The Fain Health Center

Terrified and totally nerved up, I was scheduled for a lumber epidural a month before surgery. My check-​in at the Fain building (on the first floor) was quick and drama-​free with the standard set of pre-​procedural questions. The waiting room was comfortable, clean and full of plush couches to chill on.
I was brought in on schedule and had my vitals and medication checked by a couple very friendly and kind nurses. Despite being entirely freaked out at the thought of having a needle touching my spine, they really went out of their way to assure me even as I was being laid down for the procedure. Dr. Robertson’s team was also wonderful: as I was being given the shots, a lovely nurse ensured I was conscience and talked me through everything he was doing.
Afterwards I was brought to a room with rows of oversized chairs where the attending nurse provided me with cranberry juice and crackers and had me wait 15 minutes or so while vitals were being checked.
While I certainly would rather avoid having frightening shots in my spine again, the staff at the Fain Center went out of their way to make my visit as comfortable as possible.