We had to have ¾ the duct work removed due to asbestos and Robben and Sons did the rebuilding work — not to mention gave us a good asbestos abatement guy. Jason is great to work with and definitely makes you feel taken care of. Day of the work the repair guy was a an hour and a half late but was a good guy and I was is no huge rush. He worked all day and knocked out what we thought was going to be a 2 day project. New duct work and a new AC unit installed. Mark down for the 1 star is I did have to bug them for a week to get them out to fix 2 duct sections that were missed inb the rebuild. But they came out and knocked out that last section in a hour or so and the airflow is better than in any home I have ever lived. Good guys, good tips on being conscious of where your heat goes(watch that chimney flue damper). Would use again but hope I won’t need to for a long time.
Tom o.
Rating des Ortes: 5 Portland, OR
Paul and his team are first rate. Great pricing, fast service, and a commitment to doing the job right the first time. Really great company and team. Highly recommend.
Michael G.
Rating des Ortes: 5 Portland, OR
these guys are the best — Robben and Sons Inc have done multiple jobs for us(installed a new high efficiency furnace and removed our old one, run natural gas pipes throughout our house and out to the bbq). On a couple different occasions I have asked for bids on jobs and Paul Robben has come out and helped me find better solutions(that involved less work for his business) — he is an honest and fair man who will help you do what is right for your situation. They are great!
J B.
Rating des Ortes: 1 Portland, OR
I recently purchased a house that had a hot water furnace installed by Paul Robben in 1995. The welded copper pipe fittings for the heating system are now leaking in three different areas(perhaps more) inside the walls throughout the house. I called Mr. Robben and had him inspect the leaks. He confirmed that he had indeed done the work and said that he would«look into why this was happening» and get back to me. I never heard from him again. I had my general contractor reach out to try and get some accountability and answers from Mr. Robben, but he refused to agree to repair the inferior welds, saying that his work was only waranteed for ONEYEAR. He did agree, however, to charge me more money to install pex pipe in place of the copper pipe he had installed just 16 years before. I have declined this offer because I would never knowingly allow this person in my house again. I’m not an HVAC expert, but I have since learned that copper pipes and fittings are supposed to last for DECADES and CENTURIES, not 16 years. When I had a second HVAC company inspect and repair the leaking welds, the repairman stated that the original installer«did not know what he was doing». The welds were uneven and of poor quality. There were flakes and chips everywhere. It looked as though the welding material was not heated properly, and because of this, the welds didn’t last. I’m writing this review in hopes that others will learn from my experience. Robben and Sons do NOT stand behind their work. They will NOT rectify problems that they knowingly have caused. They will attempt to «DOUBLE-DIP» people for work that they have already been paid to do. If I had actually paid Robben and Sons for this faulty installation, I would be filing complaints with the Oregon State Contractor’s Board and the Better Business Bureau(there have been others that have done this – check it out). I would also be filing a lawsuit against this company for substandard workmanship. But because I inherited this problem from the previous homeowner, all I can do now is warn other potential customers about the DISREPUTABLEBUSINESSPRACTICES of Robben and Sons. WATCHOUT!