US Nails

do not go here. The customer service is non existent and the lady who did my nails was so rough on me and everyone here was unfriendly and unwelcoming.

My experience was terrible. I’m never going back. So we walked in and our wait was 10 minutes. In the back are shelves with nail polish colors. They didn’t have much options for nudes and darker colors.
–My sister went to get a nail removal and a manicure. The guy that did her nails brought out shellac color options. We didn’t like anyone of them so we picked a regular polish from the shelf. The whole time he was doing her nails he kept saying «ew» about the color. We obviously kinda got offended because we thought it was super cute. Pretty sure he just got upset because we didn’t want to pay $ 23 more for gel nails.
–Anyways, a lady was doing my nails. We didn’t have much conversation but that’s okay. She rushed my nails. I accidentally smudged my nail trying to grab my phone and wallet. She then fixed it in a second. She helped me take my stuff over to the place where you dry your nails.
–While my nails were drying, the man that did my sister’s nails came over. He stared at my phone. His face was so close to it, it was weird. He just stood there trying to figure out which iPhone it was. Uhm okay. I mean you could’ve just asked me? Awkward.
–After my nails dried, I looked at my nails. She did a horrible job fixing my smudged nail. There was a big bump on the corner. Also she didn’t do a great job cleaning the polish around my nails.
–The damage all together was $ 35. $ 24 for both manicures. $ 10 for a nail removal.
Update: I think she pushed my cuticle too far back. I had red nail polish so didn’t notice the blood. One day I had blood all over my fingers.

I received the worst manicure I’ve ever had at US nails. I didn’t make an appt, and walked in for a shellac manicure to see almost all of the nail techs on their phone or watching TV. Once I sat down, she didn’t soak my nails, so the small amount of cutting she did to my cuticles was very painful. I asked her to trim my nails since they grow so fast, and she barely trimmed them. I asked oncemore– explaining again that I wanted them shorter and instead she just filed them. She did a very shotty job of painting my nails, and acted annoyed when I asked for a third coat. Before the 3^rd coat was done drying, she massaged my hands for less than 30 seconds each and told me I was done. My nails felt sticky and I could tell the shellac wasn’t dry. I still felt pressure to tip, and left. The next day my shellac started peeling. The manicure didn’t even last more than 5 days, where most shellac last two weeks. I have never been more disappointed with a service and will never go back.

This is the worst experience I have had at a nail salon. When I came here on a whim last year for a full set, they turned out flawless. I decided to give them another try but the whole experience turned out HORRIBLE. Both ladies doing my nails (yes, there ended up being two) were grumpy the whole time, which is something I could get over, except for the fact that my nails turned out shitty in the end anyways. I got French tips and although i asked my first technician to make the tip thinner multiple times, she wouldn’t. She kept getting up and leaving while doing my nails and eventually I ended up with another nail tech since she had an appointment with another customer. The worst part was the fact that for a top coat they put on some cheap clear polish that cause my nails to have little bubbles everywhere. It made my nails matte instead of shiny. I had to go home and use my own top coat for my nails to look somewhat decent. Won’t be returning.

I brought a client here to get a pedicure. The service was terrible. My client is Developmentally Disabled, but high functioning. She was in an accident and lost partial feeling in her feet, so during the pedicure the woman became obviously upset with my client. She told my client not to look at her. Probably because every time she did, she saw the employee talking to the other workers rolling her eyes at my client. She made my client feel extremely uncomfortable. What kind of person makes a disabled person feel that way?! I have never written an Unilocal review but after this service I made an account, that’s how appalled I am.

My sweet fiancé got me a gift card for brow wax, mani, and pedi for Valentine’s Day. Gotta appreciate that thoughtfulness! I went in for a pedi (had appointment) waited 25 min with my feet in the water before someone got started on me. 25 minutes later… pedi over. ¹⁄₅ of my nail (s) lacking polish, polish bubbles galore, and I had lotion still on my legs not even rubbed in from the half assed massage. Left completely unsatisfied and frankly pissed. I still had money left on my gift card so a few days later I said screw it and put a smile on my face so my guy didn’t feel bad after he noticed I didn’t redeem the other services he gifted me. I went in for my brow wax and mani. 10 min after getting there a gal was freaking out about how they «double dipped» into the wax during her brow wax. Uh, EW and I don’t blame her! I’m glad she realized that this is a huge unsanitary issue. I don’t blame her! I opted out of the wax (obviously) and upgraded (haha) to a shellac mani. 3 people ended up doing my manicure…3! And it was garbage. They don’t sterilize their tools. Just a quick rinse in the sink using cold water. I noticed this when I was almost done with my garbage mani or I would have promptly left. Also hearing the manager talking about «fags» and «homeless retards» the entire time as well as letting other people use oppressive language in his shop made me completely uncomfortable and disgusted. I have no idea why this fungus death trap is still in business and no one has reported them yet. Disgusting.

This place is the worst place in the world I have called the health department on them they’re dirty there unsanitary it’s dusty. Not only do they not store their instruments and clean sanitized water they throw it on a towel and wipe it off. The people are so rude they told me that I can’t use their bathroom is for employees only when I said I have to use the restroom he said fine just this time and I went in there and there was dirt everywhere half of their license are expired so I have called and reported and they will shut down if I have anything to do with it.

Terrible! I got my nails done here first of all the full set took hour and a half and he was so ruff with my hands and four of my nails were bleeding that’s how ruff it was, also the guy hit on me… He charged me 5 more bucks for the shape I wanted it? He still charged me after four of my nails were bleeding

This place is horrible. The people are rude and make you wait forever. Go somewhere else if you want a good and fun experience. I went with my friend, they did her nails and did a bunch of people that came in after us before they did mine. They’re rude and not respectful what so ever.

The WORST experience I have EVER had getting my nails done. My technician was not only rude, but highly distracted by the television. So much that he dremeled a HOLE into my thumb. Not a nick, a HOLE. When it started bleeding profusely he rubbed cuticle oil on it which burned and turned my wound dark brown. Then he put the tools with my visible blood on them back in his drawer, unclean. On top of that, the place is infested with fruit flies (and had fruits and food next to toxic chemicals). Not only did he still expect me to pay, he charged me EXTRA. An acrylic manicure is not supposed to be a nightmare. I will never be back. Ever. And I would suggest those who do not want serious wounds or someone else’s blood on them not come here either.

I moved back to Portland from college recently and I went to Lloyd center looking for my old haunt of La Belle Vie, which apparently is no longer there so I decided to chance US Nails. I went in and asked for french tip done with just polish. I specifically asked if they could do it because they are an acrylic looking type of place, but they did have a huge rack of polish and anyway how hard is it to do just polish? When I asked they said «Yes, yes» and just waved me in. They sat me and the nail guy came over. French tip? He asked. Yes, I said, but just polish. He started by cutting my nails down to nothing and then he pulled out the drill. NO! I said, not acrylic! Just polish. He paused and said… You want manicure? Sure, I sighed. He did that and then said… You want shellac? Just polish I said, and he waved a bottle of something which when he started putting it on turned out to be shellac. I asked repeatedly for a french tip done with polish and I got stubby nails, a manicure and shellac. I would say only go here if you know you want acrylic or shellac, it did look good.

3 ½ weeks later and only one tiny chip. I am still really happy with my pedicure.

Always nice. They don’t sand your nail beds down to the
can get busy where they are rushing you through a little fast. there is one gal that is great at nail art.Ask.I wish they spoke a little English or I spoke Viet Namese, or Laotion,(or anything similar) to have a bit of conversation with them. There isn’t much else to say about that.

Grossest nail place I’ve ever been!!!
DISGUSTING!
Instead of going to the usual nail place salon I always go, I decided to go to US Nails to get a pedicure because it was very convenient.
First, they put me on a chair which the massage wasn’t working. I asked them if I could sit on another chair because I love the massage, but even though they said it was okay and I don’t understand Vietnamese, I’m sure they were saying bad things about me because I asked for another chair .
I was really bummed because I knew they were mad at me, so I instead of relaxing I start looking at everything the ladies were doing.
This Vietnamese lady had just finished doing someone’s pedicure and, instead of sterilizing the tools she used, she just rinsed the tools in the sink and started using them with somebody else!!!
It was sooooo gross!!!
I started yelling, I got insane!
I payed for my pedicure, but I’m so worried if something happens to my toe nails!
There’s no hygiene there, it’s a very dirty nail salon and I’ll never go back there!
GROSS!!!

I have been going to US Nails for acrylic nails at Lloyd Mall for 7 years. I love them — when I go to another place because I am out of state or in another part of town, I highly regret it. No place does them better than US Nails. Sometimes their customer service manner can be a little less than ideal, but I think this is kind of cultural thing. There are a few people there that do the nails better than others. Yes, the shorter Asian guy who sits at the front is awesome (that’s why all the ladies wait for him) but also the two owners are there every time I go, a husband and wife, and they are both really fast, gentle and the nails turn out looking really nice. Pedicures are great as well as their waxing services (they do bikini lines too!)

The only place I’ve ever gotten a manicure and pedicure. LoL… the women do an ok job… if you want a better job on your nails, go with the short younger guy. I’ve noticed that women wait for him usually to get their nails done. It seems like the women just want to get you in there and out of there as soon as possible so they don’t do a good enough job. Price is decent.

I learned my lesson about cheating today…
I went to US Nails to get my nails done, instead of the usual place that I always go to.
The lady who helped me didn’t say anything to me except «Pick your color for the nail polish.»
We didn’t have any conversation the whole time she gave me pedicure and manicure.
She did everything fast and she didn’t really care if the lotion was dripping and the oil were dripping all over the towel.
This place reminded me of fast food place. Fast service, lack of personality, and the result was just a okay.
I learned my lesson, never ever cheat on your nail place. EVER!