Roo Automotive

Best place in town, honest and and Joey will always have your back!

I met Joey, the owner for the first time this morning concerning my daughters car which had a starting problem do to a locked security system. Joey referred me to a locksmith that would be able to help me. What I liked about Joey he didn’t say have the car towed in and we can run you up a big bill. I like Joeys, professionalism, his honesty and I would not hesitate to take any of my cars to Joey

Joey and his Crew ROCK! I’ve been going to Joey for almost 19 years. He’s honest thorough and fair with his prices. I can’t believe some of the negative comments i’ve read. But hey if you want to trust your car to the dealership and have some MONKEY!!! in the back hack up up your only means of transportation go ahead. I never trust the dealer. I’ve had three instances with the same dealership and all three times Joey has pointed out dangerously neglected mistakes. Talk about over charging. I spent 300.00 on a battery and electrical system check. Can you say over charge!!! Joey would have had me out of there for a ¹⁄₃ of the cost. Yes there are shops with better prices. But here in Poway Joey is the best!

Fantastic mechanic if you’re willing to spend double what you need to on parts.
I came to Roo with a broken down car. I ended up paying almost $ 2500. After reading all of these reviews I trusted Roo and figured my super jacked up car justified the price. Months down the line I ended up calling up a Honda parts dealer to get a quote on some of these parts and it turns out Roo had inflated the price by about 100−120%. The dealership I bought the car from said they could have fixed the car for half (if not even less) than what Roo charged. Oh, and the labor charges weren’t even included in Roo’s overpriced parts. Now I’m waist-​deep in debt because of the loan I had to take out to pay for the repairs.
Yes, they’re thorough. But get quotes elsewhere before going to Roo.
Later Edit: I received a voicemail from Joey at Roo. I’m sorry, but this whole ordeal has been such a hassle that I don’t want to deal with it anymore. I appreciate all the work your crew put into my car, I really do. I appreciate that you lowered the amount I paid for labor (even though I feel like $ 1000 is still a bit much?). I talked to Honda directly about their parts so I don’t see how any explanation would fix this. Thank you for all of your hard work on my car, but my opinion and review still stands.

My mom has been taking our family cars to Joey for over 10 years. He does a great job, is very professional, and most importantly, is very honest. You definitely won’t hear car jargon you don’t understand, and he explains what’s going on with your car, and how urgent something is to fix.

How often do you get a mechanic that is completely honest, helpful, friendly, and has great prices? Never, until you go see Joey at Roo Automotive. It’s nice being able to go to a mechanic and not worry about getting ripped off. I have been going to Joey ever since I started driving, and I would never go anywhere else. He keeps in constant communication with you and tries to find you the best deals that he possibly can. He seems to treat customers as if they were family. Roo Automotive has great customer service, is trustworthy, and almost makes you forget that you brought your car in because it was having problems. Best mechanic of all time.

I highly recommend Roo Automotive and the owner Joey and the rest of the mechanics. Great service, fair price, and honest. I first came to know Joey through my father who meet him via a neighbor’s recommendation.
I have now brought Joey four/​five vehicles I have owned. He was very honest about every one of them. Telling what I needed and what I really didn’t need or to sell the car, b/​c repairs would be more.
If you are looking for a reliable and honest mechanic Roo Automotive and Joey is the place.

Joey is great! I had an issue with a cylinder misfiring that ended up being pretty complex — Joey was very communicative throughout the process and was very upfront and honest about everything. My car drives better than ever now — thanks Joey!

I took my car into Roo for engine trouble, based largely upon the great reviews on Unilocal.They were reliable and Joey was, seemingly, honest. However, although the parts were reasonably priced, the diagnostic charge was almost $ 100 dollars! Although it’s a drive for us, I will continue to use Steve’s Auto in Pacific Beach — also honest but much cheaper.

Once again, Joey to the rescue.
How many mechanics do you know that would tell you NOT to have him fix your car because it will cost more than the car is worth?
Joey is someone you can trust to not rip you off, he really does treat you like family!

It’s unanimous! Roo Automotive does a fine job at a fair price.
I had the transmission fluid exchanged with a new filter and fuel filter. Joey did the job on time and at budget.
As he was closing up the car he noticed a very slight rattle. I couldn’t hear it at all. He quickly found a loose spark plug and tightened it wiki-​wiki. The Blazer runs better now.
I was lucky to find a regular shop in my old home town, Truckee. After we moved I didn’t think I’d find another. I was wrong.
We are now regulars.

Without a doubt, Joey is the best mechanic out there. He is honest, knowledgable, reliable and nice. He is the only one I go to for my oil changes, check ups and my fixes. I highly recommend Roo Automotive!

I drive all the way from Pacific Beach to Poway for these guys.
Honest, Reliable, Knowledgeable, and Fair. That’s all we want in a mechanic, someone that has our back and cars interest in mind.

Joey was fair, honest and quick. We came in for brake repair, but will happily bring our cars in for other services in the future.

Joey is the most honest and trustworthy mechanic I have ever dealt with! Our whole family brings cars here and not only do we trust him 100%, he does a fantastic job with all of our cars.
A great example: My 16 year old son brought his 85 Volvo in to another shop closer to our house for an oil change and they told him he need an expensive repair on his brakes. When I spoke to this other shop they told me my son would be in danger if we didn’t do as they advise. Well, we brought it to Joey and he informed us the brakes were fine and we had another 6,000 miles on them! Amazing! It’s not often you find someone as honest as Joey let along a mechanic.
Roo Automotive will be the only place I will ever go!

We too have been going to Joey for years before he had his own place… We were so excited for him when he opened Roo Automotive. He is the most honest mechanic and always so accommodating We love having someone we can trust to go to and his team that works with him are terrific too. Rudy and Dee

I’ve taken my car to these guys a few times when my check engine light came on. They checked it out for free and told me where to go since it wasn’t something they handled. I felt that Joey was really honest and went above and beyond when trying to help me. I highly recommend these guys!

Joey is honest and reliable — he’s the only one I trust to keep my old car in great condition.
Luckily, I don’t have to see him very often since he does such a great job, but if I ever need a mechanic, he’s the one to call.

You’d be crazy NOT to take your car here! Joey and Juan are the best in the business. I’ve had really bad experiences with mechanics and now I just roll up, hand them my credit card, and tell them to do what they gotta do. Of course Joey always insists on calling me first to get approval anyway. LOL!
Seriously. It’s a no-​brainer. The two best and most honest mechanics in town. And I drive up from downtown to have them take care of my car for 9+ years now!

My dad has been going to Joe for decades (even before he started Roo Automotive) and so I began going to him once I started driving (11 years ago). Joe is super honest and he has a lot of experience. I would recommend Joe to anyone.
Two awesome experiences with Joe as our mechanic:
1.) One time our car battery was repeatedly getting drained and the car wouldn’t start. We would jump start it, run it for a while and it would be good. Then after it sat for several hours, the car wouldn’t start. It had a brand new alternator. Joe worked on it for a few days, charged the battery, but he couldn’t figure out the issue. He didn’t charge me for the work because he didn’t fix anything. We later found out it was our aftermarket DVD player draining power.
2.) The carburetor in my dad’s truck needed to get replaced. He first went to the dealership and they told him it was no longer under warranty and that it would be several hundred dollars to replace. He went to Joe next. Joe was aware of a specific warranty coverage for carburetors listed in the owner’s manual and pointed it out to my dad. He took his truck back to the dealership and was able to get it replaced under warranty.