Rating a four primarily because I enjoyed the company I was with. Being seated was an event. The woman seating us had us wait at booths while she called the front to comfirm what table we could sit at. It was not that busy and many booths were available. Service was slow although the waiter was nice. Food was mediocre… nothing to write home about.
Denise D.
Rating des Ortes: 2 Pottstown, PA
Not the best in Pottstown, but not the worst. They are only getting 2 starts because the bartender wasn’t friendly, I was a takeout order and didn’t seem to care since I wasn’t dining in or buying drinks.
James L.
Rating des Ortes: 2 Macungie, PA
Took forever to get seated and for our meals to come out almost to the wrong table. Crab legs were cold and Red Lobster does NOT have brown butter at this location they have a brown butter sauce with onions n peppers in it not what I was use to n did not compare to brown butter at all it looks like sewer salsa. Also messed up my order n some of the others at my table not giving the correct sides. Luckily they have hot biscuits which were the best part.
Valerie Y.
Rating des Ortes: 5 Downingtown, PA
I am currently at the Red Lobster. The food is delicious and so are the drinks. I forgot how good the food here actually is and ordered a lot more than I should have. This restaurant is well worth the trip.
Chad R.
Rating des Ortes: 1 Pottstown, PA
This used to be a great place to go when you wanted a good dining experience. Not so anymore. If it isn’t endless shrimp, it is not worth going.
JoAnn F.
Rating des Ortes: 1 Pottstown, PA
This used to be a great place to go when you wanted a good dining experience. Not so anymore. The last few times the food has been less than good(salad not fresh, steak first undercooked, then brought back like shoe leather). I complained online a few months ago, and got a call several weeks later from ‘a manager’ apologizing and asking me to give them another chance. She sent a gift card(arrived a month later), so we went tonite to give it another shot. Ruined my night, we left without eating after waiting 45 minutes to be served. The waitress(Bethany) was extremely obnoxious after we complained. She said the kitchen was going as fast as they could. The manager told me afterward that the waitress forgot to put our order in. Manager said she would take care of it right away, but 10 minutes later still no food, no manager to on be found. So we just left. Will not be going back for a loonnnggg time. Service is the worst I have seen at a Red Lobster.
Jim Y.
Rating des Ortes: 2 Souderton, PA
Have had good experiences here in the past this time not so much. Prices have increased and food portions decreased. Service has been very slow seated at 6:15 and at 7:37 dinner finally came out. Both server and manager came and apologized just very hard to wait that long with a 15 month old child.
Kristy P.
Rating des Ortes: 3 Pottstown, PA
I had an eyelash sitting on the top of my cream soup when they went to sit it in front of me in the table. I immediately said something and they took it away. I do like their coconut fried shrimp and the rolls. I also like their mixed drinks even though a little pricey. It seems more and more when I go out I first have to examine my food to make sure nothing is wrong with it. A bit disheartening…
Jacki D.
Rating des Ortes: 2 Pottstown, PA
I thought I would give it a try after many years. I remembered why I stopped going there. The shrimp are no better than canned. Ordered endless shrimp and really did not eat much… could not eat those little mushy things. Actually high prices for the super cheap seafood. I would definitely pay for a better quality. Decent service. They got 2 stars because the biscuits are tasty. I know it is just a chain, but the seafood is not good. I have no idea why this place is always busy.
Kristen W.
Rating des Ortes: 3 Manhattan, NY
This place used to be my favorite red lobster, but something has changed. 1) the price for everything has increase by at least 10% since the remodel 2) portion has decreased, e.g. the size of my shrimp scampi in the ultimate feast was drastically smaller(by half)! 3) the size of the stuffed mushrooms are smaller too! 4) and the draft beer was seriously watered down. The only reason I’m still giving them 3 stars is the service and lobsters are still very good.
Sally B.
Rating des Ortes: 5 Chester Springs, PA
I’ve always had good experiences at this chain but this location was the best by far! The food was all fresh and served piping hot! Great service and friendly hostesses. We will be back! The Hawaiian tilapia was amazing!
Jodeci J.
Rating des Ortes: 4 Pottstown, PA
Went on a Wednesday night they were busy. Greeted as soon as we walked in. Our waitress was great I don’t like any seafood but my fiancé had lovers later lobster(2 lobster broccoli and shrimp Alfredo) he loved it. The bartender made the wrong drink and our waitress noticed after she gave it to me. Brought me the right one so I had a free drink. I had just a regular burger and the kitchen gave me 13 fries. Seriously? Our waitress brought out a side dish of fires without even asking. Great time.
Ray T.
Rating des Ortes: 4 Westmont, IL
8÷27÷2013 Stopped in for dinner after sightseeing all day. Friendly greetings by all, good service and good food. We ordered the Seaport Lobster & Shrimp and the Lobster, Shrimp and Scallops dinners. Both were very good. Of course, Red Lobster’s Cheddar Bay Biscuits were handed out when we sat down and refilled once without asking.
Sandra W.
Rating des Ortes: 3 Pottstown, PA
Have gone there for years. Recently redone inside. Need to wash windows outside! Watched spiders on elaborate webs outside windows next to booth. Lately seems that quality of food has suffered. During a recent visit when we had real issue with food & service, manager was akin to bobble-head doll while not really paying attention. It was offensive & as a result we didn’t go back for extended time but upon return that offensive manager was gone. While any chain has it’s limits, this does a fairly decent job but not like a really fantastic chef-owned restaurant but decent«fill an empty spot» pleasant dinner out.