Sugar Laboratories

I’ve been seeing Sue now for about 7 months and I adore her. My hair always turned out exactly how I want and she’s so great to chat with.
Must try!

I have been going to Sugar Laboratories for the last 10 years and have always had a great experience. Nicole L. is amazing with color, cuts and styling and has always made my long fine, greying hair look brilliant, sexy and soft. She is easy going, fun and great and intuiting what you what. But when I wanted to totally transform from very long to just above the shoulder she did not hesitate. We spent about 10 minutes looking at pictures and discussing what I wanted and what she thought would work best with my texture and color. In the end I got a sexy, soft, edgy look that I love. The color is impeccable and it seems I cannot leave my house without someone commenting on what a ‘great cut’ and ‘oh, I love the color around your face,’ and my favorite; ‘You look 10 years younger.’
Nicole is nothing short of amazing!

The real deal in professional hair salons. I have been going here for over 10 years. Is it cheap? No. Is it expensive? No. Is every stylist a seasoned pro? Yes. Friendly, no hype top of the line hair salon serving men and women, young to fabulous, tame to daring… All stunning:)

I love sugar salon. I used to live in the broadway neighborhood a few blocks from here and I met Randy and started going to sugar more than a year and a half ago. I’ve never been disappointed. He has always worked magic on my hair. My color always turns out amazing and he’s great with the razor cutter. I just let him use his judgement as an artist and go for it. The atmosphere is great and there is good music playing. I’m always offered a glass of champagne and magazines and whenever I leave I feel like a million bucks! Highly recommend Randy, and love Sugar Lab in general. Also I see a lot of people complaining about a 70 dollar haircut and blowout. I lived in California and that’s an average price there so it doesn’t bother me. Also, you know what they say! You get what you pay for.

I recently had my hair cut by Randy for the first time and the overall experience was good, the place is nice, modern and I was offered water or tea on arrival and waited about ten minutes for my stylist. He was nice, did a great job cutting my hair, even cutting my blunt bangs with a razor which made me nervous but he did a great job. The only deterrent is that my basic hair and bang trim, which did include a nice blow-​out at the end, cost $ 70. It was a good haircut, I have no complaints, just seems like a high price tag when there are many other cheaper stylists in town.

I booked an appointment with Noni for a facial and peel. The receptionist was very friendly and they have a mega selection of magazines to read while you wait, though I didn’t get to read much because Noni came down really promptly. Part of me wanted to stuff the US Weekly in my purse because reading that kind of fluff is part of the whole salon experience!
I didn’t know what to expect from the peel and was a little worried if would burn off my face or something, but she was really great at leading me through what to expect as she worked, and was very knowledgeable about what type of products she chose for my skin type.
I felt really relaxed and she was easy to talk to without feeling like I had to maintain a conversation the whole time. Sometimes I just want to space out and be worked on!
I’ve gone back twice now, once for a facial and once for a body treatment. The facial was awesome and I actually received compliments on my «glowing skin» from strangers afterwards. For my body treatment Noni worked with me to do an upper back peel and it was really effective. I’m totally a convert for peels now.
I’ll definitely be back and have referred friends as well. They’ve all been happy and loved Noni’s demeanor, attitude, and skill.

Sugar Laboratories is a lovely salon in NE Portland on Broadway. I came in here on a recommendation and had Renee cut my hair.
She was WONDERFUL. I adore my new cut. I have long, straight hair and have never really been able to get enough body and movement. she had tons of great ideas and gave me the perfect cut for my hair.
they have the best products and everyone is really friendly. Cuts are around $ 65 — I know its pricey for Portland, but being from California and having lived on the East coast, this seemed like a steal to me!
I wish I lived here so I could go to Renee for all of my hair cuts!

Noni is the best! I was referred by a friend to Noni for waxing and facials. She is really amazing. My skin has never looked so good and I can not imagine ever going anywhere else. Noni suggested getting my eyebrows dyed recently in additional to shaped and I was a little hesitant but I trusted her. And the look was subtle but really beautiful. I would recommend her to anyone, her products are incredible high quality and she has a magic touch.

I didn’t receive hair services, just went in for products, and the products lines they carry are the best of the best!
Kerastase, Oribe, Eminence, the list is endless and the customer service is exceptional!
Moments after I came in the person behind the counter came out to help me. She was incredibly helpful and knowledgeable on the choices, and there are a lot of them!
I ended up purchasing something safe that I have used in the past, but she was so kind to give me samples of something new to try.
Great place, excellent people!

I am sure they provide a great service. My appointment was at 4:00. I checked in than sat for 15 minutes. Upon asking what was going on… they said my person was in with a client and running late. I was shocked that no one called me before I came in or checked in with me while I was sitting there. They did not even apologize. I will not go back!

My only experience with Sugar Laboratories is with my wonderful aesthetician, Noni. I can honestly say that no other person I’ve been to has had her skill in both keeping pain to a minimum and preventing ingrown hairs. And as far as my eyebrows are concerned, I can honestly state that Noni is a true perfectionist. She is also super happy all the time (for real… not in a fake way) and brightens my mood every time I see her (and she plays good music!) The entire experience is the epitome of pleasant! And her facials… wow. She only uses nice, organic products and is so good with keeping the mood relaxing. I couldn’t imagine seeing anyone else for these services. If Noni is booked up, be assured that she is absolutely worth the wait.

I have been a client of Noni Heneghan’s at Sugar Lab for the past year now and felt the need to share my experience so others know how great she is! I have always been so impressed with her professionalism, positivity, aesthetic sensibilities and just downright kind and glowing personality! I mostly am a client for waxing services, some of which can be downright awkward in the wrong environment, but Noni always makes me feel at ease. The room is soothing, softly lit, and Noni always has some great music playing, too! I am not sure I could ever go to another esthetician at this point because Noni truly is the best! Bonus: Gentle efficiency! Wow!
The salon itself is of course attractive and the receptionists are always friendly and accomodating. But, really the big draw for me is definitely Noni!

Heather Darling is so friendly and accommodating! She will rip the hair out of the right places, but leave you feeling like you had your best girlfriend over for wine and gossip. Love this place!

After moving away from my stylist after 8 years, I had been searching for a comparable stylist for over a year. I live in Northern California, but travel to Portland on a regular basis. After exhausting all efforts (read: 8 horrible haircuts) here in my hometown, I decided to take the recommendation of a trusted Portlander, who made an appointment for me with Sue.
I will never let anyone else cut my hair again. She is so knowledgeable, that she finished my sentences when I began to explain what I needed. Absolutely worth the money, worth the travel time, and I’m even going to entrust her to help me with a gradual grow out — my hair has been boy-​short for over 12 years.
Sue is absolutely perfect.

LOVE Sugar Labs. No wait, I love my stylist Renee Greif. She is amazing. I will follow her wherever she works.
I’m Korean-​American and have been through dozens of stylists through my lifetime. I have thick, pin straight hair and she has always given me solid advice about short hair, a fringe (what I have now); the best length, highlights, products, etc.
She is totally open to feedback, suggestions, etc.
The best part: All my hair cuts grow out really well.

I was very excited to come here, considering that they are located only a few blocks from my office. When I called this morning for a waxing appointment I was told there was a 12:30 appointment available with Noni.
When I arrived at 12:25, I liked the décor and aesthetics of the place. Very clean lines, high ceilings, chill music playing, and the entire downstairs seemed vibrant. The receptionist walked me upstairs… to an empty room, save one woman who was sitting quietly and interacted with me only to ask what time it was.
I was not given an intake form, refreshment (this is on a 90-​plus day), or notified about when my aesthetician would be arriving.
I sat there until 12:50, at which point I decided to leave, since I hadn’t had any human interaction for half an hour. I informed the receptionist (now a different person) that «I had a 12:30 appointment and my waxer never showed up, so I’m leaving now,» to which she cheerily replied «Okay! What was your name?» and crossed it out of the appointment book.
I’m quite disappointed by what a waste of time and energy trying out this place was. Working very close-​by, I had hoped to have a new standby favorite salon. I notice they have no reviews on Unilocal from the past year and wonder if that’d due to a lack of recent positive reviews.

Noni is the best esthetician in town, hands down. I have been going to her for years and would never dream about letting anyone else handle my waxing or facial needs. She will immediately put you at ease, and has the softest hands around. Not to mention the best laugh ever! If I could give her a bazillion stars I would.

I’ve been going to Sugar since they opened and have been going to Lisa Jo, an owner, for years beforehand. My hair is very fine and delicate and she always, really, sets me up with an awesome cut and color. Her product recommendations are so much fun being a product junkie, they’ve got the 24k gold pomade that’s in all the magazines… Haven’t tried it yet… It’s too pretty to use!
Also Noni for facials and waxing is a dream. She’s very sweet and keeps you laughing so you don’t notice the pain. She has multiple waxes so if you’ve had past waxing problems let her know. She’s also got an ultrasonic wand that she can use if you’re prone to post waxing breakouts and will dye your brows!!! I have such a love for Sugar that I cannot imagine going elsewhere.

I’ve never had a wax job before and was really nervous but with a trip to Aruba coming up in a few days I had to do something with the short and curlies! I was referred to Noni by a friend and I’m so glad my first experience was with her *blush* She was professional, knowledgeable and kept me occupied wth great conversation. Most important, however, she was fast and made me feel comfortable.
When she asked me to hug my legs to my chest, I thought, «oh shit this can’t be good» but she quickly took care of business. It’s true she saw more of me than my gyno ever has but as far as perfect strangers go, I’m glad it was her doing the work. Ask for the Greekini which leaves a little more than a Brazilian injust the right spots.

Angela Olsen is a great esthetician. She is super laid back and no nonsense. Her facials are relaxing and she uses quality products. She’s a very thorough waxer yet doesn’t take forever. For every service I’ve had, she does a fantastic job.
Shaney is the best masseuse on the planet — bar none. I went to her for pre and post natal massage and each session was really uplifting. I felt like she truly paid attention to my concerns and helped me with suggestions on stretches and movements I could do at home to improve my flexibility. She seems like she genuinely wants to help people, which is a rare trait that I really appreciate.