Enterprise Rent-A-Car

My daughter’s car got totaled in a car accident and we needed a rental car until we found another. Brice at Poulsbo Enterprise was awesome in supporting her needs, getting her into a car that was big enough for her and the two grandbabies… I can’t say enough about his professionalize and understanding during our search for another car.

Brice was fantastic to work with! He got us into a Prius for our weekend trip and was very helpful and pleasant. We will definitely go back to this location to rent in the future! I suggest renting here as they have better deals than most places I’ve seen.

So I used to travel and never had good luck w/​Enterprise, however they are local and we decided to give them a shot…
«we need x car by monday morning… Can you do that?» The price was higher, but the management trainee matched it. Took ALL of my information including employer and told me to call back for the vehicle. We called back and were told there was no reservation for it. We told the agent that Austin told me to call to see if we could get the car earlier.
Another manager trainee then told us they could get the vehicle and the price was higher than before. Told her what the price was more, she tried to upsell to a premium SUV…
Told her the price we were given, again tried to upsell me. Finally matched the price that Austin gave us. She tells me that they can have the car Wednesday afternoon.
We need it by Wednesday MORNING, «well I can’t promise that… but you can swing by and see if we have it…»
Bottom line? Avoid Enterprise Poulsbo unless, well, unless you don’t really need the car…

So my boyfriend told me he had a bad experience with Enterprise at one point. He did not want to use them but alas, they are the only gig in town. So we called up to get a car. They said they could do it by weds morning for sure but to call tues and see if they have availability on that day. He also quoted us 264.00 for the week. SO I called on tues to see if they had a car for us. They didn’t even have our reservation on file!!! Than they said they could not quote us the same price and were not even sure if they could get a car today. The latest they said would be sometime after noon on Weds. We already told AUSTIN that we were leaving on Weds and that we needed it Tues or Weds EARLY like 730 am. So needless to say they failed us royally and if you need a car. PLEASE drive the extra 10 – 15 min and go to Bremerton and get a car from ANY other car rental place out there.

Enterprise Car Rental is franchise, so have to return the car where you rented it, not at the airport, not downtown Seattle. They don’t bother to tell you that when you rent the car, so all of a sudden you when you go to return it you have to figure out how to get to the airport or how to get your guests to the airport. Not cool! They have decent service for the area, but the area needs to be greatly expanded.

I was in desperate need of a car after having to put my car into the auto body shop. The people here quickly took my call and drove out to pick me up right from the auto body shop. That was nice and convenient. The service was great and I was out the door pretty quickly. That was awesome.
I returned the car a little dirtier than I got it and they had no problem and didn’t charge any extra. I was just told they would be cleaning it anyways. That was pretty cool.