Hiro Japanese Automobile Service

I had heard good things about these guys so took my truck in for 30k servicing. I had done the easy stuff myself and that didn’t matter to them like it would a dealer. they just went about their business and were very professional and efficient. I was out in a couple hours which was outstanding considering how much they had to do. they were clear and concise in their communications, too. amazing experience! they are so not your typical auto repair place!

They always treat me kindly & the service is top notch at good prices. I would highly recommend them to my friends.

Hiro’s is a go-​to spot for all things Japanese car, with cheap and reliable service, honest pricing and quick work. Recommended for anyone on the Kitsap Peninsula and If you’ve got car probs and own a Japanese car, Hiro’s is the place to go.

Hiro is the only mechanic we’ve met who gets the car fixed without finding extra stuff wrong unnecessarily. He took our car which had a quote from another shop for more than $ 3K worth of work, and got it back on the road for $ 200. Only downside is that he’s SO busy that it can take a while to get in to him. He’s always struck us as totally honest and helpful. We love Hiro!

We have been taking our foreign vehicles to HIro’s for about a decade now. He and his mechanics have always been prompt, efficient, honest, thorough, and affordable. Typically, when done with a repair, Hiro will walk you back into his garage and show you the parts he’s replaced and explain why. I’ve found, for the most part, that what I thought was going to be a mega-​repair with a mega-​bill is often very reasonable.
Hiro also doesn’t try to «talk up» other «required» repairs to increase his billing. He does what’s required, and that’s IT, unless you specifically ask him to do more. It’s refreshing to find such an ethical shop these days.
The only problem with Hiro? He doesn’t work on my Ford pick up! =]

So two days ago my «check engine light» comes on. In the back of my head I remember several people telling me that when something finally goes wrong with my Japanese car, take it Hiro because he is the best. Well, it’s on my way home so I swing into Hiro’s and walk in to schedule an appointment. Hiro himself strolls up immediately and hooks the computer up to my car and gets the diagnostic code and writes it down for me. For now, there’s no work to be done, but if that light comes back on, I’ll be back at Hiro’s. It’s so cool that he diagnosed the problem free of charge because I have the feeling if I went to the dealership, they’d charge me fifty bucks to say the same thing. Now I see what everyone is talking about… he’s just a really nice guy who knows what he’s doing.

I am somewhat suspicious. My Mom took her car her to have a part (something to do with ABS) tested and to have a heating/​cooling issue addressed. They said the heating/​cooling issue was her heater core, and sent her elsewhere, they said the dealership could do it for less.
Anyway, turned out to be the water pump. Unfortunately she found out when the water pump seized up, which caused the radiator to blow, which caused the engine to heat up and the block to crack.
Of course all that is not their fault, however the heater core is fine and now she needs buy a new engine. I am not sure if they did not actually look or they just didn’t catch it. But either way I wouldn’t take my car there.

My best kept hidden secret. I always take my car to Hiro’s and know that I will get what I paid for and have honest input about what’s going on with my car. Couldn’t be more happy with the service.