Oil Can Henry’s

TL;DR: EXTRAORDINARY customer service from everyone at the location, but especially Evan & Tim.
My wife got her oil changed by these guys about 3 weeks ago. At the time they changed her battery as well since her old one was on it’s last legs. Since then, the battery failed (not their fault, it was just bad) and I got a call from my wife that her car wouldn’t start. I stopped into their location 15 minutes before close and explained the situation to Tim. After hearing me out he offered to stay late and change the battery if I could get her car to that locations. Amazing! Overhearing us, another gentleman, Evan, said he was off soon and would be happy to follow me home (on his own time) and install a fresh battery then return the dead one to the shop. Who does that!!!
I am deeply impressed with the service at this location and will be a customer for as long as I live anywhere even remotely close by. Thanks guys– you’re amazing!

I had a great experience here this morning. Super nice people, and very efficient. At first it was a little weird to have the oil changed while I was still in the car, but it’s actually nice to be right there for them to ask questions and explain what they’re doing as they go, rather than waiting until the end. Also, Jiffy Lube waiting rooms are dumb. This will be my oil change place for as long as I’m in Portland!

This morning I started out at Jiffy Lube on SW Beaverton Hillsdale hwy across from Dutch Bros… as I watched a bunch of highschool drop outs walk around lazily and take over a half hour in which I never even saw them finish. the car in front of me. I backed out and left. I ended up here at Oil Can Henrys… I’M THRILLED I made that decision. They got started on my Tahoe right away. These guys know their stuff! They are VERY thorough and even told me that they see a tear in my power steering pumps boot under my car. They don’t work on those there but this explains the winning sound I started hearing yesterday. I’m super excited about this business and will come here from know on. Thanks for getting my Chevy Tahoe back on the road guys!

I had gotten my transmission fluid replaced at the Tualatin location. Two days later, I went to this location for a follow up; to get a second opinion that everything looks okay. I was concerned by how dark the transmission fluid still was because someone at Jiffy Lube told me that new transmission fluid is supposed to be a bright pink/​salmon color.
The Service Tech told me my transmission fluid looks good and explained why it is the color that it is; that it is perfectly normal for it to be a darker pink/​light purple for the type of transmission fluid a Toyota/​Scion takes. I would butcher the verbiage if I tried to tell you exactly what he said, but I trusted his explanation.
The Service Tech was very honest, warm, and friendly. He even cleaned the hood of my car for me because he noticed that some transmission fluid got on it from the other location and was not wiped up.
I was not charged anything (rightfully so for a follow up) and received excellent service. I would be inclined to go to this Oil Can Henry location next time I need to take my car in.

Great and friendly service. We were in and out in 20 minutes. I was impressed with the competency of the team who worked on my car.

Great service!
I’ve been coming here for the last 3 years, this is my oil care team!
I love Oil Can Henry’s this location is my location.
Eric the manager took care of me. Thank you!

Been getting my oil changed by them for years. Great service, very informative. The main guy Tim is an extremely nice guy who will talk to you the whole time to make sure you know exactly what’s going on in your car, and surrounds himself with a good team. Wouldn’t go anywhere else

pretty good … seemed like everyone and there mom was there when I came in but it was supper quick and cheap. two great combos. ill be back fosho

Efficient, quick, and no unnecessary up sales! Got both cars done in 20 minutes. Dana is the man.

Just be ready for the upsell. Every sentence spoken to me had some attempted upselling. And sometimes they laid it on too thick, even by Oil Change place standards. But besides this, they weren’t busy, and I got in and out quickly. I don’t know if I’d return, mainly because of the incessant salesmanship and tenuous concept of honesty. But if you know what to expect, and are educated about your car, you could do worse.

I had a great experience at this location today. It wasn’t crowded for a Saturday and Tim and Parker spent quality time working on my car. Tim went above and beyond in his customer service. He seemed to really care about what needed to be done on my car and help me in any way he could to get a reasonable price. Tim also physically showed me a few things to help me learn and understand what they were doing and why. I was satisfied with my service and will definitely be returning to this location. Thanks Tim and the Oil Can Henry’s guys!

A very good location for OCH. They were very thorough and also honest by giving me options without hard pushing the up-​sell. I like the style of OCH, they even have cameras all around so you can watch the guys doing the work from the front to the pit. Good stuff.

Very pleased with the service. Friendly, helpful, didn’t try to sell me stuff I didn’t need. Stressed the fixes that did need to happen pronto, and then gave a list of stuff to check out (just bought a used car and have no service records.) I had a $ 10 coupon; since I needed to get other work done, I was offered a $ 10% discount. Nice to have a plan to get major services taken care of, and I will be happy to go back. All of the employees with whom I spoke were super friendly and helpful. THANKS!

Great service, fast, friendly, and professional.
Tim was awesome to work with. I wasn’t pressured to pay for any services I didn’t want. I was shown a list of available services, and was given honest feedback about whether or not I needed a couple that I inquired about.
The recommended oil was exactly what I came in for (dexos certified synthetic blend) and we even talked about my turbo engine a little so it made me feel confident that they knew what my car needed.
Will definitely return because of the experience; I hope it stays positive and consistent.

I wanted to give a shout-​out to Tim. He’s usually there when I come in for service and he’s always courteous, professional, and even funny. Even though he’s top-​side, and the one I usually see, the entire team at this location are extremely helpful. They recommend appropriate service, and never make me felled pressured into buying extra services I don’t want. Should I service my front and rear differential? Probably. When was the last time it was done? Probably never. The staff here are knowable mechanics, and they’ve given good advice that has kept my car running. They even caught a problem with my suspension that could’ve been deadly if it wasn’t corrected right away.
Simply put, this place keeps my beater on the road, and they do so with genuine concern for my well-​being and the longevity of my ride.

They need to stop trying to sell things to me. I want my oil changed not a engine rebuild. Sure some items may need to be done at some point in the cars life but not on the day when all I want just a oil change.
They do good work here and I do recommend them. Just use your best judgement on what they say you need to change/​replace otherwise your $ 30 oil change might turn into $ 200.

Good service, honestly propel and they are so handsome woot woot!!! I came in yesterday for an oil changed and the guy said I can keep going for at least 1 month and he checked everything and let me go and not trying to selling anything. It made me afraid of all review say they upsell but not anymore now

I come to Oil Can Henry’s expecting to spend $ 100. It’s just something that has always happened. Do they up sell you? Sure, but I don’t believe it’s for anything you don’t really need or couldn’t use. Do I need an new oil filter? Sure. Do I need synthetic oil, fuel additives, oil enhancers or Rain-​x? Not really but, sometimes I get it anyway. If you feel like you’re being up sold, just say no. It’s not difficult. I know I can get most of those items myself for half the price-​but I am lazy when it comes to my car. I drive it a ton and know it will cost me to keep it running with the abuse I put it through. Overall, every experience I’ve had at any Oil Can Henry’s location has been a positive one.

Absolute WORST place ever. Do not take your car here ever!!! Took my sons BMW x5 here and paid for a oil change and they never put new oil in. How i know is the front differential went out 4 days later and upon replacing that my shop (that’s been around for 40 years) drianed the oil as well and it was pitch black and they said it was months and months old. Upon calling the manager or whoever this knucklehead Erick is he wants to argue and defend his stance so, thus the reason for writing this. DO NOT trust this place, they are inexperienced and will lie and cheat to make a buck. There are many places that operate with integrity and honesty and I can say this is definitely not one of them… don’t risk ruining your car its not worth it.

Excellent service — even got a newspaper! Super convenient, and they were very thorough. Loved that they had cameras so we could see what they were doing. And appreciate that they tell us exactly what’s going on.
My only complaint, which is probably our own fault anyway, was the long wait. We got there at about 11 on a Saturday and had to wait almost an hour. Luckily our kids were asleep in the car… and we had something to read.
Definitely coming back!