The Home Depot

This place is hands down the worst store when it comes to customer service. There’s Never anyone around to help you and if you do find someone they don’t know anything! Also during contractor rush hour (7am-​9am) there’s one register open! Very unprofessional in many ways! Will def be taking my business elsewhere.

Crap. Just like the rest of the Home Depots. I bought packs of roofing shingles one time and they assured me I’d be able to return anything unused, even if it was out of the pack. Went back to do just that and they refused. Horrible.

TERRIBLE experience… I went to store in Clifton heights for what I thought a simple stair runner! I was under quoted over $ 800. The man who worked in this dept had no clue what he was doing. About 2 – 3 weeks after that someone came to measure. About a week after that I was able to finally place my order & ended up having to get something cheaper because I was so misquoted. 3 weeks later I got a call to set up install. Then, 3 weeks later, the day of my installation they called & cancelled due to damaged rug! A week later, new carpet came in & had to wait another 2 weeks to get back on install schedule. Finally… The day of install (which they aren’t able to give out a time frame at all either) & the guys show up & rug not bound. They thought they were doing wall to wall but I wanted it to be centered 26″ across. They ended up folding rug under & stapling that way! I am truly traumatized by this ridiculous process & the installers’ English was very broken & I couldn’t understand what they were saying. In the end I was left with leftover carpet which they didn’t need because they screwed up yet again! Needless to say I’ll NEVER choose Home Depot for any type of future installments!!!

This home depot is fantastic. Friendly staff that you can actually find. Scott in Hardware is especially helpful with good humor, as well. They had all the items I needed in stock.
Glad I moved near this particular home depot.

This location is very busy and the staff is knowledgeable. Shout out to Walt in the paint dept, I went against his advice but it’s better to have more than not enough. Lol

Great customer service and vast selections. I am always in here and have gotten to know the employees pretty well. This is my go-​to store for home owner needs.

It’s a Home Depot, so you know what you are getting. Overall, this one is pretty beat up and could use a face lift.

I went into this home depot with the and idea for a standing closet to replace a crappy IKEA one that we’d inherited from the previous residents of our apartment. Thats when I ran into Joe D, who completely walked me through the plans for the new closet, saving me more than 50% on supplies, and setting me up with a better closet than I would’ve made in the first place, then doing the measurement calculations for all of the wood, making cuts, and keeping the registers open 5 minutes after closing in order to make sure we got everything we needed.

I always felt like the employees at Lowes were more knowledgeable and helpful. but unfortunately, there is no Lowes near me. My brother in law and I came here looking for plumbing parts but they didn’t have the pipe adapters we were looking for. A gentleman came over to help us and mixed and matched a series of fittings together to make what we needed. In the end it was about the same price as the fitting we were looking for. Thanks nice plumbing man…

A lot of places just don’t give a shit about the customers. Have you ever gone to Wal-​mart and asked someone in the bedding section for help in the sports section? You pretty much get the «Go to hell» look and a rude response.
Not at this Home Depot! These people are amazing! I can walk into any section and ask for something. Not only will they know where it’s at, they’ll take you there! Most store employees avoid eye contact with a customer. Not here. They look you in the eyes, ask how you’re doing and if you need help.
The company and management team of this store clearly have a great grasp on how to make sure customers are happy. I frequent this store 2 – 3 times a week for jobs I have to do and each time it’s just a great experience.

Good enough for me.
Staff are always helpful and great selection. What else do you want?

Second visit and felt more at home in this HD. Friendly staff and overall a nice place to shop. Their Spring plant selection is the rage. Awesome. It is apparent that there is caring management in this store…

OK it’s a Home Depot. The address is technically Clifton Heights but everyone knows it as the Upper Darby HD. Even the PA announcements from the staff reference Upper Darby.
This HD is a big one. It helps if you are a regular because it takes some time to get the lay of the land. It has more live plants than many HDs so gardeners find it particularly nice.
They do a fine job here. I know that if I visit there is a very good chance I’m going to find what I need.

At other Home Depots I have felt very lost. I have had trouble finding things and have walked out with what I thought was the proper thing — only to find — once I got home that I made a mistake.
While this Home Depot is indeed large, the employees are easy to find– they are always very helpful, knowledgeable and friendly. In all my years of going there I only had difficulty finding an employee to help on one occasion. —- at that time I climbed to the top of one of their ladders and an employee was at my side within seconds– ready to help.

Home Depot is one of the few big box retailers that generally hires decent employees. Although some employees don’t know jack (like the one who tried to tell me that 3way compact fluorescent bulbs don’t exist even though I bought one at Target the next evening), most know more than should be required for a retail position.
The real reason I adore this location is their awesome selection on starter plants. I’ve nabbed basil, lemon verbena, Thai basil, onion chives, poblano, spearmint, dill, and lavender plants there. I wish I had the room for the Japanese eggplants, stevia, citronella, Thai red peppers, strawberries, Brussels sprouts, sage, watermelon, cantaloupes, Swiss chard, arugula, and everything else they carry.
I don’t really care about a lot of the other aspects of Depot. Hey, even though it’s my preferred home improvement store, I can only get so psyched about drywall and faucets, you know?