Providence St Vincent Medical Center

My significant other had brain surgery to remove a benign tumor on weds. He was taken care of so well. I love this hospital. Great nurses too. Especially Julie and Kim.

Horrible horrible, and guess what horrible. I went to the pain management center on the ninth floor. They were very rude. Before I went to my appointment i tried to call them to get a better form of my paperwork. They never picked up, I called seven times. Granted i got there right at the time of my aPpointment. I told then i needed a few minutes to finish the paperwork. They gave me a really rude look and told me that will not see me until it’s finished. Fine. It took me five minutes our do. Than they told me I had to reschedule. Since when do doctors not have throttle wait five minutes anyways. And all the questionnaires… It was not meant to see if they can help yOu, it’s to weed out drug addicts. Same question worded 35 times. Anyways. Five minutes late and I have to reschedule? Wow

The emergency dept staff are amazing! They really care about you and try to get you treated as quickly as possible! I came in for cutting off the tip of my finger and was sent back almost immediately. They took great care of me and had me out of there in time for my guests I was have be over! I would recommend st Vincent’s ED to anyone!

The staff at this hospital saved my life.
I can’t say enough good about them.
I want to write them a letter, but every-​time I start, I cry with gratitude.
I came to this hospital completely hopeless, I left with hope.
Every time I’m on the Max and see this hospital I’m filled with gratitude.
I’m still here, I’ve got a grandson coming next month and bills and rain on my face and I’m still here. Because of the quality staff at St. Vincent’s. My grandson will be spoiled by his grandma, the way life should be.
Thank you, thank you, thank you!

In the middle of August I embarked on a trip of a lifetime with our entire family to the Caribbean. Unfortunatly during the middle of the trip I became ill with diverticulitis, a perforated bowel, and as it turned out peritonitis.
As many are aware the medical care in the Caribbean is much to be desired. After a missed diagnosis and the wrong antibiotics this girl became gravely ill and almost died.
Thankfully, I have a great husband who advocated hard for me as well as strong family support from my family and great friends which went a long way to my recovery.
I cannot say enough about my care at Providence St Vincent. After a bumpy start in the emergency room I was transferred to a hospital room where a team of doctors and nurses saved my life.
My 10 day stay in a word sucked. A 10 day stay at any hospital stinks — but I’m just thankful for the medical technology that has me 6 feet above ground today.
Recovery has been slow and steady — they say that’s what wins the race.
I put this review off for several months because just thinking about that whole experience still freaks me out. However, these folks really know their stuff.

If you are ever in the ER and get Ben or Kat as your nurses run the other way. No matter if you are bleeding out your chances are better wuthout them.
My wife was in with an injury and had Ben as her nurse. She would have been best not coming to this ER.

This medical center doesn’t really feel like one, which is really nice. It’s calming and never overly busy, at least in the areas we have been. Staff is nice but I do have one major complaint.
My husband was scheduled to have an MRI and bone density scan on the same morning. Upon arriving, the dr comes over to us in the waiting room and tells my husband he needs to drink three huge containers of this gross liquid over the course of an hour in preparation for the MRI. Lovely… could the person who scheduled this possibly have told us to arrive earlier to handle this or maybe send it to a pharmacy so we can do it before coming in rather than arriving and having to waste an hour sitting in the waiting room doing this? People have to work and plan their days around a doctors appointment so it was extremely inconvenient. It was very frustrating to have had an hour added on to the length of time we would have to be there.
We are THEN told by the bone density nurse that she can’t perform the scan once the liquid has been consumed by my husband. GREAT! I’m glad the first doctor cared to look at my husbands file and see that he had a scan arranged. Perhaps if he had looked at that, he would have then sent my husband in for the scan first and then had him start on consuming the liquids for the MRI. So, we then had to reschedule the scan and my husband had to scramble to get additional time off of work to come back for it.
We then come back 4 days later for the scan and they tell us we have to wait 7 – 10 days after an MRI to have a bone density scan. You must be kidding me. YOU ARE DOCTORS. You didn’t think to tell us this when you told us we had to reschedule it in the first place? It’s hard enough having medical issues but now we have to think for the actual doctors too? Absolutely ridiculous. Upon being told this at the rescheduled appointment, I told them they had to do the scan and perhaps it might work after 4 days because my husband wouldn’t be able to get off work again for a very long time. Low and behold, the scan worked! Yet again, another incompetent doctor that makes being sick even worse than it already is.
All in all, nice environment and the admin have always been nice. It’s just the doctors that can’t seem to get it together.

We got in quick and was seen in less time. Very friendly staff. Helped me find a new doctor that could help right in my area.

I was here for labor and delivery. The nurses were some of the kindest people ever. My own doc was able to deliver the baby.
Only reason this is not a 5 star review is because the post labor room is absolutely awful. It is tiny and cramped with barely any place to move. I couldn’t wait to get out of there and go home.

These were the kindest people I could have ever asked for during my Wife’s surgery. All the staff treated Her extremely well, explaining everything to us.
Something else unusual also: I am blind, and many times people in medical places don’t want to talk directly to us, as though we’re not there or can’t understand. These people at Providence were the exact opposite, understanding me as Her caregiver, giving me all the instructions so I could write them down on my phone. This was awesome as I was able to focus on Her needs, get everything right: instead of having to do battle just to get basic instructions, while staff were talking about and around me as though I were the family dog. It means they cared enough about Her and Her needs /​wishes to let me know everything I needed to take the best care of Her. We were able to leave the situation with confidence.
And today, they called just to check up on Her. Unheard of!!!

Relieved excellence top notch care for my family while visiting here recently and wouldn’t go anywhere else when trying to navigate a difficult diagnosis.
The doctors were professional as well showed care to myself and family and had a great bedside manner.
Great all around!

I have a 95 year old loved one here, fighting an infection, in the hospital for the last week
The emergency room was a nightmare. She was throwing up every ten minutes more than 20 plus times she vomited. The nurse was busy dealing with leaning on the counter talking to another nurse. The we was full of screaming kids and a man swearing at the top of his lungs. Finally after 6 hrs she was moved to a room.
We have had good nurses on 7 west. Jamie was great. Sensitive compassionate. And we had Teresa who was rude abrasive and seemed as if she really didn’t care about this frail 95 year old in pain and obviously quite ill
I guess you get the good with the bad. For your loved ones sake I hope Teresa is not their nurse

I am currently a patient of Providence, though I don’t know how much longer.
I use to have a wonderful doctor. Unfortunately, she retired last spring. I enjoyed her excellent care.

I’ve lived in Beaverton for nearly 35 years. St. Vincent’s Hospital was always held in high esteem for quality of care, exceptional staff and updated procedures and equipment. Regrettably, all of that esteem has faded away due to their Emergency Room. I went to the ER last Tuesday, Wednesday and Friday with a staph infection. After my experience I will avoid this ER until they again understand the definition of a Hospital ER: «The department of a hospital responsible for the provision of medical and surgical care to patients arriving at the hospital in need of IMMEDIATE care.»
Tuesday ⁶⁄₁₆ at 7:30 pm on the order of the Urgent Care doctor I had seen earlier in the day I was told to go to the ER. After waiting four hours in the lobby with nausea, crying in pain and increased swelling we asked the Check In desk how much longer? They abruptly told us there were a few more people ahead of me and they knew I was there. I had enough and left at 11:20 pm without being seen.
On Wednesday, ⁶⁄₁₇ I returned at 8:00 am for another try. I was taken to an ER room within 10 minutes, but ended up waiting 60 minutes to be seen. The doctor cut into the swelling and said there was no infection. I was surprised after the Urgent Care doctor said there was but couldn’t get in deep enough to reach it. I was released after being given an Ibuprofen.
On Friday, ⁶⁄₁₉ I arrived at 3:00am in the ER with level 10 pain and an 8 centimeter staph infection abscess about to burst. Crying, I pleaded with the check in staff to please not make me wait four hours again. All they could say was they couldn’t guarantee it wouldn’t be four hours. The pain was overwhelming, it was all I could do to compose myself to take a seat in a lobby of about 8 other people waiting. After a half hour of no one else being called, I got up in great pain, left the ER and drove myself to OHSU ER.
At OHSU I was triaged in less than 5 minutes, in an ER room immediately and on IV pain medications in about 20 minutes. The ER doctor called for experts in the field of the location of the infection and they scheduled me for surgery within the hour. I was admitted for one night. I believe had I stayed in St. V’s ER lobby my infection would have burst or gone septic. I will avoid St. V’s ER whenever possible.

In order to get to my doctor’s office, I need to take the gold elevators and I keep forgetting that these are connected to the East side parking… Getting older in many ways, I suppose .
Their office is located on the second floor, right when you exit: totally convenient!
I also like the MyChart app, either via my computer or my phone (when secure) to connect and ‘talk’ to my doctor. Too bad she will beleaving: she is done with her onternship. This system works nicely for me, as I know then I will be getting someone with the greatest degree of knowledge and hypothetical background, checked by the established staff doctor.
The referrals so far have been also excellent, so I am delighted I ended up here.

If your old and on Medicare they make you wait in ER till you die. People with not nearly the issues that come in after you will be seen first. They say they are busy, but why do you have to wait behind people who come in after you that are not nearly as I’ll? Bet they have great health insurance. This hospital hates old people!!!
My mother had to wait 7 hours in ER just to be admitted. Despite pleading could not get anyone to check on my mother. Yet a VIP comes in and in the waiting room there was 1 doctor and 2 nurses looking after him, he was able to walk fine on his own, he even got to hold his I V liquid in his own hand, first room open and you guessed it he got it. He didn’t have to wait even 30 minutes.
This hospital’s ER is horrid. Nobody wears a smile all look like they hate their jobs and your treated like a number only.

The attitude this er serves up is uncalled for. I was there waiting to be seen by a doctor and the male nurses that was the lead on the desk had a chip on his shoulder and was very rude. They were not staffed at appropriate levels for how busy they were. I would not recommend going to this er if you want to be treated like a human being with care and compassion. I had that rude nurse take out my IV and I was on my way to another emergency room where they are now taking care of me! and by the way it took him four different tries to find a vein to Stick an IV in me! Warning do not come to this emergency room unless you want to be treated like crap

(Although I’ve been all over this hospital, this is a review of the Sleep Clinic.)
Apparently, since my pregnancy 12+ years ago, I have occasionally snored, um, less like the delicate flower that I most assuredly am (hey, shut it) … and more like a drunken trucker. My ex husband would remove himself to sleep other places because he claimed the bed was vibrating. And no it wasnt that kind of a bed.
I didn’t care really, more room for me! and occasionaly Princess (who told me I didn’t snore) and the cat, who didnt care.
I was tired, though. All the time.
So ten years ago I had a sleep study at Providence Portland, in a room like a mad scientist’s lab with windows to the tech area that made it like sleeping in a fishbowl. On a hospital bed, with a gazillion wires connected to me and all kinds of beeping monitors. I did not find it restful, and I didnt sleep much. So I didn’t snore. Results? Inconclusive.
ExHubby shrugged and put clean sheets on the guest bed.
I kept being tired though. My life is somewhat exhausting so I chalked it up to that.
This year I’m particularly worn out. I fell asleep sitting up in the hospital waiting room when I was there with a family member and an alarmed friend said I had sleep apnea. She counted 21 beats between breaths. Scary, right?
So I made an appointment with the St. Vincent Sleep Lab. The soonest they could schedule me was a couple months out. On a Thursday night about 7:30 I showed up with my blanket, pillows, jammies and high anxiety. There’s something about the idea of strangers watching you sleep that’s sorta creepy.
After the older man in the lobby asked if we’d be roomies, um no, dude, just no… Georgette my technician checked me into my surprisingly nice room. It was furnished like a hotel room with a comfy bed, fluffy pillows, art on the wall. It was nice. No fishbowl windows. No beeping monitors.
Georgette was informative, warm, professional, and reassuring. She wired me up (38 wires!) and explained the whole process. I was tucked into my bed by 9pm without incident. I was exhausted from a rough night the night before so I didnt need tv or my book. She brought me a water bottle. I was set.
I was woken up a few times by Georgette’s disembodied voice giving me instructions to change position etc. and also by her coming in to put the CPap on me (yes, I have the stupid sleep apnea), which isnt FUN really, but it could have been so much worse. It was not a terrible experience.
Providence gives you a $ 5 coffee/​treat voucher for their food stuffs on your way out. I thought that was a nice touch.
Next steps are up to my PCP. But I’m glad I did the study. Even if it does mean I wear a snorkel at night.
Im old. But thats better than the alternative;)

I was referred here by ZoomCare after presenting symptoms of appendicitis even though we live 2 blocks from Good Sam (the PA told us specifically not to go to Good Sam). We waited 3 hours in the ER before I got a room. The ER didn’t seem to run very efficiently & the staff could use some pointers on bedside manner. No one was particularly friendly or forthcoming about what was going on or what to expect. The doctor very flippantly mentioned that the CAT scan they did to determine whether I would need an appendectomy also revealed a cyst on my left ovary without any indication of what that meant or the seriousness of it. Not exactly comforting news. I would give the ER alone 2 stars.
The redeeming quality was the staff I encountered once admitted to the hospital. Both the nurses & aides on my floor & the ones in both pre-​op & post-​op were all really nice, helpful, & attentive which is all you can ask for in these situations. 5 stars for them!

I fell out of a wheelchair because I was delirious and disoriented. I was beyond disoriented. I was disorienTATED. I groaned and moaned and acted stoned. I stumbled and staggered like a drunk Kenny Rogers without any swagger. I made incoherent vocalizations and swooned, you’d have thought it was a full moon. I was marching to the beat of an arrhythmic drummer or a piano out of tune.
Sir, what’s your social security number?
Meow don’t know. Meep, meep. Urp, urp, urp!
Sir? Sir, why don;t you hve a seat, please.
URP, URP! I SAID URP URP URP!
No sir, you are not a seal. You are a man. A man child. The time is now 12:00. Barack Obama is the current president. 47 –7 = 40. Today is Wednesday. This is Oregon. Roses are red, violets are _​_​_​_​_​_​_​_​_​_​?
URP!
No sir. BLUE. Violets are BLUE.
Well the wife and I had to bug out after waiting for 3+ hours in severe pain in the ER last night, with the prospect of waiting another 3 for help. I was right in thinking that my own bed, bathtub (and not beyond) were better places to writhe and moan in agony rather than the emisis-​stained furniture here in a misguided quest for relief. It isn’t their fault. There were some seriously ill people there. My stamina for waiting simply petered out.
Plus, I just couldn’t listen to that poor guy projectile vomit every 15 seconds on the dot for another 3 hours. The moans, vomiting, crying and wailing were almost Monty Python-​esque in their intensity, frequency and duration. People (myself included) lay prostrate, supine, or flopped down on benches, stretchers, and the floor like a scene from Bedlam.
At one point I was tempted to yell, «bring out your dead! Bring out your dead!»
«But I’m not dead yet.»
«You will be soon enough.»
But seriously, it was a crazy night, and although hours of waiting is the norm at St. V’s ER, once I get in, I’ve had very good, compassionate care from the doctors here, who are very eager to get me out of pain and right as rain – or at least ambulatory and oriented x 3 – as soon as possible.
Wish I’d been strong enough to wait a lot longer last night, but alas, sometimes you just have to ride things out at home.
One thing that did upset me a bit was that once I had and MRI in the ER because of a kidney stone, and they told me I had one, it was small and it would pass in a few days. Great! Well, it did, but two weeks later it was even worse. I went back in, they re-​read the same MRI and said, «didn’t they tell you about the second, 4 mm stone coming down the pipe?» Uhhhhhhhh, Nope. I learned after the fact that they send MRI results to Australia to be read, and they have them sent back. Nothing against Australian doctors mind you, but this sort of protocol seems to lay the foundations for missing or misinterpreting results. Next time I will ask a local doctor to read the results, even if it takes longer. Doesn’t it make sense to have delayed, but accurate information as opposed to punctual misinformation?