Northwest Women’s Clinic

I ended up having a missed miscarriage and she performed a D&C after two rounds of misoprostol did not take. Dr. Burkett showed up to the surgery late and completely confused. After the surgery she informed me that I should expect to get a period in 4 to 6 weeks. Approximately 10 days after my surgery I had severe cramping; cramping so bad I had to pull over and couldn’t drive. I called Dr. Burkett and informed her of my severe cramping and she said that she thought it was odd but to let her know if the cramping continued. I went back in for my follow up appointment approximately 3 weeks after surgery; I reiterated to her that I had experienced severe cramping and she just said «hmm that’s odd» and then said everything looked good and sent me home. 8 weeks after my D&C I still had not had a period so I emailed Dr. Burkett. It took her 4 days to respond to my email and she told me to wait 2 more weeks. I waited the additional 2 weeks and still no period so I emailed Dr. Burkett again and she told me to wait another 2 – 3 weeks. I waited 4 weeks and emailed again. After 4 days she responded telling me to wait another 2 weeks. I decided I was done waiting and decided to take oral contraceptives to get my period before my husband and I left for our European vacation. After 2 rounds of BCPs, I still had no period. I contacted Dr. Burkett the moment I returned from our vacation and scheduled an appointment. I had an utlrasound. The ultrasound indicated that my uterine lining was very thin. After the ultrasound I was left in the exam room for 30 minutes before Dr. Burkett saw me, apparently she forgot I was there. Once again, she seemed flustered and completely overwhelmed. She spent about 5 minutes with me and then had me wait for the nurse to draw my blood, which took another 15 minutes.
Dr. Burkett called 2 days later with the test results of the lab work — the results were normal with the exception that she believed my thyroid medicine needed to be readjusted. She told me to stop taking BCPs and to change my thyroid dosage and come back in 1 – 2 months. I told her that I wanted a sonohysterogram because something is seriously wrong. I was extremely regularly prior to the D&C.
On the day of the sonohysterogram I was running a few minutes late since traffic was a disaster. I called the clinic to inform them I would be 10 minutes late. They told me that Dr. Burkett would need to reschedule that she needed to leave immediately at 4:30pm. I was livid to say the least. They told me if I was there by 3:55pm they would keep my appointment. I arrived at 3:54pm. I waited in the lobby of the clinic until 4:10pm. I then waited for the ultrasound technician for another 5 minutes and then Dr. Burkett didn’t arrive until 4:28pm.
Prior to starting the sonohysterogram Dr. Burkett said she would go through the entire process and would explain each step. At this point, my confidence was already lacking in her abilities. Dr. Burkett explained that I would experience some minor cramping and spotting with the procedure. She said the cramping would feel like minor menstrual cramps. Once she inserted the catheter I experience some cramping but nothing bad. Apparently she wasn’t able to insert the catheter through the cervix (because of severe scaring from the D&C). She then removed the catheter and tried jamming the catheter into my cervix and uterus. At no point, did she explain she was having problems inserting the catheter. I started screaming out in pain. She then decided to give me some novocaine to relieve the pain. I’m not sure why she didn’t give novocaine first. After the sonohystergram I was told I would experience some minor spotting for a few hours. I bleed through several pads for a day and half.
After the sonohystergram we met with Dr. Burkett in her office. She said she didn’t note any scarring during the x-​ray. She then proceeded to tell me that my uterus is misshapen. I pointed out that may be true but that doesn’t explain why I’ve had no period since the D&C? Her answer back to me was «sometimes there are no answers in medicine». Really? Seriously? Dr. Burkett has absolutely no deductive reasoning. She couldn’t even be bothered to help me find another doctor or point me in a direction of someone that might have some answers.
After meeting with several doctors I have Asherman’s Syndrome and it’s because Dr. Kelley Burkett was overly aggressive when she performed the D&C. D&C’s are very common and Dr. Burkett wasn’t able to perform a standard surgical procedure without causing severe damage to my uterus. Most AS cases are caused my several D&C’s — this was my only procedure.

I have been coming to NW Women’s Clinic for almost 3 year. My first experience with them was great. The receptionists are ridiculously friendly and very helpful, best in the obgyn business. I had an IUD put in for my form of birth control and my doctor was great. Two year later I came back to have it removed, as my husband and I were ready to start having a child. We got pregnant very quickly, but unfortunately we had a miscarriage at 6 and a half weeks. This is where my review comes from. It was the most long drawn out process, I was more upset with the midwives and doctors here than the miscarriage, and that should say something. Because the miscarriage was so early I had to get a series of blood work done to make sure it was a miscarriage. Someone called me the first day to tell me my results, but we wouldn’t know for sure until the second test was done. Second test happens and no one calls me, so I called them. And was told that I would need to wait for my results until the next day. Of course I called as soon as the office opens and was asked to leave a voicemail for my doctor. After 6 HOURS still no call back. I call again and was told that she will call me back in 10 minutes. 45 minutes later I get a call back with the news. A patient should not have to wait that long to hear test results AND a patient should not have to call 3 times to get said test results. Following the news I had to get more tests done to make sure the miscarriage was happening naturally. On the 5^th out of 6 tests I was told by one of the two doctors I was seeing that my levels were going down fast and it was good. I then got a call two days later saying that my levels were not going down and I was told the wrong test results before. How can you mix patients up when you have a screen with test results on it? I then was told that I had to take abortion medication because my levels weren’t going down like they needed to. I tried to ask for a D&C because I have heard those medications are terrible. But they INSISTED I take the medication. So I did. Final blood test reveals that my levels STILL didn’t go down like they should have. At this point they did an ultra sound to see what was happening. Which they should have done weeks before and not wasted weeks of misery for me. After the ultra sound was done they decided I needed a D&C. A different doctor at the office did the procedure and it went totally fine. My only complaint about it was that they wouldn’t test the sack they removed (my new obgyn, which I got during all this hell, wanted to test it) because it wouldn’t show anything. Between the waiting for test results, being lied to about test results, being forced to take medication, and wasting weeks of my time I would not recommend this place if you are looking for someone who is looking for pregnancy and birth obgyn.

Dr. Kelley Burkett has been my gyno for the past few years and I can’t say enough good things about this doctor. She always makes me feel comfortable and at ease. Each time I come she listens to me for however long I need and never makes me feel stupid for asking a question. I know a lot of my coworkers also go to see Dr. Burkett and are very pleased with her care. 5 stars all the way!

Know before you go– this is not the place where you want to get a single obstetrics appointment, so hopefully you will love your well researched doctor or midwife.
«We do not charge per office visit with obstetrics, as we charge a global bill when the baby delivers»
On trying to figure out what he heck Global Billing is, I found this:
«The plusses of the episode or bundled payment model include its potential to improve coordination among multiple caregivers; its ability to support flexibility in how and where some care is delivered; its incentive to efficiently manage an episode (reduce treatment/​manage costs); its simplicity from a billing perspective (one bill instead of many); and, its clear accountability for care for a defined episode.
The challenges associated with it include the difficulty of defining the boundaries of an episode (what care falls within and outside of the episode); its potential to increase barriers to patients’ choice of provider and/​or geographic preferences for care if adoption is not widespread; lack of incentive to reduce unnecessary episodes; and the potential to avoid high-​risk patients or cases that may exceed the average episode payment.»
Disclaimer — I have not seen any doctor here, but received that response above after asking how they billed for a single appointment and requesting an estimate of their fees.

Dr. Kelley Burkett botched my IUD insertion. For months afterwards, I was passing out and/​or vomiting from the pain every couple days. She said there was «nothing wrong,» but I’m pretty sure an honorable doctor would insist that it come out immediately. (I was young, and it was my first time on any type of birth control– I didn’t know what to expect. Was happy to find out that wasn’t normal.)
Dr. Burkett also made me feel very uncomfortable once by saying, when I wasn’t totally relaxed in the stirrups (who is?!), that it’s «generally a good thing to keep [my] legs closed, just not here.» I’m sorry, was that a woefully insensitive comment about societal standards and my sex life? (??!) (!!!)
Prepare yourself to be put through pain and shame with this one. Or, you know, spare yourself the trip.

I can’t say enough good things about Dr. Davis. He is calm, compassionate and provides excellent care. He was on call when I unexpectedly went into labor. He spends a lot of time explaining procedures and answering your questions.

Dr. Robin Barrett is amazing! Most doctors won’t answer the phone if you call them and refer you to their nurse, but she does! I’ve been going to her for years and she’s one of the best doctors I’ve had to date. I really feel like she cares about me. Makes a huge difference.

My wife and I just moved to Portland area. She needed to go in for a check up. Nothing was wrong but it was just time for a yearly check up. She look on our insurance website for a doctors office and Northwest Women’s Clinic was close to the house.
My wife made her appointment and saw a Midwife Rhonda J. Chick. My wife said she was really nice and answer any questions my wife had. HOWEVER, Rhonda offered to «run some test» and stated to my wife it was part of her office visit. So my wife was under the impression that this was a normal office visit and let Rhonda do the test.
Then come to find out that «run some test» is not part of their normal procedure for a check up and we were sent a bill for $ 200… Umm, what?!? My wife trusted her but someone who is doing their job with excellence should’ve investigated more. She should’ve found out if her insurance covered it or at least had a better discussion about whether or not the test was necessary. Because, when it all came down to it, my wife didn’t need the test.
We tried to speak to someone about this but were basically told «too bad, so sad». The ONE star is for Rhonda being nice but it stops there. My wife was very upset and felt taken advantage of by this clinic. We shouldn’t have to pay because my wife trusted a medical expert.
This clinic’s morals and integrity are in question. Go with them, if you wish, but we will find a new doctor.

This place needs to figure things out with scheduling and communicating with taking urin samples; they kept messing up the appointment dates and couldn’t find my urin sample and acted like I was the idiot when clearly they can’t communicate since one of the other staff members took it already. The only nice thing about this place is they have an ultra sound machine and a small lab and there’s not much of a wait before the appointment. I feel like they aren’t trained enough to tell the sex at 12 weeks like they can for my pregnant friends in Norway. Also I’m on state insurance and I feel like they are discriminating and not treating me like a normal insured patient. Very dissapointed from day one thought it would get better but only got worse.

Nobody likes going to the doctor, true? I used to think so. I’ve gone to NW Women’s Clinic for ²⁄₃ pregnancies and I love that place… Well, not so much the place, but the people. Dr. Robin Barrett delivered my second baby and almost my third (he came early and she had been out of town!). Dr. Barrett is fabulous, I only have good things to say about her. She’s everything you want in a doctor kind, caring, understanding, and she makes it a point to know more than your medical file.
The ultrasound tech Donna, is also fabulous, she gets excited about the ultrasound right along with you and points out different things about the baby.
And Stephanie, who works with Doctor Barrett is awesome. I called her in a panic after my 3^rd c-​section because my incision was not healing properly (Dr. Barrett didn’t do my 3^rd c-​section and I ended up with staples instead of her perfect stitches that leave almost no scar…) Anyways Stephanie was able to help me through that little «emergency,» and I was seen the next morning as a follow up to my surgery. All turned out fine, but I was super thankful to have talked to Stephanie who put my emotional-​post pregnancy mind at ease!
I am so thankful to have found such a wonderful group of people and I regularly recommend this Office to my friends and family. I have seen Dr. Davis, and Dr. Krishna delivered my youngest. They are also very kind doctors. I haven’t met anyone I don’t like.
The front office people are super friendly and nice and the billing department are easy people to work with.
I have nothing bad to say here.

I went to the Northwest Women’s Clinic for a few years, because it was part of Good Sam, and because it was located right on the streetcar line. The office staff was always nice… I always felt they did whatever they could to help.
I saw Linda Adams. She seems friendly and knowledgable. However, I would not recommend her to any single women. I often felt judged by her. Her attitude towards STD testing is that if you were just more careful, you wouldn’t have to waste money on testing so often.

Love this place, and love my doctor, Dr. Robin Barrett. I’ve been a patient for 10 years, and she has overseen my care through two pregnancies (and a third, currently in progress). Dr. Barrett is upbeat, caring, and works hard to know YOU, not just your medical file. I also appreciate that she is extremely pro-​active, and always opts to have you come right in (for a check, ultrasound, whatever is needed) rather than a «wait and see» approach, as other doctors I’ve encountered do.
I also have to say that the Utrasound Tech, Donna, is amazing. I am always astounded that in my ultrasounds, she maintains the excitement over wiggly toes and baby hiccups, which she must see many times, every day. She really seems to love her job, and the babies she scans. My husband adores her, which sounds weird, but she’s that great.
A few of the the other doctors in the practice have been terrific too, including Dr. Davis and Dr. Krishna. Dr. Krishna delivered one of my children, and she was calm and encouraging during the entire delivery. I wouldn’t hesitate to see her, if I couldn’t see Dr. Barrett.

I just had my first visit here. The only downside is that it can take a bit long to get an appointment. That aside, it was so great!
I rank my annual exam right up there with going to the dentist. Literally not sure which is worse. Today I saw Dr. Davis, and he was fantastic. He’s very nice, thorough & spends time with you to make sure any questions or concerns are responded to.
While I will never look forward to the annual appointment, I won’t dread it, either. Highly recommend Dr. Davis & NWWC!

Hate, hate, hate the customer service that comes from this office! I would leave but I’m pregnant with my second child and I like my dr. the ladies in the billing department are rude and won’t answer your questions. I tried 3 different times and finally got to talk to the billing manager Annette after threatening to switch. Now I’m being sent to another office for some labs but they won’t give me the info I need to prep for the test. Unfortunately they want me to talk to my Dr.‘s MA (Med asst) and don’t have anything in writing they can pass out/​mail on how to prep for this test. Which would be fine if her accent wasn’t so heavy that I only understand about every 3^rd word out of her mouth.
Its frustrating to pay so much money for health insurance and co-​pays to dr. offices and then not be properly informed on what your paying for or not being prepared for blood tests etc. they are requesting. I WOULD NOT recommend this office to anyone I like or consider a friend.

After my (just to be dramatic) ordeal at the urgent care last week (such hyperbole!), I called my doctor to get some follow-​up tests done. I called on Monday and couldn’t get in to see him until the first day of February but they scheduled me to see a tech the next day for the tests. I had the first appointment of the day scheduled at 9 and was seen at 9:05. I was told that my appointment would last about 45 minutes and happily skipped out of there by 10.
Dr. Davis is my usual doctor and I simply adore him. He is patient and funny and explains everything in terms that you can understand. It’s weird but I kind of look forward seeing him once a year. Emphasis on the kind of part of that sentence.
Sometimes it sucks a lot to be a woman but NWWC makes it a little more bearable.
(and I’m totally fine, by the way, no need to send sympathy cards)

i can’t possibly say enough wonderful things about dr. michael davis and his staff — professional, kind, empathetic, efficient — seriously whatever they do to navigate our country’s medical atmosphere with such grace and compassion, well, they need to bottle that.
pretty well every time i’ve had tests done, dr. davis himself rings me to give the results. this is just annual test stuff — nothing scary — but the man, who balances a packed out schedule, 2 offices, and hospital rotations, somehow manages to do this. i’ve also never met a doctor more engaged in his patient’s overall welfare than this man — every appointment he spends time with you and explains things completely thoroughly, no matter how long it takes. it sounds a bit silly, but, sometimes he even draws pictures, which is quite helpful, and, while a generally healthy adult, i’ve seen my share of doctors but none with such an amazing bedside manner.
if you’re a woman recently relocated to portland, you cannot go wrong with this office — i’ve sent 2 of my best friends there and they in turn keep referring; the guy is just that great.
(this isn’t exactly a ‘fun’ aspect of the female ‘maintenance schedule’ but i would say yes, this is the best it could be.)