Marysia’s Custom Tailoring & Dry Cleaning

I was calling just to get information because I saw good reviews and I didnt want to bring my dress to a bad place, the woman on the phone was rude and gave me an attitude right from the start. First impressions mean everything, absolutely will not go there.

I have been coming here for years, even after my wife and I moved to another part of town we continue to come here. Very nice people, fast service, and high quality work! I would strongly recommend!

I have been bringing all my dry cleaning and simple tailoring to Marysia’s for about 5 years, and have had consistently positive results. They try very hard, I think they occasionally could be more organized (some of the poor reviews reflect that), though really I have had possibly one minor problem (could not initially find one of my items). They are so kind and personable, I think they provide excellent customer service, and I have never seen or experienced some of the issues related in some of the negative reviews. I was surprised to see that there were so many, so I thought I would put in my 2 cents as a frequent customer!

Bringing my dry cleaning to Marysia & Tony is like bring it to family. They not only do a great job on the cleaning and tailoring but they are so nice and just good people. I am moving out of state and I will miss my Saturday conversations with them. If you need a dependable dry cleaner or tailor, look no further!

I had a suit tailored here and the final product is great. I’m taking a couple stars off for the week it took to have it done, combined with the lack of communication about price. I had some pants tailored here years ago for $ 10, so I did not anticipate it being more than 4x that to have sleeves shortened on a suit jacket. Apparently they just automatically have anything tailored also dry cleaned without asking you.

Hands down the best Dry Cleaner and tailor i have ever been to. The attention to every little detail and customer service is amazing. I highly recommend Marysias to anyone looking for quality work!

Good service and helpful advice for clothing with competitive prices of 1.95 for men shirts and women blouse goes for just above seven dollars

Extremely disappointed with their service recently. I’ve had clothing dry cleaned and tailored here in the past with no issues. This time, I was very upset with the service given. I called a few weeks back about getting my boyfriend suit taken out. The sleeves and pants were too short. They informed me it would take only a couple days which was perfect!
We drop of the suit last week and they say t would be ready in a week. A bit surprised but it’s okay because we are not leaving for our trip until 2 days after. We get a call the day before it’s supposed to be ready to find out they can’t tailor it fully due to lack of material. A bit shocked that they would wait day before to tell us and not sure why they didn’t know that when they saw the suit originally. Fine. No big deal, it’s only a slight difference. Go to pick it up yesterday… And it’s not there! They can’t find the suit. Finally they tell my boyfriend it was sent out for dry cleaning and will probably be back tomorrow. WHAT?!
We waited a week for this to be done. Told the day before it wouldn’t be tailored to the right length, and then pick it up and it’s not there. All of this is happening through my boyfriend and he finally tells me.
I politely call today to speak to someone to make sure the suit arrived, it is there! Great! I asked why it was sent out, she said it was marked for dry cleaning. Ok if that was the case why wasn’t it sent out Monday because we wanted it by Tuesday. The woman on the phone was very defensive and rude. I was trying to understand why we weren’t informed sooner about the suit mishap and why it wasn’t ready when we were told it would be. She didn’t want to talk to me, said I was making this a big deal when it wasn’t and HUNG UP.
I was shocked. Who hangs up on a customer? They have lost our business indefinitely. It will be an interesting conversation when I pick the suit up today.

Pretty disappointed with this place. I came here to get a bridesmaid dress tailored and my initial visit went well. For that reason I was surprised at the sequence of events that occurred when I went to retrieve my dress.
Usually when I get things tailored they have me try on the item again to make sure it fits properly. They didn’t offer, but were accommodating when I asked them if I could. I didn’t think the alterations were done completely correctly, but when I came back outside there wasn’t really anyone around to help. I decided to let it go because I was in a rush and at least it fit better then before. When I came out to settle up I saw that the clerk, who had disappeared, left my credit card (which he ran) out on the counter for anyone who wandered into the store to see. Unbelievable!
The worst part was when I got outside I realized the plastic wrap over the dress was not long enough to cover it, so the bottom of my dress got wet in the rain. It was the last straw and I will definitely not be coming back here to get anything cleaned or altered.

These people are so nice, so accommodating you’ll wonder why you went anywhere else. they really pay attention. Not just clothes, this is a great place for wool blankets, comforters and other bulky cleaning. The price is right and they work hard in from and in back.
You need to take all your cleaning here if you live on the east side. This ad might sound like I’m a shill, but no, I am for real.

I was in need of getting a new dress shirt tailored for a wedding. I decided on this place solely based on the reviews. When I went to drop off my shirt and try it on, I got the feeling the lady, who I assume was the owner, didn’t want to do all the work I was requesting. The changes included taking in the sides, tapering the sleeves all the way down, etc. she kind of marked up the sides, and only said she would alter the sleeves after I spoke up. When I took the shirt off to give to her, she made a comment about how it was a very difficult shirt to alter (standard Calvin Klein shirt from Mens Wearhouse) so I think she was kinda blowing some smoke if ya know what I mean.
Anyways, I asked how much before I walked out. She replied back with a rather high number. Since I was some what in a bind, and needed the new shirt for my suit, I just smiled and left. My only suggestion is know exactly what you want done, and make sure you communicate it, and don’t let her hit you on a wacky price. Decent quality besides that.

Marysia is excellent! She knows how to do alterations. I have had several dresses of mine (and one of my daughter’s) altered, and they come out perfect every time! I am so pleased with her work, and I don’t go anywhere else when I need something altered.
My favorite part about her is that she is honest. I took a bridesmaid dress there, and she said it could be altered, but that it didn’t really need it. I was so impressed by her honest response and interest in saving me some money!
The only reason I gave them 4 stars instead of 5 is that the area where you change into your clothes for alterations could be a bit more private. Also, they’re a bit on the pricey side. Yes, you get good quality work, but I wish it cost less.

I really like the people that run this place, they’re lovely! I took three pairs of jeans that had seen better days, but could be fixed; and a pair of my husbands work pants. The jeans and needed patching to make them decent, the pants needed a quick repair thanks to a bike seat rip. All four pairs were dropped off on Thursday and done to perfection by Tuesday. The jean repairs totaled $ 60 and the pants were $ 10, far cheaper than purchasing new.
The cost was in line with the consult and I’m thrilled with the work!

Very impressed with the service! Both Marysia and her? husband? are so quick to help and really care about their business. I had an issue with a zipper that she fixed QUICKLY and I was so relieved.
I think prices are a bit high for what it is but given the area, I’m not all that surprised. Will return– but for smaller jobs really need to find someone cheaper.

I just got my pant suits tailored for upcoming interviews. Marysia was wonderful! She quickly evaluated the suit and hemmed the pants to the perfect length. It was ready within four days. It cost 35 dollars to hem three pants. She is very friendly. Plus their dog is adorable!

I rarely need tailoring done but do bring clothes to be cleaned and always enjoy my visit. Marysia and Tony are warm, welcoming and very hard working. My clothes are cleaned thoroughly and quickly. On the very rare occasssion when something was not right they never passed the blame on to anyone else, like other cleaners in the area have done, and take care of the problem. My wife has had some altering done and been very pleased.

The good: Whether you require a hem, need a hole fixed, suit tailored, etc., they’ll do an excellent job. I had a cashmere sweater riddled with holes (stupid moths!), and they were virtually unnoticeable when I got it back. I also had a peacoat of which the inside lining was completely destroyed, and they did an incredible job of replacing it, in a surprisingly short amount of time.
The bad: You have to be very specific about what you want. In the same peacoat, I had a ripped pocket which they neglected to fix. I’ve also had a sweater returned after I requested a hole fixed and dry cleaned, with the hole still there. Probably a simple mistake, and they fixed it when I brought it back, no questions asked; but a mild annoyance, nonetheless.
They also seem to be a bit pricey, but it seems you get what you pay for. If you leave on the East Side, I would still recommend this place, just not with excessive enthusiasm.

I had to get a few pairs of dress pants hemmed and decided to try out Marysia’s after reading good reviews on Unilocal.
All in all, I was very pleased with how my pants came out — hemmed perfectly and I was able to have them back in 4 days (I dropped them off Friday afternoon and picked up Tuesday morning).
The only downside is the price — $ 10 per pair of pants. For a basic hem. No cuff, no fancy anything. I’ve had to get a lot of clothes altered throughout my life (I’m 5’1″ so pants never fit lol) and am used to being charged $ 5-​$ 7 for the same quality of service. Also — I had to specially request having them finished by Tuesday, they usually offer to have them ready in 1 week. Maybe they are insanely busy, but in my experience it’s the norm to only take 2 – 3 days to do something so basic.
Next time I need clothes altered I plan to shop around for a better price/​turnaround time but if you have the time and money then I would totally recommend Marysia’s.

I’ve been getting clothes dry cleaned and altered all my life and I can honestly say that Marysia’s is among the best I’ve come across (in several states and a few countries). Do they make a mistake now and then? absolutely, and they own up to it and will do everything to make it right.
Honestly, Marysia’s should be a showcase for entrepreneurs in this state. While the drycleaning/​tailoring market is slowly being taken over by big chain-​stores, a couple makes a go of it by opening a small shop and simply doing what they know best — taking care of people and their clothes.
They’re probably not the cheapest option (the margins can’t support that) nor the fastest (with a staff of two or three [and a dog] you can only do so much in a day) yet I know that every garment I drop off is handled by people who really want me to be satisfied. For those reason, Marysia’s has my business for as long as they’re around. Heck they’ve even given me my clothes when I couldn’t pay the full bill, trusting that the next time I come in, I’ll pay my balance. [Tell me where else you’ll find that kind of service — outside of Andy Griffith’s Mayberry]

I love Marysia’s — it’s like going to my Nana’s to get my dress hemmed, except she’s Russian and isn’t my Nana.
They do excellent, efficient work here. I’ve brought in maybe a dozen items from dresses and skirts to sweaters with pulls and stains and they’ve fixed every last on of them, much to my delight. The tailoring is impeccable, no matter how complicated, and always transforms a ho-​hum item into something that is nothing short of perfect. The work is sturdy, too — no more falling hems or splitting seams! Yay!
Dry cleaning has a quick turnaround — usually 2 or 3 days — so I think they do it in-​house, which is cool. I show them exactly where I’ve spilled those scalloped potatoes and –whoosh! — stain is gone. Love it.
They’re friendly and warm and you can tell it’s a family-​run place. They always recognize me and make me feel at home.