Hub World Travel

We LOVED our Gorge and Waterfalls tour. The driver/​tour guide was GREAT — helpful, knowledgeable, interesting. Comfortable, clean, large van. I’m so glad we took the tour instead of driving it ourselves.

Oh My! Some of the reviews on Unilocal for this company are dismal! I’m really very surprised because I absolutely loved the 8hr combination Portland City & Multnomah Falls Tour for $ 105.00
Take it from a girl who’s big on travel and reviews that besides Unilocal,of course, check out some of the praises and compliments this company receives on Viator and their actual website. Looks to me that Unilocal isn’t their strongest form of social presence.
On to the important stuff — the tour! I was in Portland with my husband for 4 days — he on business, and I just tag along I’ve never been to Portland and I really had ONE DAY to make it count. I found this hefty tour on Viator, and though the price is a little daunting, at the end of the tour, I felt like I really gotta a whole lot more bang for my buck.
I’ve done Grayline — a lot, but I read that this tour really had a «local’s POV» which I appreciated. The 14 seater Sprinter (think if a Van and a Mini-​Bus had a Baby, the vehicle would look like that) picked me up in front of the Westin Portland and right away I was so amused with my tour guide’s «Talk Show Host» voice. LOL he gave a little bio on himself letting the group know he’s been in Portland since the 80’s, so we could be rest assured of his knowledge.
I’ve never been so fascinated on a tour like I was on this one, he knew the known tourist book info. In addition, he also had a lot of insider knowledge, which yes, I googled a bit while on the tour, and yep — our guide was dead on — AND honest if he didn’t have an answer to any of our dozens of questions.
It was such a breathe of fresh hair to not feel herded like on other tours, I learned that Hub Travel tries to keep tour numbers under 10 – 12 if possible to keep that personal experience. The tour starts from 9ish — 5:30ish (depending on pick ups and drop offs) and unlike bigger companies, our guide really tried to squeeze in MORE sites if time admitted. He read his group well, meaning he could sense which stops we liked more than others –AND– even though VooDoo donuts was not a scheduled stop on the itinerary, as we were passing it, he asked if we wanted to do a quick stop since we were all obviously «oooohing» and «aaaahing» and drooling
I could tell if I went on this tour again, it would be a different dialogue BUT still an amazing experience.
I can’t rave about this group enough, only after I asked what the name of the tour company was, did I finally discover what a diamond in the rough this Viator find was.
I really hope this review helps you decide! I certainly will never forget my fun filled day in Portland!

I really enjoyed the tour and thought it was worth the $ 60 price. You see three falls including the famous Multnomah Falls. And the tour guide was super helpful and gave a great history lesson. I had only one day to take in the nature sights around Portland and given the distance this was a good choice. The tour starts early and you have enough time to do something else in the afternoon.

I booked an all day Portland tour through Viator and because they contract out, I’ve been told different tour agencies do the tours, depending on the city. We got Hub World.
The tour I booked was $ 98/​per person so I thought it’d be a proper tour bus, so imagine my surprise when a van with a cracked windshield (with no signage) came to pick me up. The guide was nice and prompt so I thought, ‘hey, this will be a cozy tour. not scammy at all. or shoddy. maybe it’ll be ok’. There was another couple who also booked the tour, and they were lovely. I half-​wished the four of us had gotten in our own car and taken a tour without Hub World.
The problems:
Firstly, the guide had a very loose interpretation of facts on the tour. He tried to tell us that Portland has the 2^nd largest Chinatown in the U.S. and the biggest shipping port in the U.S. On our way to Pittock Mansion, he reported that Pittock was responsible for mentoring Hearst and had basically invented syndicated newspapers. The tour was mostly him talking without letting us talk, and pointing at random things that no one in the van cared about, just to fill up time.
Secondly, the Chinese Gardens (which he claimed were 2^nd only to the gardens in China) was closed, so we stood in the rain and stared at the exterior.
Lastly, and most importantly, the tour was utterly boring. Portland is an amazing city that I love visiting. It is vibrant and full of character and great for shopping, but the tour was so uninteresting that all 4 of us on the van canceled the last leg of the tour. Thank goodness I’d been to Portland before or I’d never come back based on this tour.
Like I said, the guide was very nice, friendly and enthusiastic, but I’d still like a full refund please.

Nothing like a bait and switch… promised one thing and tottally got another. Only saw 3 waterfalls on the tour and was told to put my cell phone away so I could listen to what the guide had to say.

I was in Portland for business and extended into Saturday to site see the city. I picked up the Experience Oregon Tours by Hub World Travel brochure in the downtown INFORMATION center.
I called Experience Oregon Tours local number, got a rep (who was on a cell phone outdoors), and inquired about the Portland City Tour ($ 50 for ½ day tour; part walking, part bus) on Saturday. She indicated that minimum 3 were required for the tour – no problem. At this point, there was not a group for the 9am tour, nor the 2pm tour on Saturday BUT she would phone me back Friday evening or Saturday morning and confirm/​deny the tour.
I NEVER GOT A CALL BACK.
Avoid this tour company.