Joanne’s Fabrics and Crafts

Everytime I go into Joanns, I come out 40 mins later than expected. It’s not from looking at different fabrics it’s from their slow customer service.
This is not the first time I have waited over 30 mins for the store worker to finish cutting fabric. She had a long conversation with the customer she was helping. Yet, there were at least 2 available staff that could have helped cut but didn’t.
This was a Wednesday morning.
Oh and another time I came in to buy some fake leather for a project, the cutting lady didn’t quote the price. The fabric was on the wrong shelf and I talked to the manager to help me. The manager told me I should stop assuming, although there was no price on the huge roll of fake leather.

Such miserable, unhelpful workers. It smells, it’s unorganized and some music would at least help create a little happier of an atmosphere.

This store is such a mess! Not only does it look trashy on the inside and the outside BUT the employees that work there all have an attitude. The girl that was helping me cut the fabric was so rude and would roll her eyes constantly. The store was just a mess and even though its wasnt busy it seemed like I was waiting over 45 minutes to be called up to get my fabric cut. JoAnns GET IT TOGETHER AND GET BETTER EMPLOYEES! There are tons of people that are hard workers and would love to work there. Never shopping there again.

More staff on the floor at a time would make such a difference. Every time I’ve been in, there are always lines at the cutting tables and only 1, maybe two, of 4(?) registers open. I feel like everyone is frustrated, staff and customers alike.

Oh boy! Would air conditioning really be that expensive to put into a store? I walked in and it was like 90 degrees inside the store! Looks like the roof was falling too, there was parts of the roof everywhere when you first walk in with just a tiny yellow wet floor sign.
Very crowed and very understaffed. The selection of material was amazing! Good prices too! Just the store was so unorganized and so chaotic that it made me want to just leave the store and go to Target instead. Tried asking a question but the girl behind the material counter either didn’t hear me or was ignoring me.
Like I said very unorganized and chaotic.

There were soooooo many choices here of fabric styles textures and prices. The staff was super helpful and I loved using the coupon!

Went to these guys yesterday for some foam and fabric. The person that measured and cut the foam for me was cordial and helpful. The cashier was very friendly.

1:20 on a Tuesday afternoon I am the twelfth person in line and there is only one cashier. This place needs to be managed better, this is pitiful.

This store can be unorganized, it can have a long line, and sometimes they are out of stock– ok a lot of time they are out of stock. But these angry reviewers need to keep in mind this is the only fabric store around for about 20 miles. This store is single handed lay supplying most of poway and scripps ranch and I think they do impressively well for how many people go in and out.
The wait for fabric is an hour? Well duh didn’t you notice the dozen or so people in front of you? All of whom were getting yards and yards of fabrics?
I’ve been coming here my whole childhood and had some of these employees guide me from my first sewing machine to finding french curves for my first professional sewing class. This store is like a second home, and does not deserve to be trashed by one time visitors who don’t know how far away it is to the next fabric place for us locals.

My wife and I will never go back.
Every time we go to buy our daughter fabric, it takes forever. The store is so poorly run that it is a miracle they stay in business. After you pick a fabric plan on waiting in line to get it cut 30 minutes (if you are lucky) to over an hour. Today I walked in when they were serving 71 and I was 88. It took an hour and 15 minutes.

Joann’s Poway… You need to do something about your customers that bring their NON-​Service dogs into your store. A fabric store is not a place for a dog! Your store has yards and yards of fabric that are magnets for fleas. I also noticed while I was in the store today a large bin full of stuffed animals; which fleas also like to attach themselves to. Today, a women was walking the isles with her dog in the cart basket. What about the people who use the basket behind her and put they things in the basket where the dog butt was sitting?

My goodness, such dramatic reviews. Joann’s is showing her age, but is well stocked, and has what you need for sewing projects. It also carries an assortment of crafty items. When I was growing up, my mom sewed our clothes. I followed along when she bought fabrics and other notions. The crabby NY merchants would cut the bolt and give you at least 6″ of extra fabric (Joanne’s doesn’t do that, the fabric is cut to the millimeter).
The stores where she shopped were old, they would certainly not meet the standards of people writing these reviews, but they had what you needed at a good price. With so many fabric stores closing their doors, I am very grateful we have Joanne’s in Poway. So my advice to those shopping at Joannes is suck it up, grab a ticket and wait on line, stop complaining, bring a good book, and thank you lucky starts you don’t have to drive up to LA for the fabrics you need.

This store is relatively old. I tend to go to Michaels more often but will go here if they have a special going on. They just need a face lift to get themselves some more customers. Their selection is pretty good. Just not as big a Michaels.

The store is for sure outdated but if you know what you are looking for it can be a quick in and out trip due to the location. The staff is very polite and the coupons via the phone app make it work the trip to Joanne’s.

Pretty disorganized and you can easily get disoriented in this store. As others, I keep going because they have great deals that I receive on my mail via coupons. And for a crafty person that is a must. Their deals are better than Michaels, and it is a pity that this store seems so run down, like stuck in the 70s, and kind of dirty and old fashioned.
However, the materials they sell are awesome, more specifically the fabrics, you can find anything you want. Strawberries with butterflies on it pattern? you get it. Little monsters lost in space pattern? You get it. You can get any fabric, literally. I love that part. So much variety of textures, fabrics, colors and patterns. Also, I like the dying sections, as I like to change the colors of my clothes from time to time. It is here where I get my stuff.
I suggest better organization and to make it more up-​to-​date.

I came here the other day and found out they had duck tape that says YOLO on it. Aside from that, this place is where I would go in the after life, if I were going to hell.

My experience with this store is pretty consistent with the other reviewers. Not enough employees (not the employees fault) and a pretty big bucket of crabby attitude.
Here is how it came down this weekend. I wanted to get some fabric for curtains. I got the fabric and got to the cutting station and there are two ladies working the scissors. One is working really hard and trying to move things along. The other appears to be having a social circle with a family that grabbed a number, and is continuing to shop. These people have complicated questions about bolts of fabric that the scissor wielder cannot answer with consulting some mysterious OZ at the end of the speaker. At the same time the person who is the holder of the credit card has her daughter and mother continuing to shop and add more and more fabric to the order. At this point the cart is overflowing and I can only imagine the dialog. «OMG Mom, let’s slipcover the moon and hide those unsightly craters»
In the line were at least 8 people clutching numbers waiting for service, Alas, why did I leave my copy of War and Peace at home?
At this point I was reminded of Sisyphus and knew that as the family of this fabric coveting woman would never be freed of her need to add more and more to her pile, I too would be trapped, holding my number that would never be called as my hair got more grey and my back more stooped.
I mentioned the shortage of fabric cutters on my way out (sans fabric) and I was told the laws requiring employees to take lunch were to blame. Ah… no. Nice brainwashing management.
I decided to leave and try to find another store that could help me without making me reflect on Greek mythology because if you are in line long enough to start thinking about Sisyphus, its time to go home.
The End.

Wow this is a surprisingly junky and unorganized store. I thought all Joanne’s were sorta the same, but no.
I’m going back though because I get coupons through email that are too good to waste. Sigh.

I would have thought that a company for which the greatest online claim to fame is refusing restroom access to a customer experiencing diarrhea (please see below *) would make a subsequent effort to hire employees with at least an ounce of common sense, simple decency, or dare I say both, but evidently that is not the case.
My wife and I have spent several hundred dollars at Jo-Ann’s each month, usually at the Poway, CA location. The service is typically underwhelming, with store employees often lethargic, sometimes confused, and always apathetic — not just in their general outlook, but in a peculiar way that they are able to focus at customers, almost like a flashlight of ennui. Thus, we do not enter the store with high expectations, yet our experience today with the Poway store employee Anthea reached a new low.
I was waiting in the car while my wife shopped, and my wife realized at the checkout counter that she had forgotten her wallet. My wife then compounded her horrible, unforgivable mistake by — gasp! — asking Anthea if she could please keep an eye on her cart for a moment while she fetched her wallet from the cart. Anthea snapped that she could not have the cart there blocking traffic, her demeanor making it plain to my wife and other customers that even contemplating such a thing was extremely inconvenient. It evidently did not occur to Anthea that she could have stored the cart behind the counter, but her failure to realize this was undoubtedly my wife’s fault as well.
I accompanied my wife back into the store after she retrieved her wallet, and we stood in line again to check out. Once again Anthea was our cashier, and her attitude became if anything more obnoxious than before, as she smirked and snickered at the fact that we were annoyed with her. When I pointed out how unpleasant she was being, she archly insisted that she was not laughing, but simply trying to be friendly (by directing toward us her barely-​restrained amusement).
This is not my first interaction with Anthea, and based on the entirety of my experience with her, my assessment is that she is thoroughly convinced that her present employment with Jo-​Ann, and the customers she is meant to assist, are far, far beneath her luminous qualities, and that it is only due to the unjust machinations of a cruel universe that she is serving this brief stint in purgatory. This may come as a surprise, but I agree with her — she should not have to work at a place like Jo-​Ann, in a position for which she is so clearly ill-​suited, and it is my profound hope that if the universe persists in neglecting to correct this unfortunate situation, then her managers will step in and bear the burden of correcting it themselves.
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* See also
etc.

This is THE go-​to place for scrapbooking, I PROMISE! There’s a scrapbooking boutique a couple stores down and it’s just way too expensive. Michael’s doesn’t really have a variety either.
I live in Mira Mesa and I will drive here, any time of day, if I’m in need of ‘booking supplies. EVERYTHING is 30−40% off and the prices are already inexpensive.
The last time I was here I spent close to 70 $- a scrapbook, decorative paper, protective sheets, glue and stickers a plenty in comparison to WalMart where I bought paper and maybe 6 packages of stickers which cost me $ 30– now thats a big difference.
The workers are really nice, scarce, but really nice. Everytime I come here it always feels like it’s about to be closed down because you never see a lot of people buzzing in and out– but I’ve come to realize that thats actually a great thing! No more saying, «excuse me» and you can take as long as you want in each sticker aisle without having to move for anyone!
I’ve done scrapbooks for several of my vacations with my husband and have done a couple for my little brother and each time I’ve gone here for supplies, I’ve never had to go anywhere else.
But then again, it’s just my opinion.