Kim’s International Automotive Shop

Jayson has done right by me on multiple jobs. Brought in a rig with a very complicated problem and he work diligently to trouble shoot. His communication was great and prices were by the book fair although I am sure he lost money on that job. Ended up bringing him another car and he went out his way to get it in and had the same excellent experience without any rate gouging. In life you hope to get a fair shake and beyond that with the clarity in which Jayson doesn’t hunt around to jack up the cost, what I have gotten with his shop is more than a fair shake = I got a deal and will be going to him first ongoing. Iris who helps in the office is also fantastic at answering the calls and I returning them quickly.

The folks that work at Kim’s are honest and on your team! The communication was clear and consistent. There were multiple eyes checking and double-​checking the diagnoses given for the problems my car was experiencing, and I really valued that. They fixed what they could and referred me to another great place that was close by to get the work done that they didn’t specialize in. They offer some free services (free check engine light diagnosis, they checked out my e brake for free, told me what was wrong, and gave me a quote…) Bummed I’m moving out of town and won’t get to keep going there, but I will be telling my pals.

We’ve been taking both our Honda’s to Kim’s for many years with consistently good service.
About six months ago, he replaced our brake pads and since then we’ve had this awful brake dust on all our wheels. I finally called the shop and spoke with Jason who said to feel free to swing by and he’d take a look at them. While the brake pads were working fine, Jason said these were a type of brake pad that sheds a lot. When I shared my displeasure regarding this, he offered to replace them with new, ceramic ones that don’t have that issue at no cost to us. That’s what I call EXCELLENT CUSTOMER SERVICE! If you’d written Kim’s off recently, I recommend you give it another try. They did right by us!

Mr. Kim is the best! My Honda has over 200 miles on it and is 12 years old now, and it still runs great thanks to him.

So, after I confirmed from another AAA certified auto repair shop that there was an oil leak from the rebuilt engine and Kim’s didn’t want to do anything I filed with the Better Business Bureau. Kim’s is a member. Mr. Kim called and offered to buy the car for the original $ 2k I had into it. WHY oh why did it have to come to that. Customer service is sooooo easy. He even said the other care repair shop were liars.
In my mind Kim’s is the worst type of liar. He actually believes what he lies about.
I’m still of the opinion that you should RUN AWAY!

Kim’s International Auto has left me bitter and out $ 700. This was a total fiasco.
My car didn’t start one morning. Battery OK, got towed to Kim’s based on good Unilocal reviews. Two days later, no start. Towed back to Kim.
Kim is shocked I am back. Looks at my car again. Installs new igniter. another couple hundred bucks. Asks me what kind of gas I used. «You cannot use Arco in that car!» he warns. «All alcohol. That’s the problem.» I spend 10 minutes listening to him defending his mechanical abilities and maligning Arco.
This doesn’t sound right. There are a few message board comments about the ethanol in Arco being too high, but certainly no agreement that brand of gas could cause such a problem. I don’t buy it. But I could be wrong. Maybe Kim is among the first to figure this out. But if so, then why did he replace one part, and then another, if he believed the problem was cheap gas?
So now my car is packing a new igniter, a new main relay, and a full tank of Chevron premium. Next day, car won’t start.
Since going to a new mechanic at this point will definitely cost me money, I reluctantly tow it back to Kim’s. Next morning Kim calls to tell me my car started fine when he tried it, and so he can’t diagnose the problem. «Well, I guess I’m out of luck.»
I don’t think he is a bad man who purposefully cheated me, I think he made a series of mistakes and lacks the integrity to admit it. I am stuck with the bill, and a car that may not start in the morning
UPDATE: My car did not start in the morning. Google suggested I change the distributor cap, which I did for $ 16. Now my car starts perfectly. A fellow Unilocaler picketed Kim’s and got his money back for bad repairs, so I went in to confront Kim. Kim sort of admitted he had made a mistake, and I got $ 200 back. But I am still down $ 500.

Friday, 18 Dec 2009, 7:30AM
I was referred to Kim’s Int’l by a friend. I’ve been going here a few years now. I’m very happy with the service. He is very popular and pretty well-​known among Honda/​Acura owners. Best to call ahead of time to secure a time slot. However, if it’s a quick fix, he’ll do it on the spot. While I was waiting for a trailing arm bushing replacement, he fixed the head and tail light of another customer. Right now he’s fixing up a station wagon to sell.

kim’s bluntly honest. he’ll take care of your honda and acura. i’ve been going to him now for 9 years and my acura runs fine.

If you own a Honda, you need to know Kim’s International. When I first moved to town and asked around, any of my neighbors with Hondas all independantly recommended this shop. I have been going here for 5 years now, and my car continues to run in tip top shape. I mean, it’s a Honda, so there is precious little that will go wrong with it (knock wood), but I’m confident that this shop will help me to maintain it well for years and years to come.