Papa John’s Pizza

I like their pizzas.
From a topping standpoints:
Chicken: Good, but they are stingy in the number of strips they put on… I once ordered double chicken: i was underwhelmed by the quantity.
Pepperoni: pretty good.
Garlic: my favorite topping.
Jalapenos: good (they sure serve a good quantity of this).
Anchioves: really bad… never order this… very salty.
Artichokes: not so great either.

Pizza was good! Prices were low and ordering was simple. Took about 15 min longer than we were quoted for delivery. Much appreciated change from PIZZA HUT. We will order again.

Better ingredient, better pizza.
This location isn’t any different from any other Papa John’s I have had through out the US. Convenient decent takeout/​delivery pizza.

Lots of haters around here, but this is my go to place when the wife isn’t eating with me. I ordered a large pizza for $ 12.50. I picked it up within 15 minutes and was only charged $ 8.99. The pizza was hot and flavorful. No complaints from me.

Nice employees, but the pizza lacks a lot. They also tend to forget extra garlic sauce even when you order it.
Giving them an extra star for the staff being so nice when I visit lately.

Methinks this location must be haunted by the ghosts of pepperoni past, as there’s not really a whole lot of other explanation for how this Papa John’s sucks so bad. If it wasn’t a health code concern, I probably would’ve avoided writing the review at all, but you are The People and deserve to know what you’re paying for.
To start with, I tried using the website to order the pizzas. It’s actually a pretty cool set-​up. But I think the amount of options on their website is causing Java programming to have a nervous breakdown. The end result was that I couldn’t actually get the website to allow me to place the order online. So I called the number the website provides.
Need I say that I work on the phones in customer service every day? Need I said that I will not make a phone call when I’m not at work unless I feel I have to? Both of those things being said, needed or not, I can also add that I understand how frustrating phone customer service can be.
Taking a call from a nice customer who knows what they want for a simple phone order should NOT EVER be something that causes a person enough stress for them to border on being verbally abusive to a customer. I will leave out a long ranting detailed account of what happened, so as to preserve your dough from burning. But holy hell, that dame-whose-name-I’ve-chosen-not-to-mention was a vicious twat. Condescending. Flippant. Passive aggressive. She seemed VERY unhappy to have an easy paying job. Maybe she should transfer over to a position as a dominatrix, or a trust fund baby. She actually made me feel bad for ordering pizza. How fucking bizarre is that?
«Would you like breadsticks with that order?» Well, my dear, that depends if you’ve just pulled them directly out of your rectum or not.
Cheese and sauce!
Fortunately, I had 20 minutes after the call ended to recompose myself before walking into the building for pick-​up. This was good. What I saw at the pizza joint was not good.
I watched two employees rotate between the cash register, touching the machine, touching the bills that’d been through who-​knows-​what ringer, touching shared pens, and then go back to making the pizzas and grabbing the toppings and spreading them on the pizzas… without wearing gloves. Without washing their hands. Without designating one person to the register and one to the pizza line.
Straight from the cocaine-​dipped dollar bills and bacteria-​wielding register keypads to dipping those fingers directly into the olive bin.
!!!
The fluorescents were overly bright and the floors under-​cleaned.
On top of that, the pizza was so lacking in any sort of pizzazz or fulfilling character that the marinara sauce was visible around holes that should’ve been filled by self-​sacrificing cheese and veggies.
*sigh*
The plus side is that I’m over my pizza cravings now!

BE WARY ORDERING!
This is a situation in progress, but I thought Unilocalers should know.
Tonight, I ordered from Papa Johns and was:
a) Overcharged by $ 5 (checked my online credit card)
b) Accidentally handed a receipt that included a BUNCH of stuff I didn’t order.
I’ve contacted the corporate customer service, but since I’ve also had to contact my bank and tell them I have some unauthorized activities and charges on my account, I’d suggest you avoid ordering from this particular branch.
I will update as appropriate.
UPDATE: Was contacted by customer service, the overcharge was improper authorizing to allow a tip even though a tip was already specified. They provided an explanation, but I don’t approve of policies that mean that _​I_​have to go sort out why there’s an overcharge. Not cool.

I don’t usually use this location to get my Papa John’s fix. We usually get delivery from the TV highway location but I’d bought a Sharing Spree coupon (like Groupon) and this required a specific location & carryout. Hey, the deal was sweet (pay $ 10, get $ 20 worth of food).
I went to pickup my order last night and it ended up being a hassle to use the coupon. It’s pretty straightforward — the voucher says the location it’s good for, and what the deal is. The guy at the register DID NOT GET IT. My order total was $ 20.89, so I should have owed 89 cents. He insisted I owed $ 10.89 and didn’t understand what the coupon meant. Nor did he seek help from his co-​workers. Once he seemed to grasp that concept, he told me I was at the wrong location.
Uh? The address matched the voucher address. The phone number matched the voucher phone number. The only thing different is it said Aloha — but like I said, everything else matched. He told me they were the Cedar Hills location (isn’t Cedar Hills ON Cedar Hills, not Murray) and basically stonewalled me until another co-​worker came up to assist him. She honored the coupon and said it wasn’t my fault it printed wrong (WHAT PRINTED WRONG FOR THE LOVE OF JEEBUS???).
So that was obnoxious. And then to boot, I got the pizza home and it was not well made. There were random other toppings mixed in our order, and the pizza fell apart. I mean, took a bite and everything slid off. Our cinnapie, usually super tasty, was overcooked. I know this isn’t typical PJ quality, we order from them too much so… sadly…I can say that. I can definitely say that while it’s closer, I’ll stick to the one that has the customer service and quality I’d expect.