I happened to be in the area and decided to give this location a go. Worst Michael’s ever. They seemed stocked up and not quite so busy since they are in the middle of no where but they seems to be a smaller location than most honestly and the employees REALLY know nothing. The girl who rang me up was fairly rude and knew nothing. Then suddenly she starts being all sweet — I was thinking what the hell but yeah, she hands me my receipt with info to take their survey and get a coupon. Wow, seriously, like I am going to forget you were just snotty and annoying!!! Wow…
Mike G.
Rating des Ortes: 4 Portland, OR
A DIY bonanza. Had an idea to make something(on a whim). Got up and went to Michaels. I was greeted at the door by a lovely lady and went to look for the items. Initially, I didn’t find the item I originally came in for. When I came up to the register she asked if I found everything. I said«No». and showed her what I was trying to get. She did a query and found that they have the items in stock I was just in the wrong area(where I didn’t look). After she took me to the spot where the product was, I then got down to business and got what I needed. They were very friendly and helpful.
Michelle B.
Rating des Ortes: 1 Lake Oswego, OR
Worst experience at Michaels ever. I’d never been to this location but heard it was the biggest store. Drove 40 min to get here about 10:30am on a Thursday. Store was basically empty of customers except me. I worked with three different employees. One who helped me and was wonderful. And then I never saw her again. Then two other gals upfront. They could not have been more miserable to deal with. I just can’t say enough about how awful my experience was from a customer service standpoint. Such a disappointment from what I’ve come to expect from Michael stuff
Emily V.
Rating des Ortes: 3 Palm Desert, CA
As compared with other Michaels stores — it’s fine. similar stock and layout. This one was clean, well stocked — I was able to get what I needed and was even tempted to purchase a few more things.
Jennifer K.
Rating des Ortes: 2 Vancouver, WA
Every time I go there, the customer service is sub-par, to put it lightly! The last time I was there, there was a young man with blond hair that actually was very sweet and helpful(hence the 2 stars instead of 1). But the cashier was curt, and rude… pretty much like I was a huge inconvenience to her very important schedule. She needs to seriously get over herself! I know it’s a retail job, so it can be very frustrating at times, but isn’t every job frustrating? Give me a break!
Katya L.
Rating des Ortes: 3 Seattle, WA
The selection is great and if you’ve got a coupon(and considering they are literally everywhere, there’s no reason to pay full price on anything) the prices are decent. However, this location appears to have no employees. I came in for the first time and, being unfamiliar with the layout of the store, wanted to ask someone for help in hopes of it being quicker than me wandering around aimlessly, scouring the shelves. There seemed to be one employee on the floor, and she was already helping someone else. Her multiple requests for someone else to come and assist me went unheeded, and I ended up waiting a good ten minutes until she was done with the other customer and could help me. She apologized profusely and was very helpful, but I wonder why there was literally nobody else who could help me find what I needed in the entire store.
Shane S.
Rating des Ortes: 2 Portland, OR
Meh is right… it’s what it is. If anyone ever pays full price for any item here, they’re an idiot. Coupons are always available on their website, and local mailing flyers. It is what it is, they just rarely have adequate stock of anything I have been looking for.
Carolyn W.
Rating des Ortes: 3 Portland, OR
When you can find what you’re looking for in the clearance baskets, the prices are great! Otherwise I would think a lot of this specialty stuff could be purchased more cheaply online or elsewhere. There is, hower, a vast selection of things to stick on other things. Yay, crafts!
Geanna M.
Rating des Ortes: 3 Portland, OR
Crafts and art supplies galore! Many rows upon rows of beads, stickers, fake flowers, candles, frames, etc. This is a great place to buy anything art-related.
Aerin C.
Rating des Ortes: 1 Portland, OR
Like many dudes, I am occasionally dragged here by a more enthusiastic spouse. Not even smoking a bowl in the car before coming in here can help me groove on this place. At least I know where to go if I need a big styrofoam spherical thingy. So i settled on a circular rack of fabric, climbed in and made it my fort, a refuge, if you well from the suckiness that surrounded me outside the silk and polyester walls. However, nature soon called, and I had to abandon my fort only to find that they did not have a public restroom. The forest of fake tree-sized plants would have to do. However I had barely unfastened my 501s when a crabby old woman employee sternly advised me to go do that somewhere else. Sheesh, I’d be in a bad mood too If I had to spend 8 hours a day in that place. Then I remembered there was a Home Depot next door, which holds my interest slightly longer. And they have a bathroom.