I ordered a bouquet several days earlier from them. I picked one out online. I get there and the person can’t find it. She said she already made it. Asks me what it looks like. She then says that she’s out of pink roses. Substitutes purple. Makes a new bouquet that looks NOTHING like the picture online that I ordered. Gives it to me for free, which earns them two instead of one stars.
Mrs B.
Rating des Ortes: 1 Lake Zurich, IL
Ordered flowers for our daughter to welcome our new grandson and I happen to see a picture of the bouquet sent. What a disappointment! I’ve purchased better looking bouquets at the grocery store. There was no effort put into this arrangement, and I suspect it’s because it was a long-distance order and thought I’d never see. I did let them know, with no response. For $ 95 you’d think a medium sized bouquet with balloon would be impressive, but it wasn’t and I’d not use or recommend as they appear to have hit or miss quality control issues. The only nice thing about the order was the darn balloon.
Katelyn L.
Rating des Ortes: 5 Portland, ME
SAMANTHAISTHEBESTEVER! The experience was the best I could have asked for, for a wedding! She was great and dealt with my terrible time management skills and was always professional and kept me at ease! She saved my cake from looking terrible and made it beautiful by putting flowers on it and since my bakery dropped the ball on bringing my cake topper she saved the day by adding flower to the top! My bouquet was beyond beautiful, and the boutonnieres were great! My experience all around was five stars! I will only go back to them in future needs of flowers!
Roy D.
Rating des Ortes: 1 Portland, ME
I have twice gotten flowers from Sawyer & Co. Each time for my girl friend, once as a surprise and the other time for valentines day. Both times the arrangements were awful and the flowers were in terrible health. The valentines day bouquet was dead within 24 hours. I called to complain(After all, it was $ 65. I could buy a 10 dollar bouquet at Trader Joe’s and it would last at LEAST a week!) and the girl on the phone was dismissive and rude. Acting as though it was somehow MYFAULT. Yes, it was my fault. I called Sawyer and Co. as opposed to Harmon & Barton’s. They are the only florist I will go to now. They are more reasonably priced, and their flowers are always healthy and the bouquets are always well executed and thought out. STAYAWAYFROMSAWYERANDCO. Even with them being right down the street from our apartment, I avoid them like the plague and recommend you do the same. Nothing worse than your girlfriend/wife’s flowers already wilting upon delivery — in this crazy world who needs a $ 65 negative foreshadow!
Kelly K.
Rating des Ortes: 5 Rockville, MD
I’ve only used Sawyer & Company once(for my wedding on October 5th, 2013), and I was really impressed with their customer service and general knowledge. My husband and I live in Maryland, but all of his family is in Maine. His mother recommended Sawyer’s to us(or she might have recommended Harmon’s, but they’re the same company now anyway). We set up a meeting with them about a year and a half in advance — we don’t get to go to Maine often, so this was our only opportunity until the wedding. That same day, we met with 2 other florists in the area and were pretty underwhelmed by what they offered in terms of wedding arrangements. No one showed us real flower arrangements or even pictures of weddings they had done in the past. So when we went to Sawyer’s we weren’t really expecting much. We ended up meeting with Jason. He asked about colors and what I pictured for myself and for the bridesmaids, as well as what I would like for the Cathedral arrangements. I told him that my colors were navy blue and yellow and that I wanted to incorporate those colors into my bridesmaids’ bouquets. For mine, I just wanted white. Jason brought out little flashcard-type books of blue, yellow, and white flowers. He began flipping through them to show me what would be in season for an October wedding. Then he said«we actually have a blue and yellow wedding this coming weekend. Let me see if I can put something together to show you.» He brought up a few vases full of flowers in each color and started putting together sample bouquets. I was blown away with how beautiful just the samples were! I knew right then that we were going to go with them. We got the proposal from Jason about a week later and their prices were very reasonable. I wasn’t sure how many corsages we would need, nor the style I wanted to go with. Jason was very flexible and said I could take my time deciding. I let him know a few months before the wedding and he sent back an updated quote within a week. He coordinated all of the logistics with the Cathedral and with Foley’s Cakes(who make our wedding cake) so we didn’t have to do anything on the actual wedding day. I was also able to stop by the store the day before the wedding to see all of the arrangements, corsages, and boutonnieres. Overall, I was very impressed with Sawyer’s and would recommend Jason in particular for any wedding!
Dog C.
Rating des Ortes: 1 Miami-Dade, FL
Some arrangements are well done. Some stink. I don’t know who creates the crappy arrangements, but 2 times out of 5, I’ve gotten bad deals.