Eye Department

I never though I would feel so compelled to write a review of my eye doctor, but the day has come! Dr. Annie and her staff are the best — so warm, friendly, and knowledgeable. I sincerely look forward to going to the eye doctor now, which I realize is a very nerdy thing to put out on the internet. The office space is lovely and spacious, and they have a great merchandise selection. I’ve bought my last two pairs of glasses and sunglasses there and been very happy with them. Michelle is a real genius at helping you pick out the best frames for your face and prescription.
Dr. Annie remembers so much about you from visit to visit, as do the people who work with her. Her exams are comprehensive and you can tell she has a really wide breadth of knowledge. They also do a lot of charity work helping to pass the gift of sight along to people in other countries. This whole place is just so classy and excellent — highly, highly recommend!

Best eye care clinic I have ever been to. Dr. Bacon is excellent; very knowledgeable and takes time to explain everything thoroughly and politely. The rest of her staff is just as lovely! I’ll be referring everyone I know to their office.

It’s not often (or ever) that I look forward to attending any sort of medical appointment, however Dr. Annie and the rest of the staff at Eye Department are truly outstanding. Very professional, courteous and seem to genuinely care about the comfort and outcomes of their clients. Wouldn’t go anywhere else!

Annie (anita) was amazing! Everyone that works there is super nice and helpful. They helped me go through all the glasses i liked and helped me decide. Great glasses to choose from.

Man do I love these people! Dr. Annie; you were great. It was a pleasure to become one of your patients today.
Zoé — Thanks for helping me find what may very well have been the perfect pair of glasses.
A must go location!

I stopped back by to inquire about getting new glasses since I had accidentally damaged mine. I was willing to pay for a new pair but they insisted they see if we could get both my lenses and frames covered under warranty. Later that same day I got a call saying that the glasses were covered and that they would get them for me with a rush delivery because i was leaving to go on vacation.
Truly above and beyond… and honest.
I no longer just recommend that you check them out… you are making a mistake if you go anywhere else. Eye Department is the Portland place to go for your eye needs.

I love going to the Eye Department to get my eyes checked and see Dr. Annie. I started seeing her 2 years ago and I could not be happier. She makes sure you understand any changes to your prescriptions and gives such great, personal care! Everyone at the Eye Department is incredibly helpful and kind and they make you feel welcomed and cared for.

Annie and team are the best! Annie, is a caring knowledgeable doctor and her staff was very patient helping me pick out glasses.

Eye Department is wonderful! We haven’t been particularly loyal to any eye doctor over the years, but Dr. Annie is so fantastic that we followed her to Eye Department from her last position. In addition, their
staff is so warm and friendly, and they have a great selection of frames.

I’ve had such a fantastic experience at Eye Department! The people, customer service, and products/​frame selection are awesome! Michelle and Zoe are incredibly personable and professional. Dr. Annie is so friendly, caring, and fun! She is extremely knowledgeable and thorough. I would absolutely recommend her to anyone looking for a great optometrist!

Dr. Annie really knows what she’s doing. I’ve had 3 eye doctors before her, and she is by far the best. She takes the time and is very thorough with her work. If you have any issues with glasses or contacts, she definitely will work with you to make sure that you get the right fit that is both comfortable and really works for you. Also, the eye glasses selection is amazing!

Annie is super professional. She made me feel very at ease as we went through the exam. She answered all my questions and was very friendly and enthusiastic. We even discussed books! Wish all doctors were this cool.

I’ve been going to Dr. Annie since I first moved to Oregon six years ago. She’s professional, personable, and just so fun to spend an hour with while having your eyeballs tested! She even provided a free eye exam for my infant son! I recommend her to everyone who needs an eye doctor. She and her staff are so friendly and helpful — I can’t imagine ever going to anyone else!

So I showed up at Eye Department for a late afternoon appointment, that I had apparently made somewhere else!?! Oops! Not sure how I managed that one, but I am SOO glad I did! Dr. Annie offered to stay late, and did full eye exams for both me and my fiancé, on what turned out to be a walk in basis! She was amazing, and put us completely at ease. She treated us like we had been loyal patients of hers for years. And when it came to time to pick out frames Zoe and Michelle were a tremendous help! Everyone at Eye Department made me feel extremely comfortable, they were all so knowledgeable, accommodating, and genuinely seemed to enjoy what they were doing. Oh AND my glasses were done a week later; to the date– not a business week later– ONE calendar week later, it was an absolutely ideal experience! To this day I still have no idea where it was that I actually made that appointment, or how I got it mixed up and ended up at Eye Department — But I couldn’t be happier– with everything: the overall experience, the staff, the selection of frames, reasonable prices, quick turn around, EVERYTHING. I am so SOOO glad I ended up at Eye Department, it was the best mistake I’ve ever made, and from now on both me and my fiancé will be loyal clients

Excellent care, staff and setting. Very professional, helpful and kind.

Beautiful office! Great frame selection! Annie is knows her stuff. I always get a lot of personal attention with whatever I need from everyone in the office. I love my glasses and contacts that got from them.
I highly recommend the Eye Department

Dr. Annie is spectacular and spends a lot of one on one time with her patients. The appointments are spaced out really well and you always feel special, like you have the store to yourself. The selection of glasses is Amazing and pricing is great as well. I recommend Eye Department to everyone I know. I will never go anywhere else.

Best. Eye. Exam.Ever. It starts with Zoe during intake over the phone answering any questions you have, continues with Michelle greeting you upon your arrival and helping with the inevitable paperwork for any Dr’s visit and then being introduced and examined by Dr Annie Bacon. All in all one of he most personable, professional but also fun experiences I’ve had for any appointment I can remember.
I can’t remember the last time I felt so comfortable during an examination and had every aspect of the testing explained in a terms I could understand. I realize now how inferior my last eye exam was at one of the national chain stores. This was by far the most extensive, comprehensive eye exam I’ve ever had. Although some of the results sounded scary, Dr. Annie (Bacon) was so quick to calm my fears by putting everything into perspective.
Although I couldn’t stay after my appointment to look at new frames and lenses, I plan on going back to see Zoe, Michelle and Dr Annie for what I know will be genuine, professional and honest help in selecting new eye ware.
Larkin Haile

The people that work here are great. They helped me pick out glasses and navigate my insurance so I got the best deal with my benefits. I highly recommend eye dept.

All I can saw is AMAZING… From my first step in the door, to the help figuring out my insurance coverages (they actually checked my policy coverage and let me know the date that I would be covered since my policy covers exams every 18 months) and Dr Annie’s exams are by far one of the most fine tuned exams I have ever had!!! Now to throw in the fact that the WHOLE office is super personable and friendly makes going to Dr Annie’s office a pleasure!!! I have since re ordered contacts from them and received them so quickly!!! (I have extra special contacts that are not easily gotten) in all my personal service providers I expect excellence… This office did not disappoint!!! If you are in the market for an excellent Dr and office… Call this office! I promise you will not be disappointed!.. Tell them Tsnja sent you!!!