FedEx Office Print & Ship Center

Great staff. They have a super quick turn around time and are always quick to accommodate my last minute orders. I would highly recommend their services. Great output and friendly.

I have gone to this FedEx location twice in the past month now because I had to ship some things I sold off of Ebay. Both visits were excruciating. First time, shame on them. Second time, shame on me for trying again.
My first visit, I came in with 2 items to have packed and shipped. There were 3 employees behind the counter — although it wasn’t busy in the store, it took a while to be acknowledged. After starting to be helped by an employee, he got distracted and went to help another employee leaving me standing there confused for a few minutes. Once my items were being packed up and entered into their system for shipping, I had been there for almost 15 minutes. Right as everything was about to be paid for — the computer crashed. Everything that had just been entered was gone. The employee told me that the computer «has been doing this a lot lately» and apologized. Reboot. Start over. Another 10 minutes to get it all entered. I was hangin’ out in the FedEx for almost half an hour to have 2 items shipped. The funny thing is that their whole store front talks about how easy it is for you to come in and have all your things packed and shipped.
So, fast forward 2 weeks. Sold another item on Ebay. I’m not a huge Ebay seller or anything so this one item was the last one I needed shipped. I go back to the FedEx. It was almost identical to my first trip to a T. Confusion as to who was helping me. Entered in the shipping info… computer crashed. Why can’t we get this computer fixed?! Does this happen every time someone ships something? Seems a bit inefficient.
Anywho — my frustration with this location is sky high. I don’t have the patience… and maybe that’s just me.
FedEx — get that computer fixed.

Great employees fantastic service never hesitate to help and will even print what you need for you right n front off you off there computers at desk rather then making you pay per minute at stupid computer station to pront !!! I only have to spend 13 cents per print!

I use this FedEx Office Center several times a year, sometimes with a planned project with plenty of time to spare and sometimes on the edge of the cliff with almost zero time to spare. Regarding the zero time to spare, I sometimes almost burn rubber in my tennis shoes as I skid in the door to get my needed service. They’ve never failed me.
I once had a sign made for an event. The staff members showed me the least expensive way to get it done, which was very appreciated. There were a couple of snafus along the way, which could have been very stress-​inducing, but they were very cool customers who kept me in a refrigerated state and I never broke a sweat. In the end, the sign was perfect, and I was a perfectly happy customer.
Great customer service and superior know-​how from the staff at this center make for happy customers with completed projects on time!

Ed and his team do a fantastic job. I’m always running in there with a last-​minute project with little or no useful information coming from my end. They do a great job of putting up with me. Nice to know they are always there in a pinch.

Awesome location, awesome service when you are in a hurry!

I would give them 45 stars if I could!
Michael and Robert make that whole place turn! I love every interaction I have over there. Swift, easy, and so so nice. Doesn’t get better than that.

The cat got out and decided to run away not too long ago. Major downer to say the least. After posting on Craigslist, Dovelewis, petfinder, OHS and facebook, the plan was to get some fliers made and post them around the ‘hood.
The Kinkos guy I met with was amazingly cool. He helped me with the layout of the flier, lightened the photo a bit to make it pop once printed and even gave me a discount to help out– «Sucks to lose a pet, man. Let me make this a little easier for you.»
Wow! I can think of many times when I was in worse shape and didn’t get this level of service and compassion. You will continue to get my business Kinkos!
Oh, and for those who are concerned, runaway kitty was found and returned after a 6 day kitty adventure. The folks who found her said it was the fliers that did it.

I’ll give another nod to Robert. I go into this place like once every three months or so and it’s always so awkward because I never have any idea what I’m doing. It’s cool, though, ‘cuz Robert makes sure I get what I need and he never makes fun of me.
I hate going to copy centers, but this one makes life a little bit easier (even if Fedex is frickin’ expensive).

Everything Kinko’s (*cough* sorry, FedEx Office) is supposed to be, and more. I come here often — usually in some time crunch — and they not only never disappoint, but always have me leaving with a smile.
It’s difficult for a Kinko’s to *really* impress me because I used to manage one, and have worked for several competing brands. And because I’m so burnt out on the industry I HATE having to go in to one.
But. Time and time again, they leave me pleasantly surprised, even when they have to tell me «no, we can’t do that». Clearly this one is still keeping some of the old Kinko’s culture, not letting FedEx turn it into yet another zombie-​box.
Specifics?
Always clean, and well-​stocked.
They can manage 6 needy customers with a staff of 2 – 3, consistently, cheerfully, gracefully.
When stuff goes wrong, they fix it and then some.
They don’t let you know that it’s more of a bother for them to put cash on the little card thingie, and refund the balance; it’s long been mandated to push push PUSH using credit cards and few locations & staff people can still resist doing so.
When it’s minutes before the FedEx pickup, they help make sure your stuff makes it on the truck.
When stuff doesn’t come out right they’re generous and cheerful about offering refunds (in fact, they don’t wait for the customer to ask).
They laugh while they work.

It was the closest FedEx to the hotel I was staying at and it was supposed to be a quick trip to ship my poster back home. I must’ve been there for like 10 minutes chatting with the guy behind the register talking about bands and stuff. It must be a Portland thing with finding friendly people behind registers because I sure as hell don’t encounter enough of that in LA. If I lived in Portland, this would probably be my favorite FedEx center.

Really? A review of Kinko’s? With all of the places you hit on your trip to Portland, you’re going to review a Kinko’s?
Damn straight, I am!
This Kinko’s rocks! And not because they stock envelopes or packing materials you won’t find anywhere else, but because the staff, and most notably Robert, are so cool. We came in here to have some flyers made and the staff was super friendly and conversational and had enough spice and pep to make a copy appointment memorable. That is not an easy task :)

Oh Robert, you saucy rogue. YOU are the reason I love thisFedEx Kinko’s.
Your store? I’m not so sure. Your store is kind of like the in-​laws in our situation… which is just funny… considering that you are in fact my half, removed, brother-​in-​law, in-​law, or… something, right? Er… yeah. I’m workin’ on this full disclosure thing, but I think I have to figure out exactly how we’re related first.
Both Papa FedEx and Mama Kinko definitely picked up some frugal practices from MY folks… like charging me for EVERY CUT. I mean, 9 cents for your machine to use its «LASER»? What kind of laser runs on alloys anyway? And don’t try to reverse psychology me like they do — 49 cents for a color copy? And I’m supposed to be HAPPY about this? That’s like throwing a «potty party» when flounder the guppie fish died. Not cool. Yet, like the entire Nestler clan, they are perfectionists, which I appreciate. They get stuff done, and they do it well.
Something that is definitely from YOUR side of the family is how wonderfully timely they are. I mean, they get my stuff done well before I ask, and if there are any questions, I get a pleasant phone call to clarify! I have to tell my family to arrive hours before they need to, so they are only 1 hour late rather than a day… or 5.
Oh…and unlike my side of the family, you’ve never broken anything of mine… you know, like plates, or bones… etc. We seem to be good at that… and I’m glad it didn’t carry over!
I’m not too happy about their prices, but I certainly love their service!
But the real reason I go? We’re family! It’s what we do!