Rum River Automotive

I am disgusted by this business. My daughter and I brought her car in to get an alignment. We had just had new tires installed and also a new tie rod. The service technician claimed he was unable to do the alignment because the tie rod was the wrong one (it was just not he updated version, but it was new and there was NOTHING wrong with it). He told me that the car needed a new front passenger wheel bearing and ball joint — that the wheel bearing was so bad that the tire was actually wobbling. He also said the car needed new spark plugs and wires (which happen to have just been replaced in the car). They gave us a $ 1,000+ recommended quote for the repairs they said needed to be done. My husband went to install the new wheel bearing, and to our surprise there was absolutely nothing wrong with the wheel bearing that was in the car (there was zero wobble to the wheel bearing). The ball joint also was in perfect condition. The tie rod that they claimed had been installed incorrectly was actually just not the updated version of the tie rod for that car, however there was absolutely nothing wrong with how it was installed. In addition, the technician neglected to put back in the cotter pin that is emergency backup if something happens with the tie rod. I feel completely targeted by this company because I was a female going in for vehicle work. They assumed I was a clueless and vulnerable women and tried to take advantage of me. I would NEVER recommend this company to anyone. ZERO STARS!!!