Digestive Disease Center

I’ve been coming to both the Poughkeepsie and Fishkill offices for about 3 years. I’ve only had the usual issues with doctor’s offices: at least a 30 – 45 minute wait, long waits to check out of appointments. However, I have been dealing with incompetent and uncaring liars in both offices for almost a month. It took two weeks to get a response for an urgent issue from my doctor’s assistant. The front desk scheduled an appointment with the wrong practitioner and waited until after hours the Friday before the appointment to tell me they had to cancel the appointment. No one, I mean no one will call my insurance to pre authorize an important test. Do yourself a favor, and don’t bother with these people. They have no clue how to do their jobs. They outright promise that they’ll do something for me, and then don’t do it. Like the other review, I would and will find a new doctor once I get through my illness. The ER is better than this place.

In a nut shell, if I didn’t have to come here I wouldn’t! The one doctor I’ve seen is the only reason keeping me from not freaking out when I sit here. As it’s going on almost 2 hours of sitting here waiting in the waiting room, me and a couple other people all share the same faces of disgust. The receptionists are worse then you see in a nail salon, screaming curse words talking to their friends on the phone, and complaining about all the bs food they act that’s making them sick. 10 more mins of sitting here and I will probably reach out and hit they lady with her phone! Just a thought :)