Portage Health Center

I was having a case of the Monday’s and forgot my purse at home before I left for work that morning. When I arrived at my appointment later that day, I asked if they could bill me for my Copay, receptionist asked me to take a seat and she would get back with me. After a half hour I went back up to the desk, she had completely forgotten about me and went to go check with someone. When she returned she said I had a credit and only owed $ 5 up front for a copay. I told her again I had nothing with me, she told me that I had to reschedule. Really?! I couldn’t be billed $ 5? I guess I will be looking for a new physician. The one I was seeing wasn’t very thorough, quick and didn’t listen.

Horrible office! First time I went I had to wait an hour and a half past my scheduled appointment time, dr came in for 2 minutes and barely checked me out, it was for a physical, so one would think they would actually give me a physical. Had to go back in 2 weeks to get blood work and a tb text. Only waited an hour for the 2^nd appointment. Had to them go back in 2 days to get tb test read and a vaccine. I was assured they would have my physical paperwork at that time, but they didn’t. The staff couldn’t even find it and the dr was gone so no luck there. Got my vaccine and was advised they’d call in the morning. After I left the office I got another call stating they only gave me a half dose of the vaccine so I had to go back the next day anyhow! What?!? They didn’t tell me this at the office but they call after the fact to tell me this and that’s how the dr ordered it? Thsi is seriously the worst dr office I’ve ever been to and I would not recommend them to anyone, they clearly have no idea what they’re doing! Stay far far away!

I“ve been coming here for years, they have always been pleasant
and understanding.
They do help me and my family feel better when we’re sick.
I just don’t understand their scheduling routine.
We ALWAYS have to wait at least 1 hour to 1 ½ everytime.
Good grief!!! WTF?
That’s the reason I hate going to the doctors office, ugh.