very thin, but still. Moving on. I show her a picture of what I am interested In. I wanted «skinny» nails. She puts the tips on and then cuts the sides of them to make them skinny. That is not the bad part. She CUT almost every finger with nail clippers! It hurt. I kept pulling my hand away, you’d think she would get the hint. Then she continues, while cleaning up the nail she cuts/​burns me some more. I can’t believe I paid and tipped for this service, I need to grow a pair in these situations. I should not have tipped and I should have made her fix the nails I was unhappy with. Me being in the tipping business I can’t just «not» tip. However when did we just start handing out money for shitty service? Tips means «To insure proper service» I really need to remember this. Save your money and your poor fingers and go else where.

I recently visited Luminous for the second time for a pedicure and a wax… Here’s the run down:
–drinks while you’re being serviced (frappucino, wine, water)
–wealth of OPI and Essie colors (the only two polish brands that I use)…so bonus points for that!
–each customer gets a fresh sterilized set of nail tools. Kind of like the dentist office where the tools come in a pack
–VERY clean environment… I couldn’t find a speck of dust or grime anywhere like with other places. I had a wax and even that room was very professional and matched the quality of everything else. The table was dressed like a spa table. Very sterile, but inviting.
–You can tell that the owner and staff take pride on working here and providing the top notch services
–I could tell that the nail tech was unfamiliar with the type of nail design I was requesting (yep, I’m THAT girl who makes a pedi complicated lol). I showed her a picture and the confusion in her eyes vanished! However, the execution left a little to be desired. She told me that she was still working on her nail design skills, so she only charged me half price for the design. That’s what makes me give four instead of five stars. I love and appreciate honesty when it comes to services for which I am paying, but I still wished that I was completely happy with my toes. :-/​
I will always pay Luminous a visit whenever I’m in town… I can count on a pleasurable and relaxing experience with quality service. I’ll give them a few months to up their nail design game lol.

I don’t even know why the people below are even Unilocaling! I live in Manhattan and I know good nails when I see them. This place is one of the best places I’ve ever been to and I travel once a month at minimum for work, so I’m constantly trying new places. I get a full set of our LCN gel nails and a spa pedicure every time I come down. I see Phoebe the owner, she is hands-​down one of the most talented people I’ve ever had do my nails. The nail salon is impeccably clean, the service is phenomenal and the atmosphere is delightful. You can even have a glass of wine with your mani pedi do not listen to the other reviews, I guarantee it’s competition from other salons just trying to drag this place down!

Mediocre. I also tried the place across the street and found it the same. Sure they give you drinks I guess. Saw other people drinking but I was never offered anything. Patrick did my toes and he rushed, didn’t cut cuticles or file, paint job was sloppy. Massages both legs and feet at the same time so he could be done faster. Only gave two stars because it was clean and the chairs were very nice, lotion etc nice. Maybe someone else is better idk.

I went to this salon for my third and last time. I originally planned to go a weekend afternoon, but called ahead first to see if they could accommodate me later in the day (so I didn’t sit there waiting for someone). I planned to get a gel mani & pedi and my eyebrows done; mind you, I had to be in West Palm at 8pm, and arrived around 4p. Anyway, the man (forgot his name, but he’s the one who sits in front & answers the phone) who did my gel manicure did a great job and it took about an hour. By the way, when I sat down for my manicure literally 10 people came in almost at once wanting to get a pedicure. Rather than tell these people that they clearly did not have the staff to meet their needs, they had them sit in the pedicure chair waiting… And waiting. And waiting. Eventually, several of them left, and not in a happy mood. Anyway, when I went to get my pedicure I sat in the chair and waited ~40min until someone attended me. The girl with braids (I believe Danielle) who serviced me clearly didn’t know what she was doing. She was very indecisive. Another tech saw that I was doing gel pedicure and she told her «not to put oil on my toenails and buff a lot.» Of course this was AFTER she put oil on my toe nails. She then began buffing my nails, and at one point looked at me and said «do you think this is enough buff?» !!! Anyway, I told her I was in a rush as I had to be in west palm at 8pm and now it was almost 7p. (!!!) This made her very nervous, and she made several mistakes. After showing me her work I told her her mistakes she was apologetic & tried to fix it, but further made mistakes and took more time. As the clock was now approaching 7:30PM, I told her I had to leave as soon as possible because I had to get dressed to go to west palm and be there by 8pm, and I still hadn’t gotten my eyebrows done. Which she then said, «oh, I can’t guarantee that.» ?!? She finished my toe nails and I left. Obviously I will never go back to that salon. This review is long enough, so I won’t comment on my other 2 experiences, but this was the straw that broke the camels back.
Oh, by the way, as the tech was working on my nails, another tech placed her her tip from another customer on the clean tools she was using for my nails!!! And I’m pretty sure everyone saw that I was in that salon for almost four hours and not once offered me water. I am an overall quiet & relaxed person, but this event totally ruined the rest of my evening.

Beautiful nails, great service even when busy. Will be back :) glad to have my problem with my nails resolved and they were very accommodating to my needs.

Doesn’t deserve a 1 even. Was in there a week ago Saturday with a friend from out of town. Had our gel manicure and pedi done by 3 different people. The pedicures were terrible. The gel manicures didn’t even last a week!!! Apparently they have a 2 week policy in gel nails where if they chip you can come in and have it fixed. So I did. The next day– the whole gel nail just came off on a few of my nails throughout the day. Will never go back!
This is the second time I have come here and the first time the quality was the same except I felt bad coming back to have them fix my chipped and cracking nails… NEVER AGAIN!!! Go to Honeydew! New, clean, quality and they don’t speak another language like they are talking bad about you!

Wow!!! I was here with my girlfriends for a pedicure day. The service was totally 5 stars… I was serviced by Brandi, she made my experience one to remember. Thee best pedicure I have had in my life!!! I’ve been around and back… The interior is beautiful. Nice upscale nail salon. Oh, did I mention I was offered wine, water, coke, or cappuccino. The best nail salon in Psl.

Great manicure and pedicure at an affordable price. Angela did a nice job. Their facility was cute, clean, shiny and still looks brand new. I think it is better than escape nails.
I appreciate the included beverages like water, tea, cappuccino, or wine. We did not have appointments and waited 15 minutes at lunchtime on a weekday. Not bad!
At lunchtime parking was difficult (almost none!) due to 2 restaurants in the same plaza. we will be back just not during lunch.

Yep!!! I’m giving 5 stars too!!! For Port St Lucie, this place is excellent. Had a mani, pedi, and eyebrow wax. Toni for a pedicure… she was so good and took a great deal of time on my feet. Angela… for a manicure. I just got simple clear polish and she did a great job too. Kim. for eyebrow waxing. She was excellent too!!! My main piece of advice is… MAKE AN APPOINTMENT. DON’T JUST WALK IN. I did and had to wait an hour because everyone had an appointment. They apologized to me many many times which I thought was so kind. Run don’t walk to this place… my new favorite.