A 1 Auto Care

My car was running fine, no loud noises or quirky sounds. After work one rainey night it decided to stop running, I was able to pull off of 217S ending up in a dentist parking lot. I had my car towed to A1 and the following day I was told by A 1’s manager the alternator needed to replaced. With over $ 300 cost the alternator was replaced and my son picked up the car. BUT… this time it had a huge noise and could not be driven beyond my home. My son called the mechanic and immediately was told that it sounded like the Master Flow had a problem — a problem I did not have before it went in to have the Alternator repaired.
The mechanic did not offer to look at the car or suggest any kind of resolution. A few weeks passed and finally another mechanic looked at the vehicle. What he discovered was the Master Flow cord had been UNPLUGGED, with the cord tucked neatly away so it could not be seen under the car. It would have taken a set of pliers to unplug it and position it correctly. Since this discovery and plugging it back in the cars running fine and the loud noise is gone.
Yesterday I called again and spoke to the mechanic at A1, he said the alternator was the only thing touched in my car — he never unplugged the Master Flow and has a reputation that was beyond suspicion. He continued to over talk at me telling me what a great job he does on the Mayor of Portland’s car, Portland Police cars, city officials… not allowing me to get a word in until I spoke loudly (similar to what I do to children misbehaving). I didn’t care about any of what he was saying, I simply care that the mechanic tried to take advantage of me. I’m not the Mayor or any particularly important person, but, I still matter… What happened to me at A 1 Auto Repair isn’t new to individuals — the worlds full of corrupt folks that see or create an opportunity to take advantage of a single person (female) and goes for it.
Shame on you A 1 Auto Repair… Karma’s rough… If I were you I would be concerned that a resolution was not offered by you.

I was already late for an appointment in Salem, when my Outback started to overheat. I limped over to A-​1, where the mechanic told me I could leave it there for the day, but he had two cars ahead of me. I guess my face said it all (don’t have all day, dude), because he popped the hood and got to work, checking the coolant and water in the cooling system. He made sure that it was going to be okay, then I gave the office a minimal fee for the work, and got back on the road. Thanks so much!

Tow truck operator WAY over tightened tire securement straps. Reasonable repair rate, but had steering shimmy on braking after repair. Surprised their a AAA shop. I won’t go back.

I bought a car from j&b on 82^nd ave. I realize now that was a bad idea to buy from any lot on that street! I’ve had nothing but expensive car troubles with them and they totally messed up my car! I took it to this amazing shop today completely freaking out and stressed bc I knew something was really wrong! They completely fixed my car within an hour of dropping it off last minute. They charged me a super super reasonable amount and really did a great job fixing my car! They are so nice and caring towards their customers and I really appreciate it so much! Thank you! Thank you! Thank you! I highly recommend to everyone!

This is my go to auto shop. I originally found this place when I needed to inspect a car I was thinking of buying. They were straightforward with me and recommended that I look for another car. Bob, the mechanic, is always helpful and does an awesome job! Bob has always been professional, honest, and very helpful. I love A1!

I am pushing the limit on my 2004 Subaru outback. The oil light was flashing and car stalling, also the belts I just had put in at Tom Dwyer were squeaking when cold. I mustered it 4 blocks up to my local shop. Its much cheaper than Tom Dwyer, and linked with AAA. They tightened the belts, did a high end oil change as I was down to the wire and added transmission fluid which was also at its end. Reasonable and honest. They really can be busy and I did have to wait a day to get my car looked at, but that’s because they are trusted.

I highly recommend this place! They are your friendly neighborhood service station. Everyone there is very courteous & considerate about their neighbors & neighborhood!

Lost my car in the snow and these guys were the AAA truck that was sent out to help. The car was very deep and on a dangerous road. It took two trucks but they never complained and they were extremely professional and friendly in a tough spot. We almost lost the car into a ravine but they got it out without a scratch on it. Kudos to these guys, they are complete pros.

I was sitting on Hwy 26 for 2 hours waiting for a tow. Trevor (I think) stopped to see if I needed help. He wasn’t from the shop my insurance co. had sent – he just stopped b/​c it was dark and he wanted to help. He got me running and charged NOTHING.

A-​1 is a really great auto shop. I’ve been going here for a couple of years now, and they’ve helped me with my old beat up car, and my newer one too. When I was looking to buy a newer used car, the mechanic, Bob, went through several cars, being very careful to show me what was wrong and why I shouldn’t buy the cars. He spotted out things that even helped me to look for by myself when looking at future cars. He easily saved me thousands and helped me avoid getting ripped off, and they charged next to nothing the inspections.
The mechanics are trustworthy and do good work. They will work hard to make sure they get the cheapest prices on parts and work efficiently to keep down their labor costs.
I recommend the shop without hesitation.

Had a problem with my car this evening and a1 was sent to me via AAA. The driver dispatched to me was incredible. He went way above and beyond the call of duty, and busted ass until everything was good. Driver number was 2920. Thanks man!

My truck is still running so I guess they did fine!

I’ve taken my car here several times and I’ve always been pleased with their service. I’m a single woman and have been ripped off a few times with some mechanics. I’m scared to death to take my car anywhere. I finally found a good one in Inner SE PDX and then he up and died! A tow truck recommended this place to me and when I saw it I thought it was a trashy dive. There’s a guy who might be the manager — Randy. He acts pretty tough and sort of scowls when he talks. He can be a bit intimidating. He’s not. He’s actually a nice guy — just gotta see beyond his face. The main mechanic is Bob and again a nice guy. So I took my mom’s car in their with an oil leak — Bob told me to forget fixing it because there were two leaks and when he fixed one another would likely pop and it would be a never ending disaster. They really could have taken me and charged me anything but they were honest. I took another car in there and they fixed it up great for a decent price. Then today I took my car in and they got it all done in one day. Great service. Don’t go in expecting a fancy state of the art shop — it’s not. It’s a bare-​bones set up. The guys are just making a living like the rest of us and I will take my cars there again and again. I hope they don’t retire or anything. I don’t want to lose these guys!

The previous review is right on. I go here for oil changes and routine maintenance as well as for repairs when stuff goes wrong. I’ve gotten majorly ripped off by the large chains in the past and have received nothing but excellent service, fair prices, and good work from the folks here. The guy who runs the place is honest, friendly and hardworking. I take all my car-​related issues here now.
Don’t judge this place by its appearance. A1 is the real deal.

In general I’ve had a lot of bad luck with mechanics, so the fact that these folks are honest, timely and charge what they say they’re going to really impresses me. They’ve replaced an engine for us, fixed brakes twice, and done some other minor work as well as changing the oil. All of it competently performed. I don’t really know what else to say about this, because there isn’t really anything else to say. Which is super refreshing.

I haven’t been having very good luck with cars this year. Well, truthfully, it’s really been poor luck with cars for many, many years. But the last 12 months have been especially harrowing.
See, my car broke down on the side of I-​205, in the middle of rush hour, with a huge catering order from my job in it. I cried, I freaked, cried some more, and then after a sheriff checked on my sobbing fool self, I called AAA.
The driver recommend that I have it towed here as it happened to be a Friday evening and the amount of car repair shops that are open on Saturday is extremely limited. They called me back the next day to tell me my transmission was shot. They tried flushing the fluid and cleaning it out and got my car to drive forward, but the damage was done. They valiantly searched for any rebuilt or used transmissions to mitigate the costs of replacing it, but even with a rebuilt transmission, costs were far outside my financial capabilities.
They were patient and kind with me, and once I figured out I just needed to sell my car for as much as I could get for it, they only asked for the $ 90 estimate fee.
They treated me pretty fair. It’s AAA preferred shop and it’s open on Saturdays. Not a lot to complain about.