Providence Home Services

Very disappointed. Doctor said they would bring nebulizer to my 93 year old dad and explain clearly how to use it. They made no call to let us know in advance when they would arrive. They came and dropped it off while Dad was at dinner. No explanation, nothing to help us in its use and care.

Providence is the gold standard for home healthcare services in Portland and surrounding communities. The reason I know this is because I’ve experienced it from the professional standpoint and the personal standpoint.
I worked in case management for a local hospital for awhile. When I got ready to discharge patients home and knew they had insurance coverage for Providence Home Health, I breathed a sigh of relief. I knew absolutely what needed to be done would be done correctly and on time. The sigh of relief included knowing that any professional working with my former patients in their homes had good hearts and top-​notch medical skills.
My own stepmom had transplant surgery a number of years ago and had some years of health issues stemming from the transplant. I was there often when Providence Home Health professionals stopped by to help her out. They were often rays of sunshine in some bleak times for her. Over time, she got better and all is well now, but I don’t believe that would have happened without Providence’s expert home services.
Besides their obvious superiority in the professionals they send out to the home, what puts them over the top are the folks they use in the administrative part of the business. Their case managers are long-​time nurses who can really help you out with not only the medical issues but also the insurance issues. They are also outstanding communicators. The office staff is also excellent, knowledgeable, and caring.
Most people have no idea what home healthcare even is until somebody they love is discharged from the hospital. I had no idea what it was all about until I worked in case management. However, I can tell you that if a case manager or a social worker mentions the words «Providence Home Healthcare,» you can be assured that you will have an excellent experience.

When someone is ready to go, it is important someone there to guide you if the patient doesn’t want to go elsewhere BUT stay @ home with their families UNTIL it’s time for them to leave earth.
That’s exactly where the Hospice & Palliative Care came in to help when needed.
They provided my home comfort for my mom, in 2008, when she decided to come live with me. They called in for everything SHE NEEDED, to make her life easier: bed, support, someone to come clean her, do her nails, and I can call them anytime day or night — someone is always on the phone ready for my questions or whatever I needed.
I’m not a caregiver, nor have I ever worked in a hospital, nor would I ever want to,. .. but I became one instantly, just because I have that ‘mother experience — two kids of my own,’ and taking care of a mother was difficult specially if she became a tantrum teenager @ almost 91 years old. Very difficult indeed! It was also a chance for her & me to bond, with a happy ending. But that’s not why I’m reviewing, just something to think about, why I NEVER gave up. She was my mom, afterall!
Hospice & Palliative Care made it easy for me, because they are always there to guide me, & support me and give me advice, or comfort me when I’m breaking bad, and calm me down take charge once again.
My mom was able to eat foods she used to eat @ home, or when she was younger. .. the hospital or any care giving home wouldn’t have given her choices. Mom was able to get help when she rang the bell, or if she needed help just to go to the bathroom, or for a walk outside in my backyard, in the comfort of our secluded private backyard and a driveway where she can easily walk her walker. Or do that by herself, while I sit in my hammock, doing my quilting or reading a book, or tending my roses.
Sometimes, when I visit people in hospice care, elsewhere, I feel nothing but sadness for them, because their families are nowhere to be found, or seldom visits them. They have no views in their room, but 4 walls. In my home, mom had enough to keep her entertained, and she could see my garden from her bed, or listen to piano playing next room, or someone to pray with her everyday, or read poems to her. She always have my husband & me, or families 24hrs. day or night.
The Hospice & Palliative Care, care about safety, medications, equipment we were using, and they’d want us to ask questions and to help us understand the care I’m giving mom. They listen. I believe that is was also important that the doctor they provided also understands my mom’s illness and they succeeded and will recommend Providence Home Services to anyone. With their help, I think I gave mom the best care she needed with their help.