Franklin R. Polun, DPM

I went to Dr. Polun on the enthusiastic recommendation of friends. I arrived on time for my first appointment, handed in my paperwork and sat down to wait. Thirty minutes after my scheduled appointment time, I asked the receptionist whether I had come at the correct time, thinking she would let me know what was happening. Her answer was, «Yes your appointment was at 2:30.» She did not apologize for the wait nor did she bother to let me know how much longer I might expect to wait. At 3:15 I was shown to an examining room, again with no apology for my wait nor with any expectation of how much longer I should have to wait. At 3:20, I got up and left. I never saw the doctor and never received so much as an apology or a call back from the office for my trouble. Dr. Polun might be a great doctor but I’ll never know because I won’t be going back.

Dr. Polun is an excellent Podiatrist and performed the «Kidner Procedure» which is surgery for the «Accessory Navicular» on a family member’s foot.
Surgery, as in «put you out» surgery. It was done at Suburban Hospital in Bethesda, MD. He’s done hundreds of these (ok I don’t know the exact number) but it’s a lot. I wanted that, rather than an orthopedic surgeon who has not done as many. No disrespect to either profession.
Rather than talk about his skill or even his bedside manner (both excellent) I would rather focus on Dr Polun’s positive attitude and his simple love and joy of what he does. He loves what he does. And he loves showing you what he’s doing. Had an infection? «Look at how pink and healthy that skin is!» is the response afterwards. When you love what you do and you do it well, then the only infection you need worry about is his positive attitude — that you’ll catch.

I have been going to Dr. Polun and referring my clients for almost 15 years and this review is long over due. I can only say positive things, great bedside manner, extremely knowledgeable and very nice staff. I have been there unfortunately with more frequency of late due to a Morton’s neuroma. True to form though Dr. Polun is hard at work treating the issue and the cure is working quickly. He is amazing with a needle and makes the injections I need for my issue as painless as possible. Thanks again Dr. Polun for «keeping me on my feet»!!

Dr. Polun knows how to inspire confidence in his expertise. He is very cheerful and personable at all times. He respects the intelligence of his patients and ensures that all questions are fully answered. In my case, he operated on three toes that had become very painful I had a couple instances of intractable pain shortly after my surgery in spite of his ensuring I had strong pain medication on hand before the operation. It meant so much to me that he was immediately responsive to my call about the pain, even extending himself to come out to the car (driven by my husband) in front of his office to give me a shot for the pain because my foot hurt too much to walk in. That’s patient care at its best. His staff are also efficient, pleasant, and caring.

I really like Dr. Polun and all his staff. I’ve been going there for several years and they are very prompt, polite, and also friendly and fun. He saved the foot of my girlfriend’s son who had a MRSA, which was amazing. I haven’t had anything so dramatic, but he has treated my heel spurs very successfully allowing me to keep my P/​T job as a Yoga Instructor. They have also been excellent when I have brought in my husband who is wheelchair-​bound, treating him with compassion and caring without overdoing it or using fake sympathy. Great doc, great staff. Highly recommend.

This guy doesn’t know what he’s doing. Please find an orthopedic surgeon who has been trained to look at bone structure and trained in surgery. He has ruined my life and I have to have revision surgery. He made my problem SO much worse. STAY AWAY from this PODIATRIST. Remember podiatrists are NOT trained in surgery and they are not doctors. He did not look or consider my bone structure or the underlying problem, and he did several highly controversial procedures on my foot. Oh, that I had known podiatrists are not MDs and are not trained in surgery! Now a small problem has become a really big one. I’m so sorry I ever heard his name and I’m ever sorrier that I trusted him.

Dr. Polun is the bomb! Not only is he a great foot doctor, but he is very personable, funny, and charming – absolutely the best doctor I have ever had.
It was by chance that I became Dr. P’s patient as I was being treated by a large well-​known sports clinic for a recurring issue with my left Achilles tendon. I have been a long distant runner for over 20 years. Even though the clinic diagnosed my problem correctly, the therapy and the solution left a lot to be desired. In fact, they released me to start running again. The clinic prescribed orthotics, but they were unable to make my orthotics because their machine was not working. And they referred me to two doctors, one of which was Dr. Polun, whom I chose because he was closest to my job.
On my first visit Dr. Polun immediately recognized that my problem was much greater than the national clinic, and he ordered tests, and ordered me to immediately stop running before I caused a complete rupture of my tendon. When the tests results were in, we planned for surgery to repair my tendon, removal of a broken bone spur, correction of my flat arches, all with the goal to return me to my first love, running!
It’s been four months since the surgery, and I am finally walking again without help. It’s been a hard road for me because I am not used to being inactive, and miss running so much. But Dr. Polun assures me that I will run again shortly, and I am making progress regularly.
I am really happy that Dr. Polun was my surgeon, and is my doctor. When I finally am completely healed, I am going to run my next marathon in his honor!
Dr. Polun and his staff are professionals, efficient, and very personable and friendly. I consider myself to be lucky to be in their care!

I highly recommend this office. From the front staff (which I find to be so professional and sweet) to Dr. Polun himself!
Dr. Polun has been so compassionate when treating our daughter who has autism. Anytime we need to bring her in, the front staff does whatever they can do. Even if we had to wait, we know they did what they could. I can’t say enough about this office and you will NOT go wrong!!! I gave them the 5 stars, but they should get much more!!!

Dr polun is the best of the best. He takes his time and does not rush you out the door. He came highly recommended and has been in the business for a while now. I thank him for figuring a way to keep me from going under the knife and fixing my problem with physical training.

Dr Polun has been putting my feet back together for over 15 years and I would never trust them to anyone else!