Homeward Bound Tattoo

I would give this place no stars. Just to be clear before anyone gets offended, feels I’m being judgmental or stereotypical, I’m strictly critiquing the associates’ etiquette as a professional business and not assuming judgment of them as individuals out side of the workplace. I made an appointment to get some work done (at this point I’m not even going to disclose what I had done because it doesn’t really matter.) I was excited and looking forward to going to the local tattoo shop that I’ve known of and heard so many people talk about for years. I’ve had plenty of things done in many areas surrounding Port Washington and even out of state and have had nothing but great experiences. The specific person who took care of me had no recollection of my appointment supposedly and told me I would have to wait for their current client to be finished. Fine whatever, accidents happen, but maybe in the future if you can’t depend on your staff… maybe you should check your appointment book as soon as you start your day… or even if you can rely on your staff. Please don’t use your staff as an excuse for something you could have rectified by doing your job. If that was really even the truth to begin with or supposedly they don’t take «walk ins.» I understand that this is a tattoo/​piercing parlor and that the way «business» is conducted may be a little different than other operations and often times there is a certain «persona» that goes along with working in an establishment like this. With that being said, I don’t appreciate whatever I’m having done to be shouted across the room for everyone and their mother to hear, no matter what it is. Also, the individual who took care of me swore repeatedly to me, at co workers, etc. Let’s just be clear that swearing does not offend me. However, not every customer that comes in wants to hear you swear like a sailer every other word. Lastly, the professional taking care of me was down right rude, arrogant, mean and condescending to me and the rest of their staff the whole entire time throughout my visit. As I’m sure it is no loss to them, I will not be coming back ever again nor will I ever recommend Homeward Bound Tattoo!

I got a new tattoo from Melissa Monroe yesterday, 06÷17÷15.
At my age of 49, I have come to expect excellent customer service regardless of where I am spending my money.
I was not disappointed! Melissa was TOP NOTCH!
Not only did she draw the perfect sketch for my tattoo after listening to what I was looking for — but she was a blast to talk to during the 3+ hours that I was in her chair.
She has a wonderfully fun personality and a great sense of humor.
Anyone with a tattoo knows there is pain involved — possibly more depending on the location on your body. Melissa was caring and understanding if I needed a break for a few minutes.
If you are looking for a great piece of art — Melissa should be your go to person!

I wouldn’t give them any stars. The tattoo artist/​piercer her name is something Monroe. I guess she’s got a pretty big head but she was a real b$tch. My friend called ahead two days before and set up a time to get her tongue pierced at 1:45pm. We got there at 1:41pm and the apprentice said «your 1:45 is here.» And she goes «yeah what about it, I have this walk in to finish.» 20 mins later we are still sitting there waiting for a bitchy ass piercer, who took a walk in 5 mins before her actual appointment knowing it would take her longer than 10 mins. The shop is bland. The artists have bad attitudes. We walked out and I convinced my girlfriend to go to ATOMIC TATTOO where I have successfully have had all my piercings done. F&ck this place. Horrible customer service, ironically when it’s our money that makes their paychecks. And to that Monroe girl whatever your name is (it wasn’t worth remembering) I looked through your portfolio, you’re mediocre at best!

Melissa was the sweetest and nicest piercer I’ve ever been too! She told me what she was going to do before she did it and my tragus piercing didn’t hurt at all! I love it and it turned out perfect. Would definitely go see her for piercings in the future.