Went into the showroom to see what they had on display, only to be greeted by someone who must have been having a bad day — or is just generally bad at dealing w/the public. I didn’t have any work done by D-Lux — but could have had I not encountered said individual. Considering this was my first impression, I didn’t need to see any more and walked out. With my money.
Cyndi J.
Rating des Ortes: 5 Fairview, OR
We purchased a home last fall and needed the current hardwood flooring refinished and the carpet in the other main floor rooms removed and new hardwood flooring installed. We were on a timeline and fortunately D-Lux had a cancelation that worked in our favor. We had three bids and they had the median bid. They were recommended by an excellent floor tech in the Seattle area that we had used before so we went with them based on reputation and price. The crew did a fabulous job of weaving the old and new floors. People who visit can’t tell what was old and what is new. They were polite and easy to work with. We were working on painting the upper floor rooms and they were great about letting us move about the house as we needed prior to the finish going on. We had them apply our favorite no VOC finish — Rubio Monocoat in Castle Brown. It looks fabulous and we love the results. Highly recommend.
Lisa P.
Rating des Ortes: 5 Portland, OR
De-lux replaced my kitchen pergo flooring with ¾ inch oak hardwood. They had to lace the new floor with older floors in two rooms. The floors are beautiful. The merging of the floors is completely perfectly matched. The finish is superior to previous products used on the rest of my hardwood floors. De-Lux staff were professional, responsive and reliable. I recommend them highly.
Robert H.
Rating des Ortes: 2 Portland, OR
I have a 90 year old house with old floors. I had D-Lux do one hard job and one easy job. The hard job was to partially remove a red oak floor from a substandard previous remodel, then reinstall, including some original material, extend to the hallway and refinish. For this job, they used their commercial crew. They are 5-star. The easy job was to refinish the CVG fir floor living and dining space. This was done by the residential crew. A few machine out of control gouges. They are 1-star. I did get the catalyzed urethane hard floor finish. If you do that, move out for a few days. It is evil. But good and tough too. So recommended if you get the good crew, but unknown how you can negotiate that ahead.