FedEx Office Print & Ship Center

The worst place of business that exists on the face of this earth. I wouldn’t go here for anything because the customer service is extremely poor and the managers don’t know what they are doing.

Ok, what.
I just stood in front of «Chad» for 10 minutes. He was obviously working on something for the guy in from of me, but be NEVER looked at me, acknowledged my presence or responded to my greeting.
AWKWARD.
This store was silent, with the exception of some soccer mom photocopying fliers. I left after 10 awkward minutes of trying to get his attention and feeling like the ugly, red-​headed step-​child. Then a guy walked in behind me. I wanted to wish him good luck, but decided to put my annoyance to good use. Screw it. I’m going somewhere else.

Making copies for my daughter’s 13^th birthday. Had to tile some photos and crop complicated JPEG’s. Whitney was amazing! She took a lot of time to make sure each photo was just right. She went above and beyond as an employee. Excellent customer service! I am very grateful to have Whitney’s help. I was at Staples across the way and left after an hour of no help.

I came here because I needed some of my business Papers laminated and Nick helped with me it and it came out perfect! i wanted it to be the most stiff he could do and I’m super satisfied with how it came out! i will def be back! Thank you Nick for your service!

$ 2.40 to fax a single document. Go to PostalAnnex across the street, in Von’s shopping center.
The guy ahead of me was trying to fax only a few documents & we were both waiting for a LONG TIME. The good news: me and the guy who were waiting started a sort of support group for sufferer’s of overpricing and faxing nightmares. When I asked the crew of people who work there if there were any more fax machines, they glared at me for interrupting whatever they were doing and simply said no.
If I can avoid this place, I will.
1 star: they have a copy machine (I don’t)
1 star: open 24 hrs (only place in Poway that’s still open really)
1 star: convenient extra space for organizing paperwork or finishing off projects.
–1 star: inconsistent customer service.
–1 star: can be very overpriced.

Overpriced for 24“x36″ color scans and prints, especially when they don’t keep their scanners clean. I complained about streaks at check out and they just said «our scanner needs to be serviced» but didn’t do anything about it. Otherwise they have been timely about printing poster boards I ordered online

²⁴⁄₇ hours has saved me on various business projects in the past few months. I never knew that FedEx Office had stores like this, they’re definitely a lifesaver.
I normally just print from a flash drive at the self-​serve kiosk, until I get a printer at home they’ll continue to get my business haha. Great for rush orders on business cards, flyers, banners etc. as well…

Convenient hours, friendly staff and all the equipment works. I like this place.

I’ve used this place for all kinds of things, and always been very pleased with the service.
Went in last week to get some half-​sheet color flyers made, and had some trouble with the color copier. Kenny went ahead and ran the print run for me himself, and helped me get a professional cut down the whole stack.
Great customer service, I know it’s a chain store, but not every Fedex Office/​Kinkos is actually decent.

Painfully slow service. 6 people hanging out behind counter but 1 person helping… Still waiting!

Only 2 copiers for public use in the lobby. Why? When people come in to make book loads of copies, everyone else has to wait, or leave. Need more copiers for customers.

this place is the only place I will go for copies and anything I need.
just went in to have some large format plotter prints made, and was helped by Dave. I was trying to do something the equipment wasn’t meant for and was failing. Dave was super helpful and saved the day, Thanks a ton for being so nice to a customer with weird requests.
I will be back here as soon as I can to make some more prints.

I’ve recently had to work on a project for school which required a few stops at a variety of FedEx Office locations. Many employees at these locations seemed new and unsure of themselves, or flat out didn’t care.
This location is the exception. First off, it is one of the few that are 24 hours. I tend to come in here during the evenings and I’ve always found Ashley to be a model of customer service. Shes very helpful, knowledgeable, and doesn’t make you feel stupid or in any way wasting her time with questions.

My wife sent me in to Fedex Office tonight to get a print for a special project she is doing. I’m sure you Husbands out there, you understand this is a high risk, but high reward proposition. We certainly cannot mess this sort of thing up. I digress. Ashley helped me out and really went above and beyond for me to make sure I came back home a Hero! I felt so taken care of and hope I get her assistance again when I come in for an even bigger order. Thanks Ashley! 10 Stars to you for your excellent customer service!

Welp went in this AM and there were 3 guys working; one shipping stuff, one doing a print job and one hanging in out in a back office. I had a small color print job and inquired to the printing job dude «how much for color copies» «¢.59 a copy the young chap announced» I waited about 5 minutes when a manager type guy came in to start his day. After chatting with the back office dude he walked up to the front and I anxiously thought to myself…“this is it I AM going to get my copies and be out in a jiffy” Five minutes later i picked up my stuff and walked out. Not a peep or a «can i help you» from the whole crew. I was the only customer in the place… I own a business just up the hill and have often used thee guys for various things. Not any more… staples will be getting my business going forward. My only regret is that i cant rate you guys lower.

Matt and his team took the time to help me get my printing fixed so it looked crisp. All printing needs should be brought to THIS location!!!