Hogan & Sons Tire And Auto

Excellent professional service. Good atmosphere and there are always willing to explain the issue in detail to you. They are never trying to sell you something you don’t need. They also stand behind their work with a warranty. Usually easy to get in and good location. Definitely highly recommend.

Excellent Service. The staff were very knowledgeable and gave me options scaled to budget. Andrew Morris was particularly helpfu as was Harry. Great team! It’s nice to have a full service auto center right here in Western Loudoun. I would highly recommend them. Unless you are going to get warrantee work done these guys are the clear choice. Outstanding!

I mistakenly arrived to pick my car up late and Andrew took great care of me. Got me checked out and on my way with no issues.
Nathan also made sure my car was serviced perfectly
Thank you!

Great place with even better service. They have worked on all 3 of my cars and resolved any issues I was having with very fair pricing. Always deal with Andrew when I go in and have yet to run into a problem. There are a bunch of friendly workers that are very knowledgable so just walk in and they will help you out. Have been going there for over 3 years and plan to go there for many more.

I have been going to Hogan & Sons for the last 3 years since I started working in Purcellville. My first few experiences were fine, but the last two experiences will definitely make me a repeat customer!
The last two times I worked with Harry, who really went above and beyond to make sure my car was in good shape and that I had what I needed Most recently, my car started really acting up on my way into work, and they were able to take it that morning. I pulled into the lot before they opened, just planning to wait, but Harry invited me to sit inside instead of out in the cold; to me, that kind of genuine care tells you a lot about a business. I told him that I am an elementary school teacher and he worked around my schedule to keep in touch about the repairs. Harry went over everything with me, and let me know what else would need to be done soon but didn’t try to pressure me into any additional work. The work has been great (I have never had to go back to have them fix a mistake) and while it’s not the cheapest shop in town, I’ve found it to be reasonable. I will definitely be back; they have earned my trust!

Friendly staff, I love that they have a van to take you home if they need you’re vehicle all day. Service is good.

I haven’t really used them for repairs other than tires so that is what I will confine my review to.
Andrew is great. Their pricing was competitive with online once you figured in the rebate and discounts.
Tires were great and the car was kept clean and returned quickly.
Thumbs up for that one.

Location Location Location. I love the location, night drop off, and the front desk staff and that’s the only reason I keep going back. Clearly overpriced and most times I have to take my car in twice for them to fix the problem so I always go in knowing that I’ll be back a 2^nd time but whatever since they don’t charge me for mess up from the 1^st visit. Great staff. Just wish the pricing was a little more reasonable and the mechanics could get it right on the first visit. Simple things like brake and wheel changes shouldn’t need multiple visits. It’s not like I’m driving a something complicated like a Bentley. But I’ll keep going back.

We have been here a few times. We had an emergency this weekend and started leaking anti freeze. I called around and was not able to get anyone to take a look.
Hogan had room I dropped the car off went back and they found the issue. The service tech went over the problem took me to the bay to show it to me and quoted a price to replace the system.
Later when we picked up the car we found that the computer messed up and did not charge us for a $ 300 part. They did not try to add it back and stood by the estimate and verbal quote they gave my husband.
They explained it was a computer glitch but did not ask for the money.
It is very refreshing to know there are still trustworthy people out there.
We will be back!!!

Every shop is going to point out other things that could or should be done. It’s the way this industry goes. Realize their point of view, if they don’t point it out and something goes wrong the customer is going to ask why it wasn’t brought to their attention and try to hold the shop accountable. I never felt any pressure to buy more that what was necessary and in fact their recomendations typcially had time lines, like 3 months or 6 months down the road. Being able to plan for repairs but feeling confident that I hold off on them is a good feeling. I typically take my car in around 9am and drop it off. They drive me to work and pick me up and it’s always be ready when I return. They have done a few oil changes for me as well as replacing two break pads and two tires. They fixed an A/​C leak for nearly nothing when I thought it was much worse.

Avoid at all costs! I had stopped using H&S several years ago because their prices had seemed high and I had frequently gotten a bad vibe from them so I had been using Purcellville Tire when tires were needed and CCARS when other services had been required — both of these establishments have provided timely, excellent service at reasonable prices.
After calling around Purcellville, unfortunately H&S was the only place that had tires in the size needed after a tire was punctured over the weekend. The sales rep tried very hard to sell me on a set of Dunlops that he had in the store and when I asked what else he had the grudgingly told me that he could go to the warehouse and get a set of Continentals that were not nearly as good; from my research I knew the Continentals were a superior tire so I should have gone beyond Purcellville at this point but I didn’t want to drive on the mini spare any further and I figured if I could get the tires I wanted what could go wrong. How wrong I was…
When I got home from picking up my SUV with its new tires I noticed that they had not properly stowed the spare tire, jack, etc despite telling me that they had done so. No biggie. Fifteen minutes after getting home, I left to run an errand and 1 mile down the road the TPMS system illuminated to warn of a tire failure. I immediately returned home and called H&S and asked them to retrieve the SUV with a flatbed wrecker as there was obviously something wrong with the tire and I didn’t want to change another tire. I was told that they could not do that and that they were about to close for the night but if I brought the car back in the morning they would work on it first thing.
When I tried to change the tire, I discovered that there was no way that the vehicle’s lug wrench would budge the lugs securing the tire. The owner’s manual states that the lugs should be tightened to 110 ft-​lbs so I then got out the torque wrench that I use to service my tractor and set it to 160 ft-​lbs and still could not budge the lugs. Next, I got out a long pry bar which proved equally fruitless so I ended up having to call a wrecker whose operator was able to – with much swearing — get the lugs off and install the spare.
The next morning when I went out to take the SUV back to H&S I found that another tire had gone flat overnight so another wrecker was dispatched to take the vehicle back to H&S. The shop manager informed me that the technician had not followed procedures when reinstalling the lugs and that they had been tightened to well over 200 ft-​lbs — at least double the value cited in the user’s manual. He also said that the gaskets they had used when reinstalling the TPMS sensors were leaking which was why the tires were going flat. I asked why they had not discovered this the night before for which he had no answer but he promised that they had fixed the problem and all was now good.
So, I left H&S and arrived to work 5 hours later than my normal start time and at the end of the day returned to the SUV to find — you guessed it – another flat tire! I took the vehicle to the closest H&S to have them fix the tire (another hour plus wasted), and then the next day took it to the Mercedes dealership to have them tear down all four wheels and re-​do them as I was well beyond over being stranded due to the inept workmanship at H&S. There have been no further problems since the dealer re-​installed the tires.

I took two cars in here after purchasing a groupon for two oil changes. The first car they did the oil change and inspection and tried to upsell me $ 1200 on brakes and fluid changes. I took this vehicle to my regular mechanic who changed the rear brake pads out for $ 168. Most fluid changes are bs upsells by unscrupulous repair shops. There is no need to ever change out differential fluids on an SUV that is only driven on the highway. The second car I brought in also received a decent oil change and some upsell on fluids but they did a poor inspection on this one as I know the front brakes and rotors need replacing. I also had an estimate for tires here that was very expensive and I went elsewhere. The place is clean, the wiaitng room is comfortable and the staff is friendly but I would never go back here even with a groupon!

I stopped by about a year ago to have my car’s brake pads replaced. I was told I could pay when I came to pick my car up.
Later that evening I started getting multiple phone calls asking me to give my credit card information over the phone and pay immediately so the mechanic «could get paid».
The calls didn’t stop until I agreed, and frankly we were just worried about what they would do to the car if we kept refusing.
My whole family has stopped using this place for anything significant on our cars.

I have lived in Purcellville for just over a year. In that time I’ve been to Hogan & Sons Goodyear three times. Once for a tire repair, once for an alignment, and once because my front suspension sounded like it was coming apart. Each time I got great service and was charged less than I expected.
The manager, Troy, knows his stuff and is always very courteous. If you have a concern they will check your vehicle and let you know exactly what’s wrong and what it will take to fix it. They also don’t mind that I prefer to take care of some repairs myself.
The first time I needed some work done I went to another shop, just down the street from Hogan & Sons. They gave me a long list of very expensive repairs and suggested that my car wasn’t even worth fixing. I took care of most of the items myself for a fraction of their estimate. I will never go anywhere but Hogan & Sons for service if I can help it.

Great customer service! 6 pm on a Friday evening and these guys got me in, checked my tire, did an oil change, and in record time with a friendly and helpful attitude! Manager and staff were awesome — save yourself a trip to Leesburg and try Hogan and Son in Purcellville!

Expensive and I don’t trust them to provide reasonable suggestions for service. They seem like they’re paid by commission: Go in for one thing, they’ll find lots of other things you should do, outside of the realm of normal maintenance. I was hit with a $ 1200+ quote for brakes and rotors. I managed to get them down to $ 700-​something… I only accepted that because I was desperate to get the repair done that day. Want to haggle like it’s a Turkish bazaar like that??? Do yourself a favor and be male and not female when you go in. I think when they see female, they see, «naïve» and go for the gold.

Good service. Had an oil change done here, they were suppose to rotate my tires but didn’t know where the key to unlock the anti theft lock on the wheels… That part is kind of off to me because shouldn’t people that handle cars for a living know where those things are, my car is a 2009, not that old. Other then that the service was great and the price was good, the people were very friendly. Will use them again.

Needed 4 new tires, so I came back here. If they have them in stock, they will install them while you wait. Friendly front desk and service techs. They are very thorough as well. I mentioned that I also needed a state inspection, so they checked over everything so that it would pass when I took it in. Also found (and repaired) a cracked belt that could have caused me to wait by the side of the road.
I highly recommend this shop — especially for tires.