Sleep Train Mattress Centers

Bonnie at the Sleep Train in downtown was absolutely fantastic. She made buying my new mattress simple and helped me find the best deal as well. Thank you for the excellent customer service. I highly recommend stopping in if you are looking at a new mattress, you will be glad you did.

Bonnie made it quick and easy to buy a great bed which I got just under 30% off and they deliver and set up

I usually go to Ikea for all my furniture needs but I knew for a mattress I was going to need great service and convenience. I am so happy I made the choice to go to Sleep Train downtown. As a first time bed buyer, I didn’t know crap besides how much I wanted to spend. Bonnie was so patient and friendly, and showed me options within my range. She went above and beyond to meet my needs! I walked out knowing I made a great purchase. And I got same day delivery — awesome!

Excellent products and service. Thanks Alex! Gave us the information to select both queen and king mattresses. Helpful without being pushy. Good price, with some extra benefits for buying two mattresses at the same time..

Bonnie is the absolute best! We are repeat customers and just bought our 4^th mattress from her. She is very knowledgeable, incredibly helpful and patient! I hope Sleep Train considers her a National Treasure — we do. Wouldn’t think of going anywhere else!

Thanks to Bonnie — I’ve got a spankin’ new mattress at a killer price! She worked with us to deliver the best price possible, and I appreciated her willingness to widdle our choices down to the final two (which we admittedly tried multiple times back… forth… back and forth) until we finally made our decision 30 minutes later. Thanks Bonnie!

Alex was awesome. Couldn’t of been more professional and friendly. Best deal in town. Don’t go anywhere else.

Checked out beds throughout downtown and they were the only ones willing to work within my price range and set me up with a need that I wanted

I officially moved to Portland today with the only prepaid preparation being a studio apartment. I arrived in the afternoon and soon realized I would be spending the night improving my posture on the floor if I did not act quickly to secure a soft surface before nightfall.
I hurried to Sleep Train with the understanding I may be too late.
I am a young grad with tight budget, no car, and limited time.
I was pleasantly greeted by Bonnie who took the time to listen to my story. She understood my needs and quickly suggested the perfect mattress option for me! She guided me through the process, gave me confidence in my decision and helped me develop transportation arrangements even after the 2pm delivery cutoff. She made me feel at home in Portland and hooked me up with the perfect sleeping situation.
After leaving the store, I knew I made the right decision.
The store is very clean, has a variety of options for different price points, and is in a prime location.
I will be going back for my future mattress upgrade and can’t wait to see Bonnie again.

Tamara did an amazing job she explained all of the different mattresses and how they work with your body I love how she took her time and really was patient with all of my questions. I would recommend her to anyone looking for a new bed. Thanks again Tamara you rock

These people did me right.
Now, I have a low tolerance for sales tactics. I get that people have a job to do, and many work on commission, and that they might be trained to try and up-​sell and add-​on extras. The first 5 minutes of my experience at Sleep Train was chock full of these elements, and it was NOT my jam. However, I believe the salesperson quickly caught on that I wasn’t feeling it (I’m pretty transparent in my emotions) and soon shifted gears to just helping me find exactly what I wanted. Once that was the case, everything was smooth sailing.
Oh break-​ups. I’ll save you the long, sad story, but just know that I needed a new bed, and I needed it quickly. Sleep Train helped me find exactly what I needed, for a more than reasonable price. On top of that, they had free delivery the very next day! No more sleeping on couches for THIS fella.
Then, a curve ball. I try and move my queen mattress and box springs to the 2^nd level of my new home, and it won’t fit up the stairs! The box is about 1″ too large! Fortunately, I remember that Sleep Train has the most awesome set of policies of all time. A quick phone call, and they’ve set me up with a split queen box spring, and will deliver it (and pick up the original one) ASAP! All for free!
Sleep Train took a task that could have been a total pain in the butt and made it as easy as humanly possible. For that I am extremely grateful.

Stopped by here an hour before closing… And we where graced to see our mattress superhero, Bonnie waiting to help us! The experience was great, the beds were fluffy and and she was able to work with us and our budget! Thanks for the new Zzzzz! We will be back in the future! Sleep tight!