Neighborhood Dentist Jonathan H Warmflash, DMD

I am new to Portland and went searching for the perfect dentist office. This is a great find! Friendly staff, very professional and knowledgeable. I was so comfortable getting my teeth cleaned that I caught myself yawning and my eyes closing. No joke, it was actually a very nice experience, but I am a teeth-​clean-​freak so it might just be in my nature. Definitely feel like I found my new dentist for the long haul. Daisy seems like an old friend, she’s so sweet. Highly recommended!

My husband and I started coming to this office a little over a year ago since it’s convenient to our house but we choose to continue treatment and cleanings here because the staff is so amazing!
I am always amazed at how kind and personable everyone is and how personal the service is. Everyone remembers us, our life events and treat us with kindness and care!
Danyell is amazing and such a kind and gentle hygienist. Nicole is wonderful, helpful and super friendly. Dr. Warmflash is great and never pushy, while still being proactive. Daisy is a sweet and calming addition to the office!
We are so happy to have this team in our neighborhood!

I have been terrified of dentists ever since one punched me in the jaw and then extracted a tooth when I was 12. Yeah. That resulted in me being too terrified to see another dentist for over a decade. Never did like that guy, but he’s dead now and I’m not. (Cancer, I didn’t hate dentists THAT much)
When I had a horrific toothache appear out of nowhere, I briefly considered pulling a Tom Hanks from Cast Away just to avoid the dentist. Thankfully, I reconsidered and started asking around for recommendations.
My buddy Dave R. wrote a very promising review right on this very page, and it gave me enough confidence to overcome the fears and make an appointment.
From the moment I called in, I have never received anything but the friendliest and most helpful responses. Everyone there clearly loves what they do, and they truly do make the place feel like you’re visiting a classic neighborhood dentist. They also have an office dog that is the sweetest dog ever.
I ended up needing surgery to remove my wisdom teeth and another molar (which later turned into emergency surgery and got pushed up a week), and they were very helpful in explaining the process and setting up everything with the specialist. I left the office quite astonished at how painless the whole process was given my previously-​unending terror.
A few days later, I received a text message to confirm my next appointment with their office for a follow up and cleaning. Since I also hate talking on the phone to make appointments, this approach to schedule one was very welcome.
The above details were what earned a 5 star review. What earned my business for life and this somewhat long review? Read on…
My insurance company tried to screw around with «covered» vs «not covered» charges and told me that my exam wasn’t covered. While I could have appealed that and gotten it covered after a lot of arguing, I didn’t have to. Before I even received anything related to billing from their office or the insurance company, Danyell emailed me to say that my insurance was being silly, and to make sure I didn’t worry about the uncovered portion of the cost, she told me that they were writing it off as a courtesy. I didn’t even ask for that or have any idea it was going to happen, and it completely floored me with how much of a gesture that was.
Dr. Warmflash and his staff have completely changed how I feel about dentists, to the point where I am actually looking forward to my next appointment. That takes a lot of talent and good customer service. Never using a different dentist as long as I can help it.
Need a dentist? Go here. Actually, go here even if you don’t need a dentist.

This was dictated to me by my girl friend who wanted to be annonymous,
but felt that this information should be out there for the general public to read… her
experience is as follows:
I shelled out $ 250 for a preliminary exam to have my teeth x-​rayed and an initial
comprehensive assessment. There was also supposed to be a complimentary cleaning. I was so disgusted with how insensitively I was treated that I did not go back for the cleaning. Dr. Warmflash (a misnomer) went from tooth to tooth dictating what precisely was wrong with each tooth, making comments about the overall condition and quality of the dental work (when it was present} on each tooth and offered his precise expert opinion on what he felt needed to be done for each and every tooth. I felt more like he was adding up potential profits than being concerned about the concern which brought me in to see him initially. It felt like a bait and switch. He told me I would need a crown for the tooth that was currently causing pain and that the crown would be made of a material which could be seen through, in case there was any decay underneath in the future. The estimate was somewhere between $ 1100 and $ 1500. Before we even began the tooth to tooth exam, he asked insensitively pointed and negative questions about my medical history. He asked me if «my bi-​polar diagnosis was currently an issue for me?»…as he raised one disapproving eyebrow. Which is, an inappropriate question for him to ask. And then he eye-​balled me, waiting for an answer. I didn’t expect this kind of cross-​examination at a dentist’s office. I kind of felt like my character was being called into question… or that he was questioning me to see if I was a «safe» patient for him to treat. He talked for so long that I did not have time for the cleaning.
I called and later told them I wouldn’t be returning and my reasons why. Dr. Warmflash actually answered the phone. I let him know that he might want to be more
sensitive and professional when he encounters someone with a mental health diagnosis (which he assured me directly contributed to my tooth decay woes because certain psychotropic meds contribute greatly to dry mouth a great environment for decay.) He was surprised. I asked for a partial refund since I didn’t receive the
«complimentary» cleaning… he essentially said, it was an introductory package and the answer was no.
Later on I ended up having to have the tooth pulled. It was a painful process which took nearly two hours and almost 40 shots of novocaine. (sp) The dentist looked at my tooth through microscopic glasses since it had to be pulled out in pieces. She (a dentist who’d had 35 years of experience) said that a crown never would have worked/​stayed put on my tooth… as there were two microfractures which extended the full length of the tooth side by side. Funny how Warmflash missed that. I think he was more concerned about the money he could potentially have made off of me as a patient.
In retrospect, I wish I would have gotten out of the chair as soon as he made
the disparaging remarks about the diagnosis… is that a problem for you, currently?
No, Dr. Warmflash… you are the problem and I am leaving. I don’t need your services nor your bed side manner.
submitted by M A H resident SE Portland

I posted on Reddit about looking for a new dentist, and this place was recommended pretty highly. One of my biggest problems is that I’m absolutely terrified of dentists and dentistry in general (not oral hygiene, just strange people putting their hands and sharp objects in my mouth). I’ve been once in my life before today, and that was, in short, an absolute nightmare.
One of the staff happened to see my post and actually reached out to me, and we discussed my situation, and even said «If you decide to go elsewhere, and want a second opinion, we can take a look. We just want to do what’s right for you».
That attitude sold me.
I came in, and dealt with what I was expecting in terms of news and procedures. What I wasn’t expecting was the absolute perfection expressed towards bedside manor. I never once felt like a customer, or really even a patient — it was like we were all friends of a mutual friend getting to know each other, over a rather weird opening discussion.
Dr.Warmflash — Thank you. Your professionalism is absolutely astounding, and you’ve created a safe environment for a guy who is now slightly less terrified of your profession. (No offense, I promise!)
Danyell — From the word «GO», you have been outstanding. I’m deeply appreciative of your role in the first of many steps towards good dental health.

Best dentist & dental staff I have ever had, period.
Everyone is so genuinely friendly and makes you feel very comfortable. Dr. Warmflash is incredibly thorough, patient, and honest. He takes his time, is professional, and easy to communicate with. Dr. Warmflash has been my dentist for the past 2 years. He & his staff have always gone above and beyond my expectations of a dental office. I feel fortunate to have him as my dentist and am always recommending him to friends/​family.

Love. LOVE. LOVEEEEE!
First of all, I am not the kind of person that really likes or dislikes the dentist. I am in different but have had less than great experiences at most of previous dentists are just all around uninteresting ones with long wait times in the chair with nothing to look at.
None of this is true at this office. Sharon at the front desk is a peach. From my first call to schedule my appointment she was really friendly and warm over the phone. We share the same birthday and she got so excited about it it really made me laugh. She’s very sweet. Then I got a reminder call and e-​mail and all my paperwork emailed to me to fill out before hand. All of my insurance stuff Sharon had already done over the phone with me. When I got there after trekking up Hawthorne in the snow, Sharon greeted me then remembered it was me that shared the same birthday with her and literally WOO’d so loud. It made me laugh and smile again. Loved it.
Then after waiting a mere 5 minutes in the lobby, [probably not even, they say wait times feel longer when you’re not doing or looking at anything], Danielle came out to greet me and take me back. She was wonderful off the bat, really easy to talk to and walked me through everything we were going to do that day. They did my xrays and she put them up on the tv for me to look at with her instead of just going over them herself. I learned a lot about my teeth that I never was told before! Then she put on a movie for me to watch while she did everything else with me. Then Danielle gave me the most thorough cleaning I’ve ever had, it was actually kind of incredible. During the cleaning the scraping with the hook after my scaling was bothering me so she turned on the water so I could hear less of the noise. SO SWEET! No one ever notices when i’m bothered! She kept complimenting me on my teeth and telling me all the good things about them which was really nice cause I am pretty self conscience about my smile as I always have been.
Then Dr. Warmflash came in and was just as cordial. Really nice guy. Talked about the east coast, skiing and Portland. Gave me a good once over and chatted about dental up keep. Doesn’t need to see me back for 6 months, good health and I was really pleased! I will definitely keep going back as long as I live in Portland.

I know, going to the dentist sucks. But even after sitting in the chair for 2 hours because I am a degenerate who hasn’t gone to the dentist in 2 years, I am still giving Dr. Warmflash and his team 5 stars. Danyelle is just about the sweetest Dental Hygienist I have ever encountered. She’s friendly and engaging and apologetic (because hey, let’s be honest it sucks) and she will literally run out of the room to take the X-​ray and run back in again to get the awkward piece out of your mouth because she knows it’s uncomfortable. She RUNS! It’s adorable. Another hygienist (Jenny, maybe, I can’t remember her name) was also really sweet. They have a tech set up that I have never seen previously and the place is immaculate. They have a house dog, which I now probably will make some people b1t¢h and moan but they ask if you have any allergies or aversions to dogs beforehand and honestly, I have to say aside from the dog (Daisy) being a sweet mush, it was really nice when she came and put her head on my lap after I was told I might have to have some minor surgery to correct a tooth that is infected. It was soothing to pet her and have her be there. Dr. Warmflash is an intelligent, funny, fast talking former East Coaster and as one myself, I love that. He tells it like it is and then lists options clearly. Check them out, you won’t be disappointed.

We’ve been going to Dr. Warmflash for over two years now. The whole staff is great and they seem to have all the latest technology. Nearly every dentist I’ve had before has tried to upsell me on products I don’t need (like orthodontics), but no one on his staff has pressured me or made me feel bad about my teeth. What I like most is how everyone on the staff treats us like neighbors and always remembers who we are, which appears to be a rare attitude among dental practices.

Dr. Warmflash is pretty much my dental hero. Some months back, after years of not getting the professional dental care I needed, I began to have serious problems: a lot of pain, obvious cavities in my teeth, just a bad scene in general. I’d managed to put off getting care through my 20s and early 30s, but the bill had finally come due, and my teeth could no longer be ignored. I had to find a dentist.
I feel so lucky to have found Dr. Warmflash at just the right time. The work I needed was substantial — final count was one wisdom tooth extraction, one root canal and crown, and a handful of fillings — but there was never a hint of judgment or scolding in spite of more than a decade of neglect. All Dr. Warmflash seemed to want was to help me get my mouth back in shape, and for me to not have any more problems.
He understood that I had some constraints to work under, and he went to heroic lengths to help me out. One tooth in particular was seriously borderline; I wouldn’t have blamed any dentist for just declaring it a second root canal and adding the extra $ 2K onto my bill. But Dr. Warmflash made every effort to salvage that tooth, including a careful, painstaking session with the drill, and saved me so much extra time, pain, and cost in the process. I’m very grateful for his patience and skill.
I can’t recommend this dental practice enough. The entire staff is lovely, the office is super convenient for inner SE, the environment is suitably Portland-​y laid-​back and relaxed, and Dr. Warmflash embodies a remarkable combination of clinical skill and empathy. I’d never go to any other dentist in Portland.

Pleasant assistants, and although this dentist knows what he is doing, he is condescending and rude. On another note, my teeth were flossed so aggressively that the corners of my mouth were cut.
I think that some of these shining reviews are created by this office and not its patients. This was certainly not the best dental experience of my life.
There are practitioners who actually care about their patient’s concerns and those who make patients feel as though they are an obligation. If you want to be chastised about your past dentistry and made to feel like an idiot for not being able to take care of your teeth properly, this is a great place to go! If you want your concerns to be mocked and subjected to sarcasm, again, this is a great place to go.

I’ve been to a lot of dentists over the years, since its not an every day occurrence its been hard to compare. What I’ve learned in the last four months is that most are average and there are a few that really stand out in their commitment to care for patients.
From dealing with a chipped tooth to helping evaluate overall dental health and needs Dr. Warmflash has spent the time to present the options, pros and cons and recommendations unlike any other dentist I’ve ever been to.
When it comes to the work itself he’s taken the time to do things right, make sure I’m comfortable and even follow up post work. Dr. Warmflash and all his staff showcase a care and concern often missing in this fast paced world — I’ve passed out his cards at my office and the whole family will be going to see him from now on.
It also doen’t hurt that the space is feels fresh and clean, not cramped and cramped like so many other offices.