I previously worked in the Dental Field and My Husband Mark is NOT a fan of the DENTIST, but when Lorraine Guzzo told us she moved over to work with Dr. Campbell we thought we’d give it a try and WOW!!! Impressed we where! Dentists that take time to explain all treatment, Latest technology, Clean office and FRIENDLY staff! We are so pleased. Thank you Lorraine and your office!
Andi C.
Rating des Ortes: 1 Prescott, AZ
Dr. Campbell is great. He was very professional and very knowledgeable. His scheduler is the one I avoid.(tall women with short blonde hair) I refuse to take my family back to this practice until the woman is gone. I called to cancel my daughters appointment. I told the scheduler I would call back when I knew what I had available. I got call from the same women asking me why I missed my appointment.(Seriously, I don’t answer to a doctors office.) She said«when you know you are not going to make your appointment you NEED to call us and tell us why you are not coming, it messes up our schedule and affects the other patients who did show up.» I reminded her I called 1 week prior to my appointment and spoke with her directly to cancel. She did not recall said conversation and did not apologize for her demanding demeanor. When I told her I expected her to apologize or my family would not be returning, she refused.
Cyndee L.
Rating des Ortes: 2 Prescott, AZ
After posting my less-then-flattering review, I was contacted by Dr. Campbell’s office and was offered the opportunity to revisit the clinic and have the dentist go over my chart with me. I declined as that was done during my initial visit and I’ve found a dentist that I’m very comfortable with. It was then suggested that my current dentist doesn’t use as modern equipment as Dr. Campbell’s office uses, therefore he didn’t detect the cavities that Dr. Campbell(and his partner) saw. Really? At any rate, the caller was very concerned about the impression that I got after visiting the office and she just wanted to make things right. I appreciated her call and offered to edit my review. So here goes… In all fairness to Dr. Campbell, I didn’t give him the opportunity to actually practice on my mouth, and I’m sure that he’s very competent. According to the caller, Dr. Campbell has over 800 positive reviews on local dental sites and I urge anyone reading this to research further.