Supercuts

I’ve visited this location of Supercuts a bunch of times in the past. They’ve always done a decent job but to be fair, my hair cut is extremely easy — 5 razor on top, 4 razor on the sides — less than 10 minutes, start to finish. Honestly a Flowbee could probably do the same thing. Anyway, I continued to have them do my hair even though it is super easy, but no more. I went in tonight and it was 10 minutes to close and even though they had no one sitting in the waiting chairs they told me they «weren’t taking anymore tonight». What? Your hours are up to 8pm, which should mean you take customers until 8pm, not «we shut down at 7:50». I know it’s a matter of minutes but i made a big effort to get there before closing, only to be told to get lost. Well they got their wish… I’ll never go there again. I know that probably doesn’t mean much to them but it might when they wonder where all their customers went. I hope they enjoy the extra 10 minutes they got when they are sitting at home wondering why their location isn’t doing the business they used to…

I was passing through while traveling and pretty desperate for a simple cut. It wasn’t great but wasn’t horrible. At $ 15 before tip, you get what you pay for.

So slow it is just incredible! We were told about 15 – 30 minutes but we’re are now at about an hour. Each worker seems nice enough and good enough but slow as molasses. super sow cuts

After a recent (disastrous) haircut from another salon, I sent an SOS message to my neighborhood list serve asking for hairstylist recommendations. The top recommendation? Heidi from the Supercuts on Thayer Street. Not what I expected. But she proved incredibly thorough, made sure she understood what I wanted (and what had gone wrong previously), and was personable without making you feel like you *had* to keep up a conversation. And I have not had anyone handle my hair with such unconscious confidence since I moved from my home state!
I did consider giving 4 stars because, well, this is a chain hair place and I was not seated for my haircut until 30 minutes after my scheduled time, despite being 20 minutes early. But I brought a book and planned ample buffer time in case that situation arose. That said, I think Heidi’s professionalism, thoroughness, and consultation well made up for the wait. I am very, very impressed.
Note: This was originally a Google review that I wrote earlier today, but I had to correct the record when I saw only one annoyed review here on Unilocal.Heidi may be a rare gem in that place. I don’t know. I just know that I was very pleased with the cut I got there.

I have had my best haircuts here. I went in for a complete redo and I received many compliments for the results. People are always surprised when I tell them I get my hair cut at Supercuts. I highly recommend this place.

Service was prompt and fine. I went in for a trim on a Saturday afternoon and waited less than 10 minutes. The lady did exactly as I asked and even blow dried the front section of my hair to see what it would look like dried. Her name was Ariel. She didn’t try to sell me other products or recommend anything. There was probably 5 people that came in after me. I didn’t feel like she was rushing my hair even though there was a line and the phone kept ringing. I would go back for a trim. It’s only $ 15 bucks plus tip. I think there are coupons but I didn’t look for it. For something more, I’m not quite sure if I would come back.

The oldish male hair stylist was very belligerent and rude. My friend asked politely for a slight alteration in the haircut he was given and our stylist argued and was visibly annoyed. My friend wanted his hair cut slightly shorter and our stylist, clearly offended, hastily lopped off an unreasonable amount, as though he just wanted us out.
My friend knew what he wanted in his haircut and the stylist just seemed angry. His attitude was very aggressive – we went to the bathroom to wash out some of the leftover hair and our stylist tried to usher us out hurriedly, spitting out a condescending «bye bye» and sticking his waving hand right in front of our faces. Very poor customer service, will not be going again.

I went today out of necessity since my regular stylist is states away and I didn’t get a haircut when I was last home. I went to Supercuts because I was looking for an affordable alternative, since I make very little money. Jess was my stylist and did an amazing job. She was beyond thorough and very nice. The other stylists appeared to be equally efficient and were very nice. I got a wash, cut and blow dry because I wanted to make sure I could see how the cut looked before I left. It ended up costing about $ 31.00 which was very reasonable considering the service I received. I will definitely be going back again to this Supercuts.

A $ 100 hotel room is not nearly the same, in terms of experience and quality, as one that costs five times more. This pleather jacket from Target isn’t going to compare to a hand-​made shearling sheepskin trench coat.
If you understand this logic, you’ll understand Supercuts. You’re paying much less than most other salons so you can’t expect the same level of quality. For the price, I am not disappointed and will always stop by Supercuts for a quick trim. The people are nice and it’s right on Thayer St for convenience.

I’ve never been one to go out of my way to pay a million dollars to get «professional» beauty services or product, and I hate it when you have to spend $ 45 to sit in a chair for two hours while they pump your hair full of product and yabber on about things you’re not interested in. Supercuts is the PERFECT alternative for me. It’s awesome — they have extremely well-​trained stylists, that are ‘real’ people and are more than willing to chat. This Supercuts is also a Paul Mitchell salon, which ups the price a little bit, but not too much. I just saw Lindsay and she was extremely knowledgeable, gave some GREAT advice, and was completely lovely to talk to. I left feeling very well educated, and gorgeous, with a fantastic, well-​done haircut. Definitely will be coming here for all my future haircuts.

I wouldn’t go to a Supercuts for a styling, but I just wanted the gray fuzz shaved off the back of my neck. How badly could they screw that up?
Bad enough that I later applied Neosporin and two 3“x4″ bandages to the scrapes. Ouch!

I’ve never had a problem with getting my hair cut at Supercuts. Sure, they may not be the place you want to go if you are getting something super fancy done to your strands, but for my usual Springtime bob haircut, they always do it well.
This Supercuts was no different. In fact, the stylist who cut my hair at the Thayer store did a fab job and was super friendly. She was a fun conversationalist and I truly enjoyed my experience. My hair came out great, and at around 15 $ (more than half of what I would have paid at any salon), it is a frugal girl’s dream.
Sure, it’s not a local treasure, but it’s a cheap place to get a nice, simple, new do’.

I am trying to be a bit more frugal, so I decided to come to Supercuts instead of my usual high-​end salon.
I walked in on a Saturday morning and was seated almost immediately. Tiffany asked me what I was looking for with my hair, and I told her I just needed a shampoo and trim.
She did a great job– I could tell she was focused and took care to make sure I was satisfied. I payed $ 21 (including tip).
I would definitely come back again for another trim.

Horrible service. The lady did not know how to cut my long hair. She spent 2 minutes snipping the ends of my hair and then said she was done. I told her specifically what I wanted and she said something along the lines of how stylists like her don’t cut hair like that. The young lady had an extremely arrogant attitude and dismissed my wishes. ABSOLUTE STUPIDITY. I WILL NEVER GO HERE AGAIN. DO NOT GO HERE.

I recognize that the quality of the haircut is totally based on the person you get, but I’ve had poor experiences twice and with 2 different people.
It’s just like any other Super Cut where you walk in, give your name, and wait for the next available person to cut your hair. The wait really isn’t that bad (about 15 minutes both times I went in the afternoon on a weekday).
However, I’m giving it 1 star because they did a terrible job cutting my hair and the hair cut person seemed really rushed to just finish up and get onto the next person. I have bangs which fall just below my eyebrows, and the stylist speed cut them. When I got home later, I found that there was an entire strand of my bangs that she hadn’t cut because she had either combed my hair wrong and thus missed it, or just didn’t double check my bangs because she was in a rush. The second time, I was also given a speed haircut. I asked for layers in my long hair, and the stylist did a terrible job. My layers were uneven and it was significantly noticeable.
I’ve also had a problem with the management. I come here because of the cheap prices (I’m broke) and the advertised student discount. Well, the second time I went, they refused to give me the student discount because they said it was only available on Tuesdays (or was it Wed?). The stylist ringing me up refused to give it to me and said that the computer system wouldn’t let her put it though. However, when I pointed out that they had a HUGE sign outside that advertised their student discount, she went out and checked, called a manager, gave me a lot of DIRTY looks, and finally rang up the price with the discount ($ 12.95 with discount, $ 14.95 without). So uh, it definitely didn’t seem to be a computer issue and she gave me so much attitude!
I wouldn’t go back EVER. They do speed haircuts, and often mess up your hair along the way. And I think they’ve increased their prices for a dollar or two since I went last, so it’s definitely not worth it.

Great service!
I explained to the girl how my last haircut by an immigrant girl who didn’t know how to cut hair gave me such a bad experience and she naturally gave me just the opposite!
I love my haircut! She was cool, she cut my hair in a timely manner, and she made me feel good!