Rapid Cash

This place would be more useful if they turned it into a homeless shelter. Don’t waste your time.

this place steals your money. i was denied a loan but they took money out of my checking account anyway two months in a row. now i have to dispute this with my bank and i have no idea when or if i will get my money back. dishonest lending practices. don’t go here unless you want to be ripped off.

This place takes the longest possible time. The only time you don’t have to wait forever is if you show up right when they open. There is almost always only one person working there also answering the phone’s so rapid really shouldn’t even be in this business name. Also they really should have a dress code for their employees coming to day job in what looks like your pajamas. The employee’s of this place are always having there own drama and inappropriate conversations when you’re giving them confidential information RUDE is the only thing I can say about them. Sadly this is the closest place to get any kind of «quick» payday loan.

I’m giving this place one star because if you’re reading this review you probably need this shit show’s services. You poor unlucky, broke bastard. Me too. This place is purgatory, the waiting room to hell where you will spend what seems like an eternity. Long ass lines filled with disgruntled people and sometimes legit mentally unstable people. Bring a book or make sure your cell has a full charge because you will need a way to kill time and distract yourself. See you in line!

WORST CUSTOMER EXPERIENCE EVER the wait was about 15min and there was one other customer there and the manager and the member were uneducated on their policies and seemed like they didnt want us in there. I thought maybe it was just me until the only other consumer was in an argument with the MANAGER who is supposed to be the p.I.c she was making passive agressive remarks through the whole conversation. Needless to say wont be going back ever

You wanna talk about slow? Ive been standing here in line for quite. awhile, the lobby is packed amd there are only 2 girls working! Though they are nice enough when you actually DO get to the window, and the transaction process is fairly quick, i feel that the remaining people wandering aimlessly behind the glass should get busy and do what they’re supposed to be doing.

You can go to either of the two SE Portland locations and expect to wait in line up to 20 minutes or more. The reason for this is usually because they have one, maybe two extremely lethargic, unenthusiastic employees helping at the window while the 2^nd or third employee walks around behind the glass shuffling papers. This is the case every time I visit either of these businesses. What does not help is that the employee (s) at the window also must answer the phone that never stops ringing thereby delaying the transaction at hand and elongating the wait time for those in line. Call me crazy but when you own a business that has lines of customers wrapped around your lobby consistently your main goal is to employ, and train employees that can get work efficiently and quickly so as to keep your customers happy.
Since I am not using this business to take out loans I would greatly benefit from an «express» window where an employee handles quick, non loan transactions. Another suggestion would be to hire more part time employees that are energetic, peppy types.
Unless you really need a loan or have loads of time to wait for something I would consider an alternate solution than going into a Rapid Cash.

So I’ve been here a few times to pick up a Moneygram. The first and second times, I was met with adequate– not particularly warm but not rude, customer service. They cashed everything out fairly efficiently. I was satisfied enough to return.
What a mistake!
Apparently the usually efficient and standard Moneygram format is no longer good enough for Rapid Cash, wherein a customer fills out the ‘Receive’ form, gives ID, gets cash, and moves on with their day. Now Rapid Cash insists on having the customer fill out a completely unnecessary, unrelated, THIRD PARTY pamphlet that asks for your SSN, driver’s licsense #, amount of time you’ve lived at your residence, etc.
The purpose of this, supposedly, is to save time the next time you come in, because they’ll give you a completely unpersonalized plastic card (much like a savings card at a grocery store), that fills your information in, rather than having the people who are paid to work at the counter do it themselves. This plastic, unpersonalized card is therefore linked to all of your most personal information. You might understand, then, why any rational person would see it as a horrible idea and just prefer to spend the extra two minutes having a clerk type in your first and last name to pick up a money order every now and then.
When I politely stated that I was uncomfortable giving a third party that information (hello– why do you need that info from me to pick up a damn Moneygram?), and would prefer to just do it the normal way, I was met with hostility and aggression. Needless to say, that sort of reaction to declining giving out my social security number made me even more uncomfortable. The guy at the counter eventually shoved the printed money order through the slot and snapped that I could «just cash it somewhere else, then!»
I did take it somewhere else– to another authorized Moneygram location, and when I told them of my experience at Rapid Cash, they were as wary of it as I was. There is NO REASON to have your social collected to pick up a Money Order, and there is NO REASON to think any place that demands it of you and then gets pushy and aggressive when you decline is on any kind of up-​and-​up.
Steer clear, I’d say, unless you want your most private information shoved in a pile of brochures and linked to a card that looks like a Fred Meyer club card. The folks at other locations aren’t far away and aren’t sketchy– in fact, they’re actually very friendly and seem to understand that not everyone who receives money orders is involved in a shady business. I was basically treated like a criminal for trying to pick up a birthday present from my mom! Thanks, Rapid Cash! ._.