Perch Furniture

Very happy with my pair of couches from Perch! The customization options are great – they made mine firmer than normal which is helpful for my back. Excellent customer service too. Always happy to support small businesses than the big chains. Will definitely buy again from Perch.

I haven’t even had my sofa delivered yet and I’m so thrilled with the customer service I’ve received that I had to hop on here and give a review. The gorgeous fabric we had chosen for our couch was unfortunately on back order, which meant production was at a stand still. I was extra stressed because I was having not only a huge birthday/​housewarming party, but also would have company staying with us and the sofa was going to be an unceremonious crash pad until our guest bed got in. Not to mention all my other chairs (living room chairs, dining chairs) were either on back order or were custom projects themselves.
Needless to say, I was in a bad spot and when I got the news from Perch I was basically steadying myself to rent furniture for the party (which seemed ridiculous, but people have to sit). When I called Audrey back, and told her my situation, she had the brilliant idea to just get me an awesome loaner sofa in the meantime. They even worked it out to bring it into the apartment at no trouble to me. So we’ve got a loaner for the next month while things work themselves out.
Between the design process with Trish, who was knowledgable and friendly with great ideas, to Audrey who worked out my bad situation and was a total pleasure to deal with, to Jonathan who coordinated/​approved and personally delivered the sofa with Audrey in the simplest furniture delivery I’ve ever seen, this place gets top marks.
I always think that a company is only as good as its bad situations and this proves it once again. They are total pros here and this company is an absolute gem! Don’t waste your time with an impersonal experience and an imperfect sofa, just go to these guys and get a sofa with nothing left to be desired.

Yep. This is a classy company – and they create beautiful pieces of furniture. As first-​time homebuyers, we thought it might be fun for a change to buy nice, quality pieces for a change so we popped into Perch on a whim and shoowee! Those couches are gorgeous. And comfortable. Plus you can customize each piece to fit your needs. Firm, smooshy, taller, bulkier, an added chaise lounge, you name it. Genius. To top it off, the sales folks really know what they’re doing. Let’s just say we were headed down the wrong color and material path in the beginning before we were steered in a much lovelier direction. This place is quality craftsmanship at its finest. Thanks Perch.

After we failed to buy a sofa at Couch in our hometown of Seattle (see review of Couch for details) we drove to Portland to this very similar store.
The saleswoman was terrific, they had a fabric I liked better than anything in Couch, & we were able to close the deal!
It was a long day driving to Portland & back, but it was worth it!

We absolutely love Perch Furniture! Searching for the perfect couch for months and not finding it lead us to Perch. Amazing customer service, loaner couch received, from the owners of the company directly and the final product is an absolutely beautiful couch exactly to our specifications. Could not give this company higher marks. THANK YOU SO SO MUCH PERCH FURNITURE!

We’ve bought a couch, some loveseats and some chairs from Perch on a few different occasions, and we are huge fans. I usually find it overwhelming to buy furniture, but the Perch staff are so helpful. They do a wonderful job of helping you pinpoint the kinds of features you want, and then giving you some great options and advice within that. Everything is customizable, not only for fabric but for structural features and fill options, so you can get exactly what you’re looking for. All of our pieces have been very comfortable and well-​made, and they are standing up after several years of heavy use. They have also done a great job of making sure we were happy with our purchases, and when one of the pieces had a slight problem, they had someone out to take care of it immediately at their expense. Great selection, great style, great service!

We bought a couch and an ottoman from Perch back in the summer and we’ve really loved them both. The team at Perch was great to work with and was able to help customize just what we wanted. We’re both tall and wanted a deep couch that could actually fit through normal doorways to get into our rental. We also wanted the height to be a little higher than some of the more contemporary style to be more comfortable for our height. Perch helped us find just the fabric, design and specs that worked for us!

We purchased our sofa several months ago .
We ordered the Rachel sofa with feather cushions and a linen slip cover.
The slip cover is easy to remove and washes up beautifully. The sofa is very comfortable and beautiful and high in quality
We live in Seattle and could have purchased it from Perch’s sister store Couch but their reviews were not great. We were very happy with the service from Perch. The sales staff were friendly and helpful. Our turn around time was about what they said and they kept us informed along the way.
All in all this was one of our best purchasing experiences!

I just received delivery on my loveseat and it is PERFECT. The turnaround time for my order was maybe 5-​weeks? I’m sure that turnaround time vary for others in the future but it was such a pleasant surprise to get my sofa 4-​weeks before I thought I would.
I visited the shop several times over a few weeks to do the whole process of selecting a sofa, talking to them about fabric, and the amount/​type of fill I wanted in my cushions, and adjusting the dimensions to fit a small space. They are friendly, helpful, and low pressure.
The pricepoint is close to what you would find at pottery barn but the customization aspect is worth so much more.
I don’t write many (any?) Unilocal reviews — but as I’m sitting on my couch now — I decided my experience with PERCH was something positive I wanted to share.

Fantastic experience. Jonathan and his team designed and built a fantastic sectional sofa. Solid construction, great fabric and it looks amazing.
These guys are the real deal. Absolute pleasure to support them!

If you’re shopping for new furniture, you should definitely check out Perch. My husband and I bought a couch here and loved it so much we went back for a chair. Everyone we worked with was really friendly and patient (we flipped through fabric swatches for hours), and the customization options were endless. Both our pieces are beautiful, comfortable and well made. The only problem was waiting for two months for our awesome, designed-​by-​us furniture to arrive! We’ve had the couch & chair for about a year now and we’re still happy with both of our Perch purchases.

We hadn’t updated our living room furniture in 15 years. We have a small room, so we couldn’t find a sofa that was small enough, and we didn’t want to just have a love seat any more. Then we found Perch. Not only is their stuff gorgeous, but we were able to specify exactly how long we wanted the sofa to be– a true custom experience. Pair that ability with Willi and Jonathan’s AMAZING customer service and extremely reasonable prices and you’ve got something you just don’t find very often. Not only will we be back for more, we’re telling all of our friends and family to shop at Perch.

I’m shocked this place only had one review before me.
If I could purchase all of my furniture from here, I would. My husband and I had the best experience with Jonathan and Willi from start to finish. We had just bought a new home and decided to wander through the store, which is located near my husband’s office. Walking by and looking through the window, we new their style was up our alley. When we entered the store, we were welcomed by the sweetest, friendliest store doggie around and Jonathan was great at answering all of our questions.
Their price points are really great, especially for items that are incredibly customizable. Don’t like what you see? Bring in a picture of what you like and see if they can build it for you! They are incredibly accommodating, professional and friendly folks that I would welcome into my home any day. We walked out proud new owners of a sofa and now it’s our favorite piece of furniture.
Furthermore, several months after we got the sofa I noticed some odd puckering of one of the cushions that seemed different then puckering on the other cushion. I snapped a picture of it and emailed it to Willi and she went out of her way to help me fix it! I didn’t think it was reparable but just thought I’d inquire and now I’m even happier with the sofa… and with Perch!
I’ve nothing but high praise for this place.

I am an almost ready to retire boomer and stopped by Perch Furniture while on vacation in Portland. Willi and Jon were both very helpful and they didn’t blanch at the thought of shipping my entire new living room full of furniture all the way to rural Wyoming. The furniture arrived and the fabric, cushion foam, size etc. was perfect on all but two ottomans and one chair. I called and spoke with Willi who immediately set to correcting the mistakes. Since I am an empty nester I could do without furniture in the living room, however, she let me keep and use all the pieces until the new corrected pieces arrived. I now have everything I wanted, it looks wonderful, sits great, and overall was an amazing experience. Up until this point I had always had to take what I could find at local furniture stores, which were never really exactly my taste-​mid-​century modern. Now I have the living room furniture that previously I could only wish for in House Beautiful. Thanks Perch furniture for working with an out of stater and working with me until everything was just right. I should also mention that this all occurred during the first few months they were open and just learning the trade. I guess they really weren’t mistakes but lessons for these young, energetic new business owners. Maybe in 2012 I will redo my family room!

We received our couch from Perch about six months ago. We were very impressed with the quality of the construction and the style of the couch. We ordered a couch similar to the one shown in their blog post entitled «Dog Friendly Furniture.» Johnathon was great to deal with us and provided excellent service. We could not be more pleased with our purchase. Considering all the time we saved by ordering a new couch exactly as we wanted, as opposed to searching endlessly for a true vintage one, our couch from Perch was a very good value.

I’m an inveterate vintage shopper. I’ll ceaselessly stalk Craigslist and ebay for that just-​right basement find. Strange smells and worn corners be damned, I always prefer furniture with history and character to a fresh, newly-​manufactured piece.
My last sofa took me 2 months to locate and another 6 to reupholster. But faced with the prospect of sitting on the floor for the better part of a year, I compromised with the boyfriend and decided to order something new.
Perch Furniture offers custom sofas, configurable to nearly every whim, hand-​built in Los Angeles. Even though they’re located in the heart of the yuppified Pearl, their prices are reasonable — more expensive than Ikea, but less spendy than Crate & Barrel. There’s an 8 to 10 week build time, but patience is a virtue, right?
The owners are super helpful, friendly, and patient — I must’ve spent an hour flipping through the same set of fabric swatches. I just ordered my sofa this weekend, so I’ll update the review when I receive it. If mine looks as good as their showroom samples, I don’t think I’ll be disappointed.