Cascade Physicians, PC

I moved my care to a new physician (due to poor communications, not returning calls by Dr. Le) and completed their form for transferring all records and test results. After they received my form they called me to ask if I was moving my account — I called them and confirmed that I was. They have not sent my records to my new doctor as requested.
My new doctor’s office sent a request for my records and Dr. Le’s office STILL has not sent the records!

As another reviewer put it, this place is a patient factory. They take your vitals, have you fill out a questionnaire, then feed that into their computers. No one has every looked up from their computer long enough to look at me or find out why I’m there. I first came here after a serious injury and had no other doctor at the time, so I stayed on. The doctor turnover seems pretty regular, so I’ve had inconsistent care. And all they look at is their questionnaires, so they know nothing about me. And be aware, their referrals suck! I’ve had terrible luck with an ENT (botched a surgery) and another clinic they sent me to. Then they blame me if I am unhappy with the referral. Also, I have asked for programs to help with specific issues and they chuckle and say, «wouldn’t that be nice.» They have brochures for health info that may or may not be appropriate to your needs, but rather than discuss them with you, then hand you a bunch, note your chart, and shove you out the door. Assembly line doctoring.

I needed a new primary care physician, and when I called Cascade they were really friendly and helpful, and they were able to get me in as a new patient within 2 days. Everyone there was friendly, the registration process was simple and fast, and waiting times were very brief. I arrived a few minutes early and they had me in before my appointment time. I highly recommend Cascade Physicians! Dr. Kasick is wonderful.
— Prompt
— Free Parking Garage right underneath their offices
— Great online patient portal
— Excellent bedside manner
I could go on! Such a good experience, in a field where I’m used to being let down.

I’ve been a patient for 10 years. Was recently in a an MVA and called for follow up but they will not see patients for workers comp or MVA. I“m guessing the reimbursement is too low. They have become exactly what is wrong with healthcare today. They have ruined the patient provider relationship. Because they would not see me I had to utilize ER 2x. Thus, they are indirectly increasing the cost of healthcare.

I saw Dr. Paul Johnson at Cascade Physicians. I have nothing but great things to say about him and the nurse working with him.

Looking at these reviews, I am really not sure where all the hate is coming from. Are we even visiting the same place?
A couple of years back, I left the Kaiser insurance system, which was very structured and easy to navigate. After floundering a bit and being overwhelmed by all the available options, my search for a new primary physician led me here, and I have been quite pleased thus far. (To be fair, I don’t really have much to compare it to.)
All of the staff, as well as both doctors I have seen, have been lovely. Both times I have needed a same day appointment, I have gotten one. Additionally, an on-​call physician returned my message after about half an hour late one Friday night when I was having a bad reaction to some antibiotics.
My appointments have always been on time, and I never feel particularly rushed during one. They also have a lab right in their office, and I have never had to wait more than a few minutes to get called in.
Bonus: they have a parking garage attached to their building – you just have to tell the attendant the name of your doctor, and they’ll wave you right in.
Maybe I’ve just been lucky? Anyway, I would recommend these guys. Love the location, too.

While I like my physician at Cascade Physicians, she is extremely difficult to get in touch with. Her practice of defensive medicine makes access additionally difficult. Her reply to just about everything is to come in to the office for testing and an office visit. It can take days to have someone call back, and usually it’s a nurse or aide; never, never the physician. If there are other options, you would be better served to select one of those. An acute care facility, such as ZoomCare, is much more efficient and faster for basic things and testing.

I refer to this place as a «patient factory.» I have been to Cascade Physicians several times and have always had to wait at least half an hour to be invited into an examining room and then an extra twenty minutes to see a doctor. The interactions I have had with the three different doctors I have seen were rushed and impersonal. Also, I feel like they are very eager to just prescribe antibiotics for anything rather than taking the time to discuss other options. I had an especially negative experience with Dr. Gabrielle Mcgrew but have since learned that she has left the practice to pursue her own.

Tragically, Dr. Kurz passed away in the first half of 2013, so the future of the entire practice is somewhat in question. They are rotating other staff through the office to compensate, but I may be looking elsewhere for my health care.
As another Unilocaler stated, the practice is located next to Good Sam, so it is convenient when hospital services are needed, such as chest x-​rays, etc.

Dr. Peel is excellent but in general this office struggled horribly to communicate and follow up. Failed to get records on more than one occasion, couldn’t email doctor’s summary — or even post it to their own portal — and, far worse, a lab technician overslept my appointment (not kidding — they actually told me this was due to daylight savings) and then didn’t hook up a 2-​day test correctly. Definitely one to avoid. But Dr. Peel is excellent.

Convenient to the hospital… my specialist doctor’s office who I found through recommendations on UrbanMamas had recommended this physicians office.
I saw Dr. Le who was quite friendly and had me in and out and on my way in no time at all and a nice prescription for my bronchitis. It was easy to get a same day appointment too. Since moving to Portland, I’ve had the tendency to go to ZoomCare which although nice I miss the consistency of being able to see one doctor constantly and also seeing actually seeing an MD (I usually end up seeing a physician’s assistant at ZoomCare).