A To Z Vacs Works

Don’t go there. He sold me a broken carpet cleaner. No water came out and the brushes didn’t turn. Also gave me a tool for a vacuum! I later found a cheaper and very similar carpet cleaner at wal mart. He told me the model I bought was worth/​$ 300. Not true! The model I saw was less than what I bought used from him. He really ripped me off. I tried to buy local, but Walmart would not have sold me a piece of junk.

Horrible business! RUN AWAY!
I took my vac in for service, they charged me to clean it and put in a new filter for over $ 50 with a coupon. Then it doesn’t work!!!
So I take it back for them to fix it right, they cannot find my paperwork from 2 weeks ago and then the owner yells at his wife. He is not a nice man nor is he competent!!!

They did a good job of fixing my vac from what I can tell so far. Time will tell. But why I wrote in is they seem to not be concerned about keeping the hours they have posted online on Angies list and on their store window! I got a call from them saturday morning that my vac was ready. I told Fran (Was told by employee today that it had to have been her) that I would be down to get my vac before they closed. Fran told me they would be open until 2 pm. I showed up at 10 till 2 to find that they closed early! You can imagine that I was upset and had every right to be! There wasnt a sign posted of emergency or anything. I have to assume after retrieving my vac today that they just FELT LIKE IT!!! When I showed up today to get my vac, their employee did not apologize for my being inconvenienced and in fact was quite flip about the whole thing. I stated that I should get a discount afterall, I had been there twice to retrieve my vac at my expense and because of their careless business ethic. This is absolutely ridiculous that the owners couldnt wait 10 more minutes for me to arrive !! I am sick that I gave them my business and it will never happen again. An apology and/​or a discount was in order and I received neither. Do not hand over your hard earned money to these folk. They are your typical ungrateful business owners in Prescott that have a sense of entitlement. I will tell EVERYONE I know to go elsewhere.