Always a nightmare. Staff don’t know where things are, and no one has a clue about anythong. Happens everytime I’m there! Also, staff should vaccum the tumbleweed of dust in the fitting rooms instead of standing around chatting.
Joan F.
Rating des Ortes: 2 Portland, OR
My daughter drags me here once or twice a year so she can try on cheap clothing while I struggle to find a place to sit or stand and listen to too loud music. It’s rare that she actually finds anything that she likes but she steadfastly tries. The service is non-existent but the cashiers are corporate friendly and efficient. If I were in my late teens /early twenties, I might feel different about this very ordinary place.
Ana B.
Rating des Ortes: 5 Portland, OR
I fancy myself a bit of a Forever 21 savant. Is this something I’m proud of? Absolutely not. But I do have to weigh in on this 2 star rating! This is without a doubt my favorite Forever 21 in the Portland metro area. They have a mens section, kids, plus size, active wear — They have it all! Know that this is a 5 star in terms of Forever 21’s. Not that Forever 21 is «Woohoo! As good as it gets!» as far as clothing in general goes. This location is remarkably well organized and spacious, which is not a luxury of all Forever 21s where things are generally thrown around and crammed together. I am slowly beginning to understand that Forever 21 and I wont be «Forever» as the name suggests… but goddamnit let me hold on a little bit longer okay?!
Rosie C.
Rating des Ortes: 4 Cupertino, CA
I’m a fan of this new Forever 21 location inside Clackamas Town Center! Prior to Black Friday 2012, they were situated in a cramped section of the mall near the food court & Macy’s.(I agree — that old space was too tiny for all of F21’s inventory which made for a lot of clutter and mayhem —- maybe that’s why there are so many low ratings). UPDATE your reviews because this new space is awesome! New location: Across from Barnes & Nobles; between Sears & Macy’s Home Furnishing. — TWOFLOORS of clothes, shoes and accessories. — this location carries: women’s clothing, plus sizes(2nd fl), kids(1st fl) and mens(2nd fl) — 2 dressing rooms(1st and 2nd floor) — large spacious layout w/an escalator in the middle of the store & an elevator near the 1st floor dressing room — large shoe section on the 2nd floor — clean dressing rooms I’m glad CTC finally updated F21. It’s comparable to their two story space in Pioneer Place, but I think this one is cleaner and has less clutter.
Stephanie Y.
Rating des Ortes: 1 Portland, OR
Don’t waste your time going into this endless pit of clothes. The associates won’t help you, and they’re busy pretending to work. But if you take a minutes to stand there and watch(if you can even tolerate it), everyone just walks around like they have something to accomplish, but they’re really just walking around in circles. They’ll all huddle around and chat and then pretend to look at a piece of paper. Once you catch on to them not really working, they scatter again. And you’d think that the mess is from people looking through the clothes and trying to get their size… If you look at the stack of camis that aren’t even scattered, and still nicely folded, you can see that they don’t bother to size their merchandise in the first place. So if they want to know why their store always looks like the mess it is, it’s because they don’t even set it up in a way that customers don’t have to mess it up.
Devan E.
Rating des Ortes: 1 Portland, OR
The stuffs cute, but thats the brand. The brand should pay attention to who their company hires, and who the faces are. I went to this location, walked up to a completely empty counter. Facing the sales associate. She had her head down and was not looking up to see anyone around her, or if anyone was around. Seconds later, a friend of hers called her name and asked if they could get a discount on a «broken» necklace… she said 10%, and rang them up… RIGHT next to me… then she rudely looked at me and said«Do you have a question?»(as people were lining up behind this friend of hers)…and I said, «no, I’ve been waiting to purchase this item.» She then tells me the line is over there, and suggests I wait in line… I informed her that when I had arrived, there wasnt a line. She quickly rang me up.
Jessica D.
Rating des Ortes: 2 Portland, OR
Aside from the storm on the East coast, this store is a wreck! The sales associates don’t know their left from their right and the shirt you’re trying on has been trampled on by 5 people before the associates picked it up. Shouldn’t zones be assigned to the employees to keep track of and keep it together? Me thinks not, the only thing this store can help me out with is a law suit because I’ll probably trip over some ridiculous excuse for a dress.
Sasha R.
Rating des Ortes: 3 Portland, OR
I know I know, a F21 on 82nd St. sounds a little shady right? But this place is not half bad. I’ve always found a great selection and it’s never super busy so you can generally find the sizes that you want(which is impossible in most urban F21’s). So that makes it pretty special in itself. Only downside is the hours, which match the malls and are sooooo early to close, but if you’re a true shopper you can go in and out pretty quickly and will not be let down.