The Face Place

Dorene is amazing! I’ve been seeing her for all my waxing needs for 21 years. She is friendly and professional and knows how to put people at ease if it’s their first time getting waxed. She cares about her clients and always ensures I’m satisfied with the results.

Just had my eyebrows done today. I look like a new and improved person. Doreen (I hope I spelled her name correctly) is an artist, a real pro in addition to being attentive and friendly. Bonus points for the beautifully decorated space and garden. ¹⁰⁄₁₀ experience.

Doreen is absolutely amazing. I will only get my brows done by her. She is hilarious, comfortable and has been waxing forever. Her shop is inviting and beautiful. She also has the BEST products. I wish she was in New Orleans. I always get so many compliments on my brows when she is done. I leave that place feeling hot every time. She is as expert as you can get. By far the best place to get waxed.

The Face Place is amazing, not only do they provide fast and great service, they have a wide selection of products.
The owner is really nice too.

Fastest and best wax in portland. I’ve tried many and Doreen is the best. She always accommodates my schedule. Who wants a long wax that hurts more?

I have been going to The Face Place for several years now and I am still absolutely in love with this place. I love the comfortable environment and the great conversation that takes place while I’m getting waxed. Dorene (owner) is so professional, yet so personable that you feel like you are spending time with an old friend while getting pampered. Even when I call last minute, she always makes sure to squeeze me in and I know I will leave a satisfied customer. I will continue to refer friends to this wonderful local business.

I have been coming to Dorene for eyebrow waxing for 3 years and I cannot say enough good things about her and the amazing job she does on my eyebrows. She’s experienced, meticulous, professional and a fabulous, warm person. I brought my 14-​year-​old daughter in for her first brow waxing a few months ago and Dorene was perfect: reassuring her and telling her exactly what she was going to do, giving her a beautiful, age-​appropriate eyebrow waxing.

Went back the day before my wedding to get, well, groomed. I was dropped off by a friend who sat with me in the car for 20 minutes before while I chased a couple tylenol with some white wine before heading into my doom.
This time was awesome– totally doable! Could have been because I was highly under the influence at that point, and ended up just laughing at Doreen’s jokes, talking about marriage and life, and just walking on air at that point.
Everyone should go here. That’s all I’ve got for you.

I have been going to Doreen’s Face Place for years now. I always have sincere interactions with someone who cares about her clients and her work. I had difficulty with keeping my skin balanced and Doreen has helped me turn it around with a combination of products and facials. She is extremely knowledgeable about her products and never stocks a line or brand she can’t stand behind. All products are made without unneeded or artificial additives, and I have been extremely happy with the skincare line I purchased. I always earnestly look forward Doreen’s facials, and my skin feels lively for weeks afterward. Doreen is an experienced professional with a great personality to boot.

Aren’t facials supposed to be relaxing? I used to go to Dorene for my brows waxed and a random facial. When I went there I had very bad acne and blackheads. Her extractions were extremely painful and I never got facials again because the extractions made it a very unpleasant experience. Little did I know that extractions shouldn’t be that painful until I had another facial elsewhere.
Her waxing is overpriced, and every time I left I looked permanently surprised regardless of how I try to tell her.
I wanted to like the place because it is cute!

I can’t say enough about this place. I’ve been seeing Doreen for over three years now — and I would never go anywhere else. Ever. I know many other women who feel exactly the same way, too. :)
My skin is very fair and extremely sensitive — it doesn’t take much to make it freak out. Doreen is always very, very careful. I’m sorry to read the experiences that some women have had, but I have never had a problem. If anything, I’m amazed that I can leave her studio after a brow wax and go directly to another appointment without my brow area looking red and angry.
Plus, Doreen is a kick. I look forward to my monthly visits with her. She is really that cool. :)

To follow up on this, Doreen did issue a refund and an apology for what happened.

The only reason why I had enough nerve to get a Brazilian in the first place was because I had 40 shots of Crown Royal pumping through my veins. It was the slowest, painful experience of my life and the girl who did it was clearly an amateur. I left the place convinced that my crotch was permanently bruised and that I would never let anyone violate me in the way that she did as long as I lived.
Fast forward a few years and a friend of mine is raving about her awesome Brazilian lady who is a self proclaimed «wax queen.» Since some of the emotional scarring from the first experience had passed, and I was in need of a gold plated poon, I decided to give the Face Place a try.
Doreen was hilarious and engaged in interesting conversation so much that I hardly felt it when she ripped off my muff within seconds. She asked if i wanted a «nacho chip» for a landing strip, she told me to get down doggy style so that she could thoroughly remove it all, and within seconds I was out the door with no bruising or trauma.
Aside from waxing, The Face Place offers other services like facials and massage at reasonable prices. It’s located in a quaint little house that is warm and inviting.
My first encounter at the Face Place was all I needed to jump back on the Brazilian wagon. In fact, I would never trust anyone with my crotch besides Doreen again!

Lovely place. I had Signe. I thought it was a little expensive but she did a great job. I got a deep cleanse for $ 52 after 20% discount.

I loved it. Got a facial. I’ve always had bad experiences with facials. This was amazing. Felt fantastic. Everything about it was great.
It was small, quiet, hassle free.
It’s a little hard to find because it’s in an apartment building (ground floor) and there’s a sign but somehow I got confused.
But I found it quiet and totally relaxing and the aethetician– I can’t remember her name– she wasn’t the owner. I think it was Signe. She was fantastic. Just relaxing and great job. Highly recommended.

I’ve been going to The Face Place sporadically for a few years now… sporadically because I moved to LA for a year and was not able to go there for regular waxings obviously. However, I have recently moved back to Portland and I’m thrilled to go back to Signe and Doreen. I really don’t have a preference as to who does my waxing. I’ve had both and both are aces! They distract you as best they can from the near painless procedure. Signe could not be sweeter! Doreen can be a little rough around the edges at times but that is just her personality and so you can take it or leave it I suppose. I kind of enjoy her no-​nonsense attitude. That being said, she always has been very friendly to me… so perhaps people who have experienced bad customer service from her just caught her on a bad day. We all have them!
On one of the worst days of that snow storm last December, she stayed open and squeezed me in at the last minute! I was desperate because I was on my way to Mexico! I could not thank her enough. Signe also gave me an awesome spray tan! They were my heroes that day!
There is a reason why they call Doreen «The Wax Queen of Portland». The gal knows what she’s doing so I will take a little attitude from time to time if I have to! Also, it should be noted that their pricing is very reasonable. :)

I love the Face Place. I treat my acne prone skin to a facial every year for my birthday. I had been using every product under the sun, suggested by multiple estheticians. Doreen finally got it right. She gave me samples of 2, only 2 products, and suggested I try them for 2 weeks. I have since thrown away everything else, and been complimented on my skin more than ever in my life! I am grateful for the money she saved me in product, but more so my great new skin.
Thank you Face Place!

If I could detract stars I would take away –1 000 000. I am 7−½ months pregnant, so my hormones are a bit more touchy than normal, but regardless, bad service is just bad service. I called yesterday and left a message to request an appt. for an eyebrow waxing. I never heard back from anyone so I decided this morning since I would be passing by, I would take advantage of the «WALK IN WELCOME» policy that was listed on the website.
I waited a few minutes before the woman, who apparently was the owner, emerged from upstairs with a client. She asked me what I wanted so I said, «Your website said you accept walkins, I was wondering if I could get an eyebrow waxing done.» She huffed and mumbled something about walkins as though it wasn’t clearly stated on the website and then bitched at me, «Well I dont have any time for you today» even though there was no one even in the waiting area. Since she was making such a big deal about the walk-​in I told her that I had called yesterday to try to make an appt but had never heard back to which she asked my name and then proceeded to yell at me, «I DID call you!!! Maybe YOUR PHONE didnt get it but I called, Im the OWNER why would I LIE!!!» I was so disgusted by the total lack of respect this woman who should be service oriented, its her BUSINESS, was giving me. I told her, well I didnt get anything and I certainly wouldn’t just walk in if you had actually called me. She then proceeded to continue berating me as I made my way to the door and slammed it behind me. I will NEVER EVER consider going to this place, and I already sent messages to all of my girlfriends about what happened so they will not use this establishment either. What a shame. You would think with such a down economy service with a smile would be a must. All the woman had to do was be polite and I would have just scheduled an appt for a better time. Instead she screamed and huffed at me and neither I nor anyone I know will ever give her our business in the future.

I had a sort of odd experience here: the facial I had from Signe was FANTASTIC, but it was among the more distracting and not restful spas I’ve ever been to. The facial room is warm and welcoming … until you turn around and realize you’re in the spa’s KITCHEN. There’s no door on the room, just a curtain, so you can hear everything (and I do mean everything) going on in the lobby, telephone, and bathroom right outside the room.
In short, go see Signe if you need a fantastic facial, but don’t expect to get much rest and relaxation in the spa!

Lovely ladies, lovely facial.
It’s a very small place, but the service was top bloody notch.

This place has one of the best facialists I’ve ever seen. Genius. Glorious. $ 90 for an HOUR AND A HALF!?! Delightful facial. Nice customer service — with a big glass of wine to wait, I was in the mood to get my skin rubbed.
Notes:
a) It looks like it’s part of the apartment buildings on the corner, look for the sign sitting on the sidewalk.
b) Make appointments in advance for facials, especially if you want to have them simultaneously with a friend.
c) The woman I had was GENIUS at extractions. Ask for the Latvian. I never remember names. Dammit.
d) Mention the website and get 20% off!
e) I don’t know what prices are generally like in PDX, but relative to San Diego — they are FANTASTIC!

I came here because Grace’s recommended it. But, it’s the worst customer service and skill. The place is also a bit shady, too, but I can deal with a hole in the wall if the skill is good.
I go in and ask to have my eyebrows done like a certain celebrity. I even tell her I can get the picture from my car. The lady says she doesn’t want to look at it and she will just do what she thinks is good. I think if she really was that good, she could look at the picture and explain to me why she couldn’t do it… in the end… She took off too much hair and the eyebrows also have no shape whatsoever. Just one round half arch. sigh. If I can take a picture of my brows and post them, I will… maybe I am just too picky. $ 15 is also the going price. Anyway, an hour later I was walking around the area, and there’s a nice looking studio that had $ 18 waxes on sale for $ 8.
(I just added a pic. Also, they like to style the brows very thin; they also wear their own brows thin. My brows in the pic are thicker near the nose area than the way they plucked them)

Ever thought a wax appointment could be a pleasant experience? Me neither. I was proven wrong at my first visit to The Face Place. Welcome to THE best place in Portland for a wax.
I have been going to Doreen for brow shaping for almost two years now, and I wouldn’t consider going to anyone else. Doreen is an expert waxer, with a decade of experience, and is warm and welcoming to boot. She is meticulous, yet very efficient (a brow & lip wax only takes 10 minutes or less) so it’s possible to fit appointments in during your lunch. The prices? Very reasonable (only $ 15 for brow.)
The salon itself has a comfortable Shabby Chic feel to it with overstuffed couches and soothing music; even the waiting area is pleasant. Also offered are a myriad of other services: massage, facials, makeup consultations, and even airbrush tanning.
And did I mention that this is the première place in Portland for a practically painless Brazilian? Enough said.