I wanted to make sure my battery is in a tip top shape before a 200+ miles trip. So I took it to Interstate and Paul is very helpful in determining whether my battery need replacing or still good. We found out I need a new battery. He installed it on the spot and I was on my way in less than 15 minutes.
Anthony S.
Rating des Ortes: 4 Portland, OR
I got my battery for my truck her. They were very helpful and they installed it for free! Then I came back to get a battery for my phone, they didn’t have it but they ordered it for me and I had it in my hand in a week. And then I came back to get batteries for my farm truck(it needs two) they gave me a little brake on the price because I was getting two! I cant say enough good things about them!
James P.
Rating des Ortes: 4 Vancouver, WA
This place was great. I highly recommend it if you want a top quality battery for anything that uses a battery. They have every battery known to man.
Tim L.
Rating des Ortes: 5 Portland, OR
The battery in my SUV is old and as a preventative measure I decided I needed to get a new one instead of waiting for it to die. First price wise: I am a regular for AutoZone and O’Reilly. I checked prices. Although they do have a variety of battery price points Interstate’s battery with 2 year replacement and 5 year prorate was about $ 15 cheaper than the equivalent battery at O’Reilly. I have heard good things about Interstate battery’s customer service so sought out their store. I recently learned they are a popular small business person franchise so figure it is a good way to support smaller local business people. I am very glad I happened to come into here. The store is located basically in the shopping center. A surprise because I thought it would be an automotive repair shop of some sort. The store has a HUGE variety of batteries from cell phones and hearing aids to heavy duty Marine batteries. First off, the guy at the counter, Paul was a very pleasant and extremely helpful guy. I knew basically what I needed. He pointed it out and the price as I mentioned was below O’Reilly’s battery price. It got better though. There was a military discount and Paul asked if I had a smart phone. Online there was a promotion for a further discount. I found it but it needed to be printed. Paul printed the coupon from his computer for me for 20% off! That was absolutely awesome! I ended up getting the battery for just under $ 90 dollars, about $ 30 off from original price and hugely discounted from what I first started with O’Reilly. I was incredibly appreciative and impressed with Paul’s enthusiasm to help and get me the discount. It kills me when I go into places and find out after an order they had an easy discount but the clerk wasn’t proactive with informing or helping me. Now the, some icing on the cake. Paul installed the battery for me. I am totally capable and willing to put in my own battery and would likely have done so had I bought it elsewhere like Oreilly. Turns out Interstate has this gadget that plugs into your car before the battery is removed to keep your radio and other setting powered when the battery is changed. Very nice perk. Always a pain in the ass to have reset radio settings, time, menu options, mileage calculator etc. Paul went on to put some anti corrosive paint on the terminals and informed me that if I see the paint on the battery holder chip or erode be sure to brush and paint it as it can corrode and cause problems. Paul seems to thing my battery should last well beyond the 5 years barring any sort of major issue. I will certainly seek out Interstate battery stores again, and if I am still in Portland when the time comes I will DEFINITELY be going back to this store. Also, I can’t say enough about Paul. He had a very high sense of urgency in helping me out. I almost told him to calm down he was so worked up helping me. It was a brief interaction but a very good one. Definitely worth going to.