This company is fantastic! Im scared to death of snakes and creepy things so i call them every chance i get. We have had problems with mice that paramont and other companies couldnt fix, but this company came out and gave us a garuntee! Havnt seen a mouse since! The customer service is awesome, very personal and down to earth. No big corprate zombies just waiting for a check!!! My only request is that they have a sign on the work trucks so that my children dont freak out when they see a truck in the driveway!