A A Madison Taxi

Madison Taxi goes out of their way to pick you up and get the job done. Great for airport transfers and local rides. Really knows the area. Everyone knows Stu!

These guys left me hanging at the airport. I was supposed to be picked up at 6pm and I waited until 6:30 and nobody came and called me on my cell like I was instructed. I had to take a smelly, dirty cab ride with a Haitian that could not speak english that cost me $ 125. Not only that but the cab did not have GPS and he got lost, pulling over several times to ask people where the destination was even though I gave him the address, I had to call the people at my destination to get directions and because he could not speak english, we kept going around in circles for another hour. When I called them I waited on hold for 15 minutes before I got disconnected. I called back for half an hour and got nothing but a busy signal. Finally I got a person on the phone (while I was in the cab) and the man on the phone said he couldn’t find the record. Finally referred me to a «manager» and he was just as confused. They both sounded aggravated by me and on the verge of getting angry (maybe it’s just the New York thing) I’m giving them two stars because I’m giving them another chance. I was referred to them by a close friend and I am convinced they want to do a better job this time. I not only made a website reservation, but I called them to confirm and the guy on the phone was short tempered and told me to call them 30 minutes before I want to be picked up. We’ll see how it goes. I will finish me report after I get the ride. (if I get it)

The best kept secret on the North Shore. Family owned and operated for over 30 years. These guys do not play games. If they can’t do it in under 20 minutes (usually 10 minutes) they don’t take the call. They don’t tell you the car is outside when they haven’t dispatched it yet like ALL the others do. I travel for business. I call the night before for a 4AM pickup, THEY ARE ALWAYS OUTSIDE WHEN I WALK OUT THE DOOR. Pick ups at airport are the easiest, LEAST STRESSFUL of any I have used in over 20 years.

the WORST taxi company.
please be aware of them.
they make you share the cap with other customer at the same time.
and force my pregnant and my 3 yr kid with other passenger with a big dog in the car.

Terrible, just terrible. The dispatcher lies and makes bad excuses to cover up the fact that he doesn’t have a car at the moment, instead he says that it’s in the way but being held up «by traffic and roadwork» funny that I didn’t see any of that coming or going…