Creature Comforts

My family and I have had wonderful experiences. We have gotten 10 pets from Creature Comforts (3 gerbils, 4 mice, and 3 rats). Our first experience, getting the gerbils, was wonderful. The employee let me hold them and answered all my questions, and one mouse, whom we named Coco, would ride on my brother’s Brio train, and my rat, Oreo, has learned to climb up the ladder to my loft bed, which is very impressive since the rungs are so far apart from each other (There are six rungs, each 10″ apart). Great job, Creature Comforts!

We drive an extra 10 miles to this store when there are LOTS of places nearer that sell pet food, including Fred Meyer, grocery stores and Petco, but it is well worth it! This is a great place to get good quality pet food at a low price. We get the food we want for around 20 percent less at Creature Comforts. The clerks are friendly and helpful and have lots of knowledge about animals, which they obviously love. The clerks are also interesting people, in themselves and we enjoy talking to them. Some stores have obviously bored clerks who wish the day were over already, but not at this store! The store has a large selection of wonderful things that are not at some of the most other stores. One example is lots of different dog treats that you can buy in bulk. My friend has a large dog, and she loves bringing home treats from this store to last several days for a low price. Otherwise, she wouid just not give her dog treats, which means she and the dog miss out on the good times! Also, there are animals for us to visit and enjoy in the store: Birds, fish, and so on..

I thought maybe I was being to harsh the first time I reviewed this place, but after going back a second time because of its location, I realized I wasn’t wrong. I’m pretty sure these people hate animals. I’ve never gone to a pet store where they don’t even say hi to your dog. In most places, the employees say hi and offer a treat. I don’t expect that, but these guys just sneer when you walk in with an animal. The staff – again – didn’t offer any help at all. While I was shopping around, I overheard the employee having a conversation about people who buy organic dog food and how stupid it is for someone to buy «organic.» Really, the attitude of the people working there is terrible. They’re not at all friendly. In fact, they’re rude. They’re losing business by being such colossal jerks.

I thought maybe I was being too harsh the first time I reviewed this place, but after going back a second time because of its location, I realized I wasn’t wrong. I’m pretty sure these people hate animals. I’ve never gone to a pet store where they don’t even say hi to your dog. In most places, the employees say hi and offer a treat. I don’t expect that, but these guys just sneer when you walk in with an animal. The staff – again – didn’t offer any help at all. While I was shopping around, I overheard the employee having a conversation about people who buy organic dog food and how stupid it is for someone to buy «organic.» Really, the attitude of the people working there is terrible. They’re not at all friendly. In fact, they’re rude. They’re losing business by being such colossal jerks.

I used to shop here all the time and was pleased with most of the service but it seems things might have changed. In all fairness I only stopped by to buy some crickets and did not browse the store on my recent visit. I know from before they offer a number of different pet foods and used to have a small section for pets and fish.
I bought a dollars worth of crickets, this used to get me 12 to 14 crickets and I was told now it’s just 10. I was disappointed when I got home to find only 8 small to tiny ones in the bag. It’s possible they ate 2 of them but not sure. I just felt like I didn’t get my money’s worth of product.
Service was very neutral where it used to be very friendly and personal. Maybe this was just an off day it the fact I was only spending a dollar didn’t buy me the smiles and friendly service?
Not sure if I would go back but again to be fair I currently wouldn’t have a need to return to a pet store.

As a child my parents bought us a kitten from here. She lived a happy & wonderful life. She was a great cat.
Now, as an adult, pet owner, and a Mom we have a cat & dog. We come here often to buy our animals «Taste of the wild». This is our local pet shop. We love coming here and the selections are great. We have purchased many items here in addition to our pets food. Everyone who works here is friendly & helpful!
I do have to mention my visit today though. I took my 18 month daughter in with me today to get cat food and let her look at the animals/​pets/​birds/​reptiles. However, I was a little disturbed to find 4 beta fish that looked like they died days ago just floating it their cups in the display. Also a few of the small birds (2 of them) that are rather pecking each other’s feathers off or are sick. They birds are balding and showed an excessive amount of skin in my opinion. It broke my heart when I saw this, and I was so excited to walk my daughter around to show her all the wonderful animals.
I may just have to come in by myself the next few times just to get food, and leave the pet visits to the zoos & aquariums.

I just went in for the first time to get dog food. I’ve got a fat little beast who needs to lose a few #‘s. The guy working just happened to be at the door so he opened it gallantly for us. He was very knowledgeable about the weight control foods and helped me decide on the bright green bag (which I hope will help me remember which to buy next time) I thought the prices were pretty comparable to most pet stores and its really close to home. Definitely more affordable than the stuff I was buying at the vet. Now I just have to get my husband to keep the little beasty on her diet!

This place has very good selection, but their service is hit or miss. They have a variety of high-​end dog food that often comes in multiple sizes. The staff, however, make me not want to come back. Sometimes, my experience is perfectly pleasant. One staff member has helped me to pick out dog food more than once. On more than one occasion, a couple of the staff members have felt the need to make rude and judgmental comments about everything from what kind of car I own (why? seriously) to the kind of product I was asking for (they hadn’t heard of it, so I must not exist – so helpful). A basic rule of customer service should be that you don’t roll your eyes and sneer at someone who just bought for $ 50 worth of products from you. I would rather shop at a big box store than deal with the rude staff here.

My cat has asthma and this is the only place I can find that sells the type of cat litter that doesn’t flare up her asthma. I drive quite a ways to shop her but it is worth it. The staff is very friendly and always offers to help me carry out the two bags of litter that I buy. I also like shopping here for cat toys and various other things for all my other pets. You guys are awesome!!! Keep up the great customer service.

I’ve been going to Creature Comforts for years for all of my Dog and Cats needs. They have a HUGE selection of food and toys at great prices.
John who has been here for years is great. He is always smiling and helpful. He even remebers my name how cool is that?! try and find that at a big box pet store.
Great Store!
Locally Owned!
Everything my pets need!
Wonderful Prices!

Fantastic customer service! Always very informative and willing to answer questions. Great place!

I had been shopping here for cat food for over a year, and during that year have had comments made about my food purchase every time. I’m tired of it. The people there always seem to make some kind of comment to me about the cat food I buy. «How lucky my cats are». I’m not rich, they know nothing about me or my cats, and wish that they would have instead made positive phrased comments about how good I am to my cats and that I care about what I feel them. So, I finally got tired of it, and though they do have good prices on cat food, I found the place on 82^nd to have more trustworthy owners and a quality mid-​range of cat food which is what I was looking for… So I will be going elsewhere from now on. Actually the other place is nearer to where I live to. So, you can buy quality cat food elsewhere at a decent price without having to buy crappy food at PetSmart or the like. :)

I have been coming here for a number of years and will continue to choose a place like this over a big box pet store. I normally only come in once a month or so for dog food and treats but the staff is always friendly and I appreciate that they always ask if I want help taking the dog food to the car. There have been a few times I’ve gone in for other items and they have always been nice and helped me, including trying to get a new harness for my dog and deal with his craziness :)
I am glad this place exists and I love the long hours they have and the fact they are open every day of the week!

The prices here on the cat food I buy (Science Diet) are WAY better than the big box stores. I save $ 7 – 10 a bag by buying here. The staff is friendly and knowledgable. I would much rather support a local business whenever I can and the great prices a Creature Comforts makes that a win-​win.

I go here about twice a month for dog/​ferret food, I made the mistake of bringing my dog in, he is a big dog but very friendly, otherwise I wouldn’t bring him in. I think one of the owners/​managers «helped» me that day and was eager to get me and my dog out of there as soon as possible-​he all but kicked me out the door as soon as I paid. Very rude, it is a petstore, right?!?

I have been to this pet store more than a few times to get dog food. They are just down the block from me and because I frequently wait until I am out of dog food to get more, they have saved my dogs from starving to death because I am forgetful.
That being said, the prices are pretty high compared to Pet Smart or Pet Co. (54.99 for 30 lb of dry dog food vs. 44.99 for the same food elsewhere). Service is frequently lacking too. They are rude when you ask to pay via credit, and complain about the bank fees that you are making them endure. If I wasn’t so lazy, I would drive to Pet Co.