Harbor Hotel Provincetown

Great find, old school, clean, we’ll appointed, courteous staff… Short stay, but will be back.

Just stayed here this weekend, and would give it 3.5÷5 stars.
The food and drink are excellent here, as is the service.
The pool is huge and the music played at the pool is great. However, the pool wasn’t very clean, and it is definitely more of a «clubby» pool vibe, than a relaxing one. It’d be great for a girls/​guys trip, but not with the family.
The rooms are spacious (except the bathrooms, which are painfully small). The rooms are somewhat clean, but the floors always left our feet filthy which is very gross. The hotel itself is outdated and in need of an upgrade. But I give them an A for effort.

The 5 stars here are earned especially for the great service we received earlier this month. This isn’t a «5-​star» hotel by the typical definition but it’s not trying to be. It’s a well-​done, revamped motel that holds onto some old Cape charm but adds a good amount of the style and comforts that you’d expect from Provincetown. Sure it’s expensive for what it is, but it’s also perfectly in line with what all other hotels in the area charge. Previous reviews’ criticism that it’s overpriced and just resting on its location seem unfair and off-​base. Staying overnight in Provincetown is expensive, just like any other highly popular tourist destination. That’s just how it works. If you are looking for the greatest values in hotel luxuries compared to cost, pick another town.
More about the service: my wife and I booked a last minute off season overnight for us and our 2 young kids (& dog!). It was our first night away with our two children (ages 2 years and 8 months) and, of course, the close proximity of the sleeping arrangements made it difficult for any of us to get any sleep. After checking in and trying to settle the kids for a quick nap, it was quickly clear that all of us sharing a room just wasn’t going to work. They saw us, each other and the dog across the room and thought it was time to party.
I went back to registration and asked about the availability of adjacent rooms so that we could open the door in between the rooms and spread out a bit. Instead, Joslyn (I think, it’s been a few weeks!) and Dan were excessively accommodating and proposed moving us to a king suite that had a separate living room next to the bedroom. Dan escorted me to the new room to make sure that it would work for us and personally did the last minute touchs to set-​up the room (turning the heat on, etc) while I packed up the old room.
My original plan for adjacent rooms was the more expensive solution, so not only were they hospitable and accommodating but they were also honest and straightforward and saved me money in the process.
We will be back for sure.

One star for this motel masquerading as a hotel — this review is long overdue. We stayed here a little after Labor Day weekend, but my resentment lives on… so here we go:
This would probably be fine for twentysomething youngsters looking to cram into a room with 5 other friends for a weekend in P-​town. But for an adult who has acquired a higher standard for hotels and life in general (or as the kids would say, «an old»), this is a ridiculously overpriced motel coasting on its location. I’m just going to provide a laundry list of things that was wrong with the place.
— It is really quite overpriced for what it is, especially considering the blasé front desk woman who seemed annoyed that she had to stop staring vacantly into space in order to check us in. (And she only did so at the urging of her coworker who couldn’t help us because said coworker was busy helping someone else on the phone.)
— The phone in our room didn’t work.
— There was no individually packaged mini-​soap/​lotion except for one bath soap. It’s just refillable bottles. Call me paranoid, but me no like. I don’t know who stayed there before us and what they might have done to these bottles.
— We saw spiders/​silverfish crawling around.
— There was a strip of dirty rug that is embedded into the floor. I don’t know who approved this awful idea, but suffice to say that it was disgusting. We mistakenly let our baby walk on it for less than a minute and his feet were filthy.
— A corner of the rusty AC unit was curled up, creating a dangerous sharp dagger, especially for kids. Also, the formica wall treatment was peeling off in sheets.
— The BA was extremely dated and had no ventilation.
— The bed wasn’t very comfortable.
— The room and BA stank like a wet dog (an accurate description, since it’s a daog-​friendly hotel — someone probably washed their dog in the tub before our stay).
— The TV was janky: the sound kept cutting out and there was a black box in the corner that wouldn’t go away.
Oh sure, some of you may say, «you could have brought aaaaaaaall these issues to the staff/management’s attention and get them resolved!» No. Okay? NO. These are simple things that should be in order at any regular hotel. If it had been only one or two issues, sure, but we shouldn’t be wasting our vacation time complaining about 5+ issues during a 3 – 4 night stay at a pricey «hotel.»

«A-​ok» is what I’ll give it. We booked for a two night stay in the bay view room. Gave a few more dollars for an awkward spot because the view is basically where people can walk by and look right into the room. Even as we left the room we had to close the curtains for privacy and our room, not fully exposed. It just wasn’t as I expected. But it was a good stay overall — very hard mattress + too fluffy of pillows + a little worn down bathroom. It’s about a mile away from town. Will be back to P-​town; but I’m sure there’s better options.

After canceling our original trip due to an illness in the family, Matt at the front desk took care of everything and only charged us $ 25 for the last minute cancelation. We were able to reschedule and booked the courtyard suite facing the pool. We had 2 patios with our room and they opened up to a patio with sand, perfect for playtime for our 15 month old. After strolling through the west end we’d come back to chill by the fire until the lil one fell asleep. This hotel has everything we needed from Breakfast through dinner service and drinks at the cabana bar (11:30−5). Loved this retro motel/​hotel, our suite was above and beyond our expectations and we’ll definitely be back!

Room was cheerful and clean. Very friendly and patient service at front desk. Enjoyed my stay here very much. The fire pit outside was fun and interesting. The shuttle picks up right outside hotel to get to town. All and all a very fun vibe to this hotel.

Front of house staff was very rude and combative, and it looked nothing like it did in the pictures. All-​in-​all, customer service was terrible. Do not recommend.

Stopped in with a friend last Tuesday for Taco Tuesday in the Whaler Lounge. We each had 4 $ 2 tacos that were scrumptious, and a couple $ 5 Margaritas. I tried beef and fish, my friend tried those and the chicken, and we found them all delicious. This is definitely the place to go on Tuesdays, highly recommended.

Came here for a 3 night getaway with some friends. The four of us stayed in a standard room with 2 full beds. This place is set up like a motel, but with their recent renovations, I guess they are now considered a hotel. The rooms were very charming and had perfect accommodations such as a good sized fridge, large drawers (although I don’t think anyone used them), soaps and shampoos, and the sink was outside of the bathroom which is huge when you have 4 girls sharing one bathroom. I will say that the beds could have been bigger; at least a queen size. Also, although they recently renovated the rooms, it looks like they forgot about the bathrooms.
They had a full hot breakfast every morning which was not included as part of your room fee, but it was pretty good and it had some variety which was nice. The service was just OK. Both times they cleaned our room they only left 3 towels. I called the front desk to request more and TP which they never refilled, and after 30 minutes of nothing, I eventually made the 10 second walk to the front desk to get more.
The best part of the hotel was the pool. I would recommend getting there early, specially if you have a group. They play upbeat music throughout the day and also have poolside service for food and drinks. They also have a fire pit out front, but they shut it off around 1am.
The hotel a good 1.5 mile walk from center of town, which isn’t bad on a nice day, but after a long night out in heels, the last thing you want to do is make that walk. With cabs being $ 7 per person, even for a 3 minute drive, this is probably the biggest negative. They claim that there is a shuttle that take you to town, but by the time it gets there, it’s packed and it keeps driving by.
All in all, I did enjoy my stay here. But $ 300 was just a bit too pricey when you can stay in the center of town for around the same price.

Very excellent stay for Carnival! The staff were very friendly, and the room was clean and well organized. The view of the water didn’t hurt either. I definitely recommend staying here whenever you are in Provincetown!

Great place! The beach is right in front and has great views. The pool is clean. The staff is very accommodating. Stayed for a night. The place is 5 mins drive away from down town. Would definitely stay here again.

Really disappointing. When we first got there the shower drain wasn’t working and after a long day of traveling not having a good shower immediately set the tone.
The staff is friendly and a repair guy came quickly to pour draino down the drain.
The manager gave us $ 20(ish) off our stay and got us a free drink at the bar.
After having dinner and our free drink (bartender got our drink wrong but whatever booze is booze) we went back to the room.
The bathroom had at least 3 kinds of bugs crawling around and coming from the peeling paint in the ceiling! We immediately called the front desk and demanded they switch our room.
At this point it was so late at night and we were exhausted and it wasn’t cool that no one offered to help move our bags, they just gave us a new key and moved us a few doors down.
The new room was significantly cleaner but still nothing to write home about.
It’s extremely loud and we were awoken at 4:30am to someone yelling to their friend on the walkway in front of the rooms about her plans for the day.
When I emailed the manager about this he was nice enough to offer me half the room off. Again I was very appreciative but even for half off (total was $ 305 with the original discount taken off) I am feeling pretty robbed not just of money but of a decent hotel experience.

Decent hotel for the price. Stayed one night. Front desk staff was very friendly. Housekeepers were friendly as well. Actually, even all of the guests we passed were pretty friendly as well. Room was clean. Breakfast was okay. $ 12.95 a person for a buffet. Wasn’t great but the pancakes were pretty good. Pool looked nice however we didn’t have time to go in. It is right across the street from the ocean which is nice. There is a shuttle that you can catch outside the hotel for $ 2 a person. I thought I saw when booking the hotel that it was a complimentary shuttle run by the hotel. Oh well. We would probably go back if ever in the area again, and would recommend it to friends /​family.

I loved this place. Staff is awesome. Great price. Shuttle to town was a breeze. Very dog friendly. Didn’t go in the pool. Definitely a great place to stay. Wish I could have stayed longer. Thank you to Shannon & Bryton

I have to commend the manager, Matt, because he did an amazing job and truly knows how to provide great customer service. The hotel is cute and probably deserves at least 3 stars, but Matt gets all 5 stars!

I LOVED this hotel! It was perfect!
I’m not gonna lie and say I’m surprised it doesn’t have more stars. I heard from a few people that it was just okay in the past but we’re extremely surprised how much everything it improved on.
The staff– AMAZING! Lana at the front to KC at the bar around the pool. They all went the extra mile for anything we needed.
The rooms — super cute! They keep them very well supplied and stocked!
Location — not ideal but had a shuttle directly in the front so it made it super easy to get to town. You can walk there easily but it takes a little longer.
Next time we’re renting a house because we’ll be there longer but if we’re up there for a trip under a week we’ll definitely be back.

Quiet, clean, & comfortable
We were pleased with the warm welcome from the friendly staff. Soothing spa music was playing in our room when we arrived, which was a nice touch. The bed was SO comfortable.
It was a short 10 – 15 min walk in to town for dinner. We also enjoyed walking along the beach in the morning.

I stayed at the Harbor Hotel this past weekend for an impromptu getaway, and chose this place for its location, low off-​season rate, and because they allow dogs. It is a «motel» but don’t let that scare you away. You can tell that it has been recently renovated with a swanky, beach-​mod décor in the lobby, guest rooms, and the pool area. This place has clearly had a lot of work and love poured into it in recent years. The room was exactly as the photos on their website advertise, still smelled of fresh cleaning products, had a great view of the water, and a dog-​friendly beach right across the street.
I booked one of their dog-​friendly courtyard-​facing rooms through Expedia, but was upgraded to a room with a bay view when I checked in. It was on the first floor, so my 14 year old dog didn’t have to go up and down stairs, and it still had easy access to the courtyard for him to do his business. I really appreciated the perfect room location, but would not expect that type of flexibility during peak season when I am sure this place is packed. Other reviews complained about the concrete floors, but I can definitely see the benefits over traditional carpet. Hotel carpet is a fungal petri dish anyway, and with this place being so close to the water, mold and mildew would be a huge issue if the rooms had carpeting. The concrete floors made it easier to control sand from the nearby beach, and it was nice to know that in the unlikely event my dog had an accident, I could easily clean it up myself. I would definitely stay here again!
Note — If you’re visiting during peak season, I do have some advice: manage your expectations. This is the type of place that has high turnaround and I can see how certain things like a mismatched ice bucket and lid would happen. If that’s something you just can’t stomach, perhaps one of the B&B’s closer to town for $ 400 a night would better suit you.
TL;DR — book a room here if you are traveling with your dog, and want clean, convenient digs that won’t break your budget!

Sometimes I find myself complaining about really insignificant things, but one thing I can never complain about is the Harbor Hotel’s location. The little things and sometimes large just don’t matter once I get unpacked and lay on their beds, look out across Provincetown Harbor and see the sun in the sky.
So location brings the Harbor Hotel up to 5 stars for me. Remember it’s a beach motel, and not the Waldorf Astoria… you know what it’s better than the Waldorf.
The staff is always helpful and accommodating, and I hope to go back again and again.